Ratings based on 324 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 5, 2024 on Hotels
by A traveller
Posted Feb. 29, 2024 on Wotif
Very friendly staff at reception. Room was nice & spacious. Partially refurbished but cabinetry a little tired. Very clean though. Exterior property/gardens could do with a little TLC
Comment from Hotel Management
Mar. 17, 2024 by Wrights by the Sea, Hotel Management
Thank you for your feedback. We're pleased you found our staff friendly and enjoyed the spacious, clean room. We're continuously improving, and your comments are noted. thank you :)
by A traveller
Posted Feb. 28, 2024 on Expedia
Was an ok stay.
by A traveller
Posted Feb. 3, 2024 on Expedia
Disappointing stay. Uncomfortable bed and tv wasn’t set up properly. Over priced for what you get.
by A traveller
Posted Feb. 3, 2024 on Expedia
The room was clean, spacious , and well laid out.
We had a pleasant stay. The motel was a block from the beach and the neibourhood was quiet and safe.
Comment from Hotel Management
Feb. 6, 2024 by Lynette, Hotel Management
Hello Bryan, We're delighted to hear that you had a pleasant stay with us! It's great to know that you found our location enjoyable. We hope to welcome you back for another enjoyable stay in the future!
by A traveller
Posted Feb. 1, 2024 on Lastminute
Good location to the beach, shops & cafes. Had everything you needed. Would stay there again.
Comment from Hotel Management
Feb. 4, 2024 by Lynette, Hotel Management
Dear Clark,Thank you for your feedback. We're delighted you enjoyed our location and beach.. Our proximity to cafes and the beach is indeed a highlight.
by A traveller
Posted Jan. 31, 2024 on Wotif
I really.loved my stay. The staff were amazing and even went the extra mile when i phoned after i had left as my grandson lost his ring.
Comment from Hotel Management
Jan. 31, 2024 by Lynette, Hotel Management
Dear Sandra, Thank you for choosing our motel for your stay. We're thrilled to hear that your experience was amazing! We look forward to the pleasure of hosting you again for the Kite Festival.
by A traveller
Convenient, comfortable, thin walls!
Posted Jan. 9, 2024 on HotelsVery convenient for "Param" centre and beach. Comfortable motel, but walls v thin and quite a lot of noise
by A traveller
Posted Dec. 24, 2023 on Expedia
Close to beachfront
Comment from Hotel Management
Jan. 31, 2024 by Lynette, Hotel Management
Thank you Colin for staying with us . We appreciate your review! We look forward to having you with us again in the near future
by A traveller
Posted Dec. 7, 2023 on Expedia
Enjoyed the Exec Suite being upstairs. The location was great in walking nearby the beach & shops.
Overall state of the motel requires ALOT of upgrading! Quite dilapidated.
Appears to be nice looking on website, but BEWARE!
Bedding & linen is very old. Needs to be replaced! Double bed had no support. Quite worn out. Ended up with a sore back, first night. Moved furniture around to sleep on single bed. Quite horrifed at the rubbish/dust hidden under single bed & 2-seater sofa!
No instructions on how to use the Daiken heat pump.
Carpark is very pokey. Came out next morning to leave & found my small car sandwiched between (2) SUVs. Car park lines are faded. No room for visitor cars.
Receptionist handed me a small bottle of milk on my arrival. The day I booked in was the expiry date of the milk!
Cleaning/servicing was terrible! Dead insects & dust seen clearly with the naked eye around edges of carpet.
Very little pride or professionalism shown in the staff.
Quite disappointed overall.
Comment from Hotel Management
Dec. 8, 2023 by Lynette, Hotel Management
Dear Christine, Thanks for your feedback. I am sorry for any inconvenience during your stay. The rooms have been upgraded with new painted walls, air conditioning, curtains, new queen and king single beds. The linen is standard. The Motel uses insect prevention grains around the walls due to to our proximity to the beach. Our team has started the summer deep cleans and we will be delighted to assist with any room appliance questions. We take pride in the ongoing efforts to enhance our services.
