Ratings based on 200 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 30, 2022 on Hotels
Comment from Hotel Management
Jun. 1, 2022 by DM, Hotel Management
Cher Demetrios,
Nous vous remercions pour l'avis que vous avez laissé sur notre aparthotel.
Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.
Veuillez agréer, Demetrios, nos salutations distinguées.
Eyade - Directeur Adjoint Adagio access Paris La Villette
by A traveller
Good place to stay!
Posted Oct. 30, 2021 on HotelsGood place to stay!
Comment from Hotel Management
Nov. 15, 2021 by DM, Hotel Management
Dear Bruno,
Thank you for the great review of our aparthotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Eyade - Duty Manager Adagio access Paris La Villette
by A traveller
Posted Sep. 1, 2019 on Hotels
Comment from Hotel Management
Sep. 21, 2019 by Directeur Adjoint , Hotel Management
Cher Brian,
Nous vous remercions pour l'avis que vous avez laissé sur notre aparthôtel et espérons vous accueillir à nouveau très bientôt.
Veuillez agréer, Brian, nos salutations distinguées.
Eyade - Directeur Adjoint Adagio access Paris La Villette
by A traveller
Posted Aug. 7, 2019 on Expedia
This is my second time and there will be a third. Love the location. Ferry to the big supermarket and mall across the street.
Comment from Hotel Management
Aug. 9, 2019 by Duty Manager, Hotel Management
Dear Guest,
Thank you for the great review of our aparhotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Eyade - Duty Manager Adagio access Paris La Villette
by A traveller
Stay someplace else!
Posted Jun. 25, 2019 on HotelsFresh Towels were for a fee. Half of help was very rude. Breakfast bare minimum standard. Wet/Soaked floor outside of bathroom that was never addressed even after we brought it up twice! We had to use our limited towels to try and soak it up.
Only two towels given even though we booked for and had three staying in room.
No AC. Noisy at night with park with people outside screaming until the early morning. Transients living in park outside. No screens on windows that had to be left open due to heat and humidity. My family was bitten by bugs for 9 days we stayed!
Carpets are thread bare. Room was advertised as a double and twin for three guests. Turns out the double is an uncomfortable folding cot.
I travel the world, am in hotels for over 100 days a year. I am used to second and borderline third world conditions. This is the worst accommodations and service of anyplace I’ve ever stayed.
I will be leaving negative reviews on every review site I can find. Never have left a negative review anywhere before!
You get a second star for two of your employees that were actually helpful and nice. Literally every other aspect of our stay and the rest of the staff were horrible.
I will let as many people as I can know about this horrible hotel by every method I can find.
Comment from Hotel Management
Jul. 9, 2019 by Eyade, Hotel Management
Hello,
Thank you for taking the time to tell us about your experience at the aparthotel Adagio access Paris La Villette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Eyade - Duty Manager Adagio access Paris La Villette
by A traveller
Posted Apr. 18, 2019 on Expedia
Excellent hotel ! Excellent location if You go to Cite de science ! Clean , polite personal , I recommend this place for people who travel with children . It has everything for a family , and park for a kid to run . Daytime we went to cite de science , in the evening we went to the city .
by A traveller
Posted Jan. 10, 2019 on Expedia
Nice staff very friendly and helpful!!.Definitely recommend them!!
Comment from Hotel Management
Feb. 3, 2019 by NDOYE COUDY , Hotel Management
Cher client,
Nous vous remercions de votre message et espérons vous accueillir de nouveau.
Cordialement
La direction
by A traveller
Posted Nov. 30, 2018 on Hotels
Awful room - old dirty and smelled of air freshener to hide who knows what - very over priced for a bad room
Comment from Hotel Management
Dec. 18, 2018 by Paola C. - Duty Manager, Hotel Management
Dear Wayne,
Thank you for sharing your opinion.
We sincerely apologise for the unusual issues you encountered regarding cleanliness and decoration in your apartment. We want all our guests to enjoy comfortable and pleasantly furnished accommodation. We are sorry that this was not the case for your visit.
We knows that our aparthotel is aging but we will proceed to renovate it at the end of 2019 - start 2020 as all our aparthotels Adagio, so i confirm that it is not dirty but used.
Regarding air freshener, we are happy to see how effective they are and have very positive feedback from all our customers, fortunately we don't need to hide anything.
Hoping to see you again soon at one of our aparthotels.
by A traveller
Posted Jul. 16, 2018 on Expedia
This is a terrible hotel, the air conditioning is not working and only provide two electric fans, there is no housekeeping and the staff does not throw the garbage outside, we have to. The comfort room in the entrance has an odor and the location of the hotel is not kid friendly. On the amenities they need to inform the costumers that there is no air conditioning. I travelled for comfort and I have two children and my husband has hypertension. I booked two double beds but when we checked in our room only had 1 double bed and 1 couch bed. For travelers I highly don’t recommend this hotel.
by A traveller
Posted Mar. 19, 2018 on Expedia
Dont stay here. Our Room was broken into (along with the whole 4th floor). Since we were here for work, laptops, ipads, and other valuables were stolen. We werent notified of the break in until we showed up to the room (almost 8 hours later) with our door wide open and a security guard standing there. The staff said we would be safe on another floor and that was their solution to the problem.
