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Fitzherbert Castle Motel

3.5 star property
3.5-star motel in West End

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Photo gallery for Fitzherbert Castle Motel

Reception hall
Exterior
Property entrance
Front of property
Family Studio, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
124 Fitzherbert Ave, West End, Palmerston North, Manawatu, 4410
  • Place, Centrepoint Theatre
    ‪8 min walk‬
  • Place, Palmerston North Convention Centre
    ‪8 min walk‬
  • Place, The Square
    ‪8 min walk‬
  • Airport, Palmerston North (PMR-Palmerston North Intl.)
    ‪9 min drive‬

Room options

View all photos for Family Studio, 1 King Bed

Family Studio, 1 King Bed

Family Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Studio, Multiple Beds

Basic Studio, Multiple Beds

Basic Studio, Multiple Beds

9.6 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

9.6 out of 10
Exceptional
(21 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.4 out of 10
Exceptional
(27 reviews)
  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed

Superior Studio, 1 King Bed

Superior Studio, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Palmerston North

West End stay.Within a 10-minute walk of this West End motel, you'll find The Square and City Library. Palmerston North Convention Centre and Te Manawa are also within half a mile (1 km).
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What's nearby

  • Centrepoint Theatre - 8 min walk - 0.7 km
  • Palmerston North Convention Centre - 8 min walk - 0.7 km
  • The Square - 8 min walk - 0.7 km
  • New Zealand Rugby Museum - 14 min walk - 1.2 km
  • Arena Manawatu - 18 min walk - 1.5 km

Getting around

  • Palmerston North (PMR-Palmerston North Intl.) - 12 min drive

Restaurants

  • ‪Flavour Bistro - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Ocggi Sushi - ‬5 min walk
  • ‪Kfc - ‬10 min walk

About this property

Fitzherbert Castle Motel

3.5-star motel in West End
There's a snack bar/deli on site. Public spaces have free WiFi. Fitzherbert Castle Motel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Palmerston North motel.

  • 1 building
  • 14 guestrooms or units
  • 2 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas
Fitzherbert Castle Motel offers 14 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers, safes, and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

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  • Free WiFi
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4.6 out of 5, Wonderful, 543 reviews
The price is CA $121
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includes taxes & fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: NZD 10 to 18 for adults and NZD 10 to 18 for children
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels
  • DVD player

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cribs (infant beds) are available for NZD 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 10.00 to 18.00 for adults, and NZD 10.00 to 18.00 for children
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Fitzherbert Castle
Fitzherbert Castle Motel
Fitzherbert Castle Motel Palmerston North
Fitzherbert Castle Palmerston North
Fitzherbert Castle Motel Motel
Fitzherbert Castle Motel Palmerston North
Fitzherbert Castle Motel Motel Palmerston North

Fitzherbert Castle Motel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 409 out of 667 reviews
Rating 8 - Good. 205 out of 667 reviews
Rating 6 - Okay. 40 out of 667 reviews
Rating 4 - Poor. 10 out of 667 reviews
Rating 2 - Terrible. 3 out of 667 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Michell

Liked: Cleanliness, amenities, property conditions & facilities
The building. I love castles. But that’s not all. Room was clean and welcoming. Bed slept good. Reception guy was very friendly and helpful. Thanks for an awesome stay.
Stayed 3 nights in Nov 2025

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was brief but good. Very handy location.
Stayed 1 night in Nov 2025

10/10 Excellent

Herminia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean room, highly recommended
Stayed 1 night in Nov 2025

6/10 Okay

Kavarn Daniel

Business traveller
It was ok
Stayed 4 nights in Nov 2025

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness
Room was dark and in need of a full refurbishment. Stayed for 6 nights and on one occasion bed wasn’t made, rubbish not collected and only 1 towel replaced. Motel was hard to find because hedge is growing over the sign and signage on the building doesn’t show up very well. TV so small it was difficult to watch. Overall the place just looks very tired.
Stayed 6 nights in Nov 2025

6/10 Okay

Diane

Liked: Cleanliness, staff & service
The bed was not great, we rolled together in the middle of king size bed. The toilet could possibly be replaced with new and the shrub was stained.
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 4 nights in Nov 2025

4/10 Poor

Diane

Travelled with group
Disliked: Property conditions & facilities
Could hear everything from unit above me. Power plug by bed wouldn’t work. Used chocolate wrapper from previous guests left in drawer by bed. We stayed 6 days and unit was not serviced everyday. Very pleasant welcome when we arrived
Stayed 6 nights in Nov 2025

8/10 Good

Tracey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely helpful & the room was lovely and clean
Stayed 1 night in Oct 2025

6/10 Okay

John-Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
The noisiest plumbing I have ever come across...!! I could virtually hear every flush, shower, basin in the whole establishment... day AND NIGHT.
Stayed 2 nights in Oct 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room. Friendly service.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazingly helpful, happy and pleasant. The room was spacious and we loved the bay window dining area. Lovely fluffy white towels and daily room service. We loved it
Stayed 2 nights in Oct 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy walk to shops...full Sky channels appreciated
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2025

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and lovely room
Stayed 1 night in Oct 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Had a comfortable room for a value price. Receptionist was friendly and efficient. Very smooth check in. Bed large and comfortable. Good size room. Good shower function. Location close to rhe Square.
Stayed 1 night in Oct 2025

10/10 Excellent

YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, neat and convenient. The staff is friendly. The room is facilitated with microwave and all essential kitchenware
Stayed 2 nights in Oct 2025

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent,gentleman in the office very obliging
Stayed 1 night in Oct 2025

10/10 Excellent

Tamara

Stayed 5 nights in Oct 2025

8/10 Good

Boriana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and very friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located on Fitzherbert Street and close to the Square 5 min walk. The room was good for the value price and I would be happy to book here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel with quaint architecture in central location. A bit different with very friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 1 night in Sep 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, top location, great staff-were repeat stayers. Property is getting tired but pretty ce is relative and everything else outstanding
Stayed 2 nights in Sep 2025