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Best Western Plus Panama City Hotel

2.5 star property
Panama City guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Best Western Plus Panama City Hotel

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Lobby
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry

Explore the area

View in a map
Mercedes Avenue, 2338, Panama City, FL, 32405
  • Place, Panama City Mall
    ‪8 min walk‬
  • Place, Ascension Sacred Heart Bay
    ‪5 min drive‬
  • Place, Panama City Marina
    ‪7 min drive‬
  • Airport, Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
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The price is CA $158
CA $171 total
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About the area

Panama City

Close to airport.Stay at this Panama City hotel and you'll be within half a mile (1 km) of Panama City Mall and 2 miles (3 km) of Linos Park. Junior Museum of Bay County and Science and Discovery Center of Northwest Florida are also within 3 miles (5 km).

What's nearby

  • Panama City Mall - 8 min walk - 0.7 km
  • Ascension Sacred Heart Bay - 5 min drive - 4.6 km
  • Panama City Marina - 7 min drive - 5.6 km
  • Gulf Coast State College - 9 min drive - 9.7 km
  • Tyndall Air Force Base Visitor Center - 20 min drive - 20.5 km

Getting around

  • Northwest Florida Beaches Intl. Airport (ECP) - 29 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Pepper's - ‬15 min walk
  • ‪Chicken Salad Chick - ‬14 min walk
  • ‪Chow Time - ‬14 min walk

About this property

Best Western Plus Panama City Hotel

Panama City guestrooms with free WiFi
Best Western Plus Panama City Hotel offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. The business-friendly Best Western Plus Panama City Hotel also features laundry facilities, a front-desk safe, and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Panama City hotel.

  • 59 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
Best Western Plus Panama City Hotel offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. 45-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Panama City

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,000 reviews
The price is CA $96
CA $132 total
includes taxes & fees
Oct 5 - Oct 6
La Quinta Inn & Suites by Wyndham Panama City

Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 45-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Up to 2 children 18 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hampton Inn City/Panama
Hampton Inn City/Panama Hotel
Hampton Inn City/Panama Hotel Panama City Mall City
Hampton Inn Panama City Panama City Mall Hotel
Best Western Plus Panama City
Hampton Inn Panama City panama City Mall
Best Western Plus Panama City Hotel Hotel
Best Western Plus Panama City Hotel Panama City
Best Western Plus Panama City Hotel Hotel Panama City

Reviews

Best Western Plus Panama City Hotel Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 451 out of 839 reviews
Rating 8 - Good. 197 out of 839 reviews
Rating 6 - Okay. 87 out of 839 reviews
Rating 4 - Poor. 49 out of 839 reviews
Rating 2 - Terrible. 55 out of 839 reviews

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very clean staff was friendly and helpful. Would definitely stay again next time
Stayed 1 night in Jul 2025

10/10 Excellent

Nykeriah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Shielagh

Stayed 2 nights in Jun 2025

10/10 Excellent

Satoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph

Stayed 1 night in Jun 2025

2/10 Terrible

Catrice

Travelled with family
Disliked: Cleanliness, amenities
Dear Best Western Customer Service, I am writing to file a formal complaint regarding a disturbing and disappointing experience my family and I had during our recent stay at the Best Western Plus in Panama City, Florida. While I’d like to first commend Ms. Kelly from the breakfast area—who was incredibly kind, welcoming, and professional—this was the only highlight of our stay. She greeted us warmly as we stepped off the elevator, and breakfast was excellent. My entire family enjoyed it, and her attitude was a much-needed contrast to what we experienced elsewhere. Unfortunately, nearly every other part of our visit was unacceptable. The front desk associate, Haley, was shockingly rude and unprofessional. She never asked for ID or payment, and when a glitch on Expedia caused two reservations to appear, she canceled one without my permission—even after I told her not to, knowing it was non-refundable. When I questioned her actions, she gave me the silent treatment, rolled her eyes, and told me to “just call Expedia” with no regard for the inconvenience she caused. When I asked what I was signing, she slaps a paper and room key on the counter and walked away without explanation. My children watched this unfold in disbelief. Later, my daughter said, “Mommy, we saw her roll her eyes at you. She’s lucky you didn’t go off.” The room conditions were even worse: • Stains on the duvet and sheets. • mildew and hair in shower • Dirty towels • One room had a non-working TV
Stayed 1 night in Jun 2025

8/10 Good

Sharima

Travelled with family

Frown 🙁 Upside Down 🙃 😊

It was a great stay overall after coming from the Ramada by Wyndham I was treated like trash. The hotel was filthy, but this hotel is spectacular. Started with A1 customer service throughout from the night to the morning my children (16 year-old boys) saying they love the staff because they were so nice, helpful, friendly And receptive to them. It was definitely a frown turned upside down. Thank you Best western now my go to…. They just have to fix the black mildew in the bottom of the shower forgot about that other than that everything was great.
Stayed 1 night in Jun 2025

6/10 Okay

Nuutti

Travelled with family
Liked: Staff & service, amenities
Relatively convenient location for road trippers but could be in better shape.
Stayed 1 night in Jun 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All staff were pleasant and helpful. Convenient location. Breakfast was okay but not great. Our sink didn’t drain but they were quick to fix it. We did have a cockroach (palmetto) in our room and housekeeping took our dirty towels but did not replace with clean towels.
Stayed 2 nights in Jun 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was amazing. Great staff. They went into the room and got the ac to work for us
Stayed 1 night in Jun 2025

2/10 Terrible

Lisa

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Terrible. It’s in a crappy part of town. Halls smelled horrible, elevator takes minutes to open and close (even when pressing the open and close buttons). The room wasn’t the best! Staffing was very nice though.
Stayed 2 nights in Jun 2025

10/10 Excellent

Imeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Josie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jun 2025

8/10 Good

Taylor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights! Room was clean. It was quiet during quiet hours! First day there we went down to pool, it was greenish & dirty. Never went back so not for sure if stayed but I did see folks swimming. Overall not bad! Worth the money.
Stayed 4 nights in Jun 2025

10/10 Excellent

Raymond, Richmond

Liked: Cleanliness, amenities, property conditions & facilities
I had a tranquil night
Stayed 1 night in Jun 2025

4/10 Poor

Seongim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Shelby

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Jnya

Liked: Cleanliness, staff & service, property conditions & facilities
staff was very nice & check in/out went very smoothly.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

TITO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dehumidifier doesn’t run continuously, so every time you leave and come back the room smells like mold and musky. Reminded me of a sailboat’s cabin that hasn’t been opened in a while. We figured it was only a 3 day weekend and they were fully booked, so we didn’t bother to complain. But by day 2 I started getting headaches and congestion, it cleared up 2 days after I got home. Breakfast was a disappointment. Hallways really need to be shampooed, they are nasty.
Stayed 2 nights in May 2025