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Best Western Plus Coco Palu

3.5 star property
3.5-star spa hotel perfect for exploring Palu

Choose dates to view prices

Photo gallery for Best Western Plus Coco Palu

Exterior
Indoor pool, open 6:00 AM to 8:00 PM, sun loungers
Premium bedding, minibar, in-room safe, desk
Restaurant
Lounge
Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
Jl. Basuki Rahmat No.127, Palu, Central Sulawesi, 94113
  • AirportPalu (PLW-Mutiara)6 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Smoking, City View

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, City View

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

Free toiletries, hair dryer, slippers, towels

Superior Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Smoking, City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, City View (Shower Only)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Non Smoking, City View (Shower Only)

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Smoking, City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Smoking, City View

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Bathtub, City View

Executive Suite, 1 King Bed, Bathtub, City View

Executive Suite, 1 King Bed, Bathtub, City View

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Swiss-Belhotel Silae Palu
Pool
Spa
Free WiFi
Restaurant
4.2 out of 5, Very good, (13)
The price is CA $49
per night
CA $59 total
includes taxes & fees
30 May - 31 May
Swiss-Belhotel Silae Palu

About the area

Palu

Getting around

  • Palu (PLW-Mutiara) - 7 min drive

Restaurants

  • House Of Wok - 2 min drive
  • RM. Sidrap - 3 min walk
  • Hotel Jazz & Resto - 8 min walk
  • Ayam Penyet Wong Solo - 4 min walk
  • RM. Dewi Sri - 6 min walk

About this property

Best Western Plus Coco Palu

3.5-star spa hotel perfect for exploring Palu
Best Western Plus Coco Palu offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. A fitness center, spa services, and multilingual staff are also featured at the business-friendly Best Western Plus Coco Palu. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Palu hotel.

  • 126 guestrooms or units
  • 11 levels
  • 4 dining venues
  • Karaoke
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Best Western Plus Coco Palu offers 126 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Bliss Spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Languages

English, Indonesian

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Separate dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Karaoke
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • In-room accessibility
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Coco Palu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Plus Coco Palu Hotel
Best Western Plus Coco Hotel
Best Western Plus Coco
Best Plus Coco Palu Palu
Best Western Plus Coco Palu Palu
Best Western Plus Coco Palu Hotel
Best Western Plus Coco Palu Hotel Palu

Best Western Plus Coco Palu Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 5 out of 14 reviews" "
Rating 8 - Good. 6 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Noisy neighbour's through most of the night - just had to live with it so not the rest I needed!
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Not clean enough, pool staf is awful
Not as good as the name..
Stayed 1 night in Jun 2018

10/10 Excellent

Kicho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand New Hotel in Palu
New hotel. All facilities are in very good condition. It may be best now among all hotels in Palu.
Stayed 2 nights in Feb 2018

6/10 Okay

Jon, Canada

Liked: Cleanliness, staff & service
Disliked: Room comfort
For the low price, I’ll excuse the shortcomings.
For Palu, the BW cocopalu was probably great. From a NA perspective, it was half cut: 1. The AC thermostat was actually just an on-off switch. No matter where I set it, the AC was on. When things got too cold, I just turned it off. When too hot, I turned it on again. 2. The room safe didn’t work. The engineer couldn’t repair it and he agreed to replace it. Two days later, no replacement. It’s worth mentioning nothing went missing from my room. 3. Everything on Sulawesi was very inexpensive. Despite this, even their standard spirits were very expensive. A double of Johnny Black was more than one night at the hotel. 4. Spa treatments are highly advertised around the property so expecting a top experience was my mindset. They just don’t get notions of discretion, privacy, or decency. At least the price is right. 5. The staff were all very friendly but it was all but impossible to communicate in English. 6. Great breakfast buffet!!!
Stayed 5 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the middle of Palu
Amazing view, good cleanliness and delicious breakfast with various loval and international menu available, only one thing that bothers me, the sauna is rarely available while I always love to have a sauna before take a sleep
Stayed 3 nights in Jun 2017

8/10 Good

kie ho

Stayed 1 night in Jan 2024

8/10 Good

Kicho

Business traveller
Liked: Staff & service, room comfort
In general, good
Hotel employees are very kind. Breakfast is excellent. Some facilities need to repair.
Stayed 3 nights in Dec 2020

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

8/10 Good

seounggon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Sutrisno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful