Ratings based on 2,379 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 3, 2024 on Expedia
The property was very dirty and smelly
by A traveller
Worth considering
Posted Jan. 3, 2024 on HotelsExcellent location well equipped accommodation with a pool. Close to Val D’Europe shopping centre. Shuttle bus transfer which runs regularly to the parks. I would definitely return here if visiting Disneyland again.
by A traveller
Good for one night
Posted Dec. 27, 2023 on HotelsOk for one night. Double bed was broken and the balcony door didn’t shut properly so it was very draughty. Location was very good and kitchenette was well fitted
by A traveller
Don't bother staying here
Posted Dec. 7, 2023 on HotelsTired looking motel, don't stay , no Internet , and beds not comfortable - stay at a reputable chain ie Hilton, Marriot - you have been warned
by A traveller
Never again! You couldn’t pay me enough!
Posted Dec. 5, 2023 on HotelsThe hotel is old and the rooms look like they haven’t been updated for 100 year. We asked for a cot in the room which was given to us to carry to the room ourselves even though we had our hands full with luggage and a child.
It is motel style where you have to outside to get to your door which is a big metal door that looked like someone had a gunfight outside of it.
Once in the room it stank of cigarettes so strongly I wanted to vomit. The carpet looked dirty than a nightclub floor. The microwave was from 1960 and we went to use a plate out the cupboard but was full of dirt in the cupboard and on the plates.
I sent to the bedroom to set up the cot and had to move the bed to fit the cot in, after I moved the bed it looked like blood stain on the floor and there was loads of dirt under the bed I can only assume the cleaners have never moved it in their life.
I have stayed in hostels that are nicer than this hotel.
The only things this has going for it is that it is right next to val d Europe shopping centre which is a great place to go shopping with lots of nice restaurants.
0 services, 0 cleanliness, 0 for comfort, 5 for location
by A traveller
Posted Nov. 20, 2023 on Expedia
by A traveller
Would not stay again
Posted Nov. 19, 2023 on HotelsReception team were very very slow and only ever one or two floating about. My room had filthy carpet, chipped paint all over, no bed!! Only a sofa and a trundle bed, the kitchen area was nice and clean, large clean fridge.
by A traveller
Posted Nov. 2, 2023 on Expedia
The room was old. Stained carpet and paint peeling off walls. Was not properly cleaned which was off putting.
Receptionist tried to charge me for breakfast which was already paid for. No info given at check in.
Don’t bother with breakfast, €16 for brown bananas and a bit of bread.
Worst place I’ve every stayed.
by A traveller
Felt more like a hostel
Posted Nov. 1, 2023 on Hotelsrude staff upon arrival.
Room adequate and near Disneyland- which was its purpose.
No cooking equipment despite it being a fully equipped kitchen, I approached the reception and they said they’ll find something for me to cook with ie saucepan, this never happened so we couldn’t actually cook in our “fully equipped room”
Almost left on our last night as the next room we’re up partying, music blaring, screaming and shouting. I was too afraid to go down to reception and pass the room at 1am, leaving my kids asleep, so I emailed the hotel. I’ve never received a reply or acknowledgment but I did however, hear a man’s voice banging on their door about an hour later- possibility it was the receptionist or another annoyed neighbour? This stopped around 4am in the morning and I finally went off to sleep.
We had no clean towels, rooms weren’t clean for our duration, no extra toilet roll, no cleaning products (we bought our own luckily) had to ask the cleaner when she was cleaning a room nearby for extra loo roll.
I wouldn’t rush to stay again
One of the night staff kindly gave me some milk as I mistakenly bought yogurt instead and the kids needed some.
by A traveller
Posted Oct. 31, 2023 on Expedia
Staff were really accommodating and nice
The place is tired and needs work it’s clean but stained carpets etc
If your staying for the parks it’s perfectly fine for the price and free shuttle
