Ratings based on 37 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller from chandigarh, punjab india

Not professional approach

Posted Jun. 25, 2018 on Expedia
Terrible experience. Not friendly staff. Not willing coperate. All staff are freshers. No proper breakfast. Reached at Hotel at 6.00 pm and till 9.00 pm could not settle at room. Fan was not working. Wifi was not working.
Comment from Hotel Management
Jun. 27, 2018 by Allan Pachaco, Hotel Management
Dear Mr. Vikram , We truly thank you for sparing time to write your feedback in trip advisor. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. I would like to assure you the best of hospitality on your future visits to us. We thank you for having given us the opportunity to host you.
3 out of 5
Recommended
for Everyone
by A traveller from Mumbai

Good for the price

Posted Jun. 19, 2018 on Expedia
The perfect 3star experience of a chain hotel cant get better then this for this price special thanks to Mr Vinay the Duty manager very very courteous and helpful.
Comment from Hotel Management
Jun. 27, 2018 by Allan Pachaco, Hotel Management
Dear Guest , Greetings !!! Thank you for taking the time to post your review about your experience at The Fern The Fern Residency Miramar , Goa. We are very happy to note you had a pleasant stay and left with a positive impression of the hotel and its services. Creating amazing experience while taking care of guest’s needs is indeed our motto and we strive constantly towards this purpose. Your praise and recommendation of our hotel is a huge inspiration for the team in their endeavor to exceed guest expectations. The team at the hotel and I look forward to welcoming you back soon. Best Personal Wishes, Allan Pachaco Operations Manager The Fern Residency Miramar, Goa
3 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 21, 2016 on Hotels
5 out of 5
by A traveller

Wonderful stay

Posted Oct. 19, 2016 on Hotels
The interiors are extremely pleasing ,rooms are clean, everything is put up in a gud way the mirrors the wall clock, side lamps. Wifi was gud, 24hours hot water service, and the soap offered werevof Himalaya and shampoo of boutique,quality wise excellent, the staff there were gentle and nice, services were quick, the view was gud, overall it was a pleasant stay , hoping to get bck for the next visit soon.
4 out of 5
Recommended
for Everyone
by A traveller from Bangalore

Good stay

Posted Dec. 7, 2015 on Expedia
There is nothing specific to mention, good stay There is nothing specific to mention, good stay
Comment from Hotel Management
Dec. 27, 2015 by juSTa Hotels & Resorts, Hotel Management
Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again. Warm Regards, Manish Kumar Head of Operations jüSTa Hotels & Resorts gm.goa@justahotels.com
5 out of 5
Recommended
for Everyone
by A traveller

Amazing hotel. Amazing breakfast :)

Posted Nov. 20, 2015 on Expedia
Pros: Everything was amazing!
Cons: Its perfect
Location: Miramar beach, Panjim market, Dona Paula beach, Altinho. All good places to see.
Had an amazing time. The staff was very friendly and cooperative.
Comment from Hotel Management
Dec. 5, 2015 by juSTa , Hotel Management
Dear Guest, We thank you for choosing our hotel for you stay and also for providing us with your valuable feedback. It is an honor to note that you found our hotel location to be excellent, liked the quality of food served and also the service extended by our team. Your appreciation is our greatest reward. It is our foremost priority to ensure that every guest has a wonderful stay and leaves with a good memory. On behalf of our team, we truly look forward to host you yet again as our esteemed guest. Yours Sincerely, Manish Kumar Head of Operations jüSTa Hotels & Resorts gm.goa@justahotels.com
4 out of 5
by ramachandran from India

Goa for business!

Posted Feb. 24, 2015 on Hotels
Good hotel but location is a bit of an issue - not an easy place for accessing local transport to take you to the center of town. Staff were polite and coordinated well.
Comment from Hotel Management
Feb. 6, 2016 by juSTa, Hotel Management
Dear Guest, Our team joins me in thanking for your gracious comments about our hotel and Staff members. We are honored to note that we were able to live up to your expectation on most of the parameters during you stay at our hotel. We are happy to note you had a comfortable stay. Your appreciation plays a vital role in encouraging us to go the extra mile and ensure a wonderful experience to every guest We greatly appreciate your recommendation and look forward for the delight of welcoming you back. Yours Sincerely, Manish Kumar Head of Operations jüSTa Hotels & Resorts gm.goa@justahotels.com
3 out of 5
by Deepanshu from Gurgaon

Panjim Hotel

Posted Feb. 19, 2015 on Hotels
The hotel is located far from Panjim..otherwise, the rooms are good..Hotel staff is cooperative. Recommended Business Hotel.
Comment from Hotel Management
Feb. 6, 2016 by juSTa, Hotel Management
Dear Guest, We thank you for choosing our resort for your stay and also for providing us with your valuable feedback. It is an honor to note that you found our hotel to be excellent, liked the rooms and also the service extended by our team. Your appreciation is our greatest reward. It is our foremost priority to ensure that every guest has a wonderful stay and leaves with a good memory. On behalf of our team, we truly look forward to host you yet again as our esteemed guest. Yours Sincerely, Manish Kumar Head of Operations jüSTa Hotels & Resorts gm.goa@justahotels.com
5 out of 5
by Rahul from Mumbai

Good

Posted Feb. 13, 2015 on Hotels
Comfortable & enjoyable
Comment from Hotel Management
Feb. 6, 2016 by juSTa, Hotel Management
Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again. Warm Regards, Manish Kumar Head of Operations jüSTa Hotels & Resorts gm.goa@justahotels.com
5 out of 5
Recommended
for Everyone
by A traveller

Posted Feb. 8, 2015 on Expedia
Great hotel overall! Other than the view, the location, service, etc. was very good.
Comment from Hotel Management
Dec. 5, 2015 by juSTa, Hotel Management
Dear Guest, We are happy to read such kind and encouraging words about our hotel. We thank you so much for choosing jüSTa and giving us opportunity to host you as our esteemed guest. We believe in providing best quality of service to every guest and take care of their needs and requirements. Our team member joins me in thanking you for your recognition and appreciation. On behalf of our team, we once again thank you and look forward to be able to host you again in the near future. Yours Sincerely, Manish Kumar Head of Operations jüSTa Hotels & Resorts gm.goa@justahotels.com
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