Ratings based on 934 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
86% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Dec. 31, 2023 on Expedia
The staff at the hotel is amazing. We will be staying at this hotel again the next time we visit Paris. Thank you to the staff for helping us during our short stay.
Comment from Hotel Management
Jan. 25, 2024 by Alessandra Bragoli, General Manager, Hotel Management
Dear Peter,Thank you for taking the time to write this glowing review. We were happy to be a part of your Parisian escape, delivering the service of our highest standards, so it is a delight to know that you enjoyed your stay to the fullest. Our gratitude for your kind words dedicated to our team. We hope it will not take too long until we welcome you back at the Castille Paris.Best regards,
2 out of 5
by A traveller

Posted Dec. 29, 2023 on Expedia
Comment from Hotel Management
Jan. 25, 2024 by Alessandra Bragoli, General Manager, Hotel Management
Dear Evelyn,Thank you very much for taking the time to share your experience with us.We are saddened to see that we did not meet your expectations during your stay with us. For any additional feedback, do not hesitate to contact us.Sincerely hoping to have the chance of welcoming you back at the hotel. Best regards,
5 out of 5
by A traveller

Posted Dec. 26, 2023 on Hotels
Comment from Hotel Management
Jan. 25, 2024 by Alessandra Bragoli, General Manager, Hotel Management
Dear Guest,Thank you for taking the time and giving us such a lovely score. For any additional feedback do not hesitate to contact us.Thank you,Regards,
5 out of 5
by A traveller from Yerevan

Posted Dec. 3, 2023 on Expedia
The hotel and its staff are very nice. The location is just perfect!
Comment from Hotel Management
Dec. 14, 2023 by Alessandra Bragoli, General Manager, Hotel Management
Dear Hasmik,Thank you for taking the time to write this review. We are very happy you had a great time staying with us and we passed on your kind words to the staff.We will gladly welcome you again for your next trip to Paris.Kind regards,
5 out of 5
by A traveller from Palm Beach Gardens

Posted Nov. 30, 2023 on Expedia
Great location!!!
Comment from Hotel Management
Dec. 14, 2023 by Alessandra Bragoli, General Manager, Hotel Management
Dear guest,Thank you for giving us the highest grade possible! Our team is very glad you enjoyed your stay at the Castille Paris. We are indeed very proud of our location : being in the heart of Paris is a precious asset!Hope to see you again soon.
5 out of 5
by A traveller

Great service

Posted Nov. 17, 2023 on Hotels
The hotel was very clean and the staff was super helpful it was luxurious and in a great location.
Comment from Hotel Management
Nov. 22, 2023 by Alessandra Bragoli, General Manager, Hotel Management
Dear Diane,Thank you for taking the time to share your feedback and for rating us with the highest possible score! I am thrilled to learn that the effort we make in taking care of every detail and in focusing on the service contributed to make your stay unforgettable.Your kind words have happily been passed on to our team.Best regards,
5 out of 5
by A traveller

Posted Oct. 18, 2023 on Expedia
The staff were friendly, helpful and attentive. Lovely, relaxing stay at the Castille with wonderful amenities, accessible to fine shopping and dining in the area. Would highly recommend and stay again.
Comment from Hotel Management
Oct. 23, 2023 by Alessandra Bragoli, General Manager, Hotel Management
Dear Gisèle, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards, Alessandra Bragoli, General Manager
5 out of 5
by A traveller

Posted Oct. 1, 2023 on Expedia
Love this property. Our regular place to stay in Paris. Wonderful staff.
Comment from Hotel Management
Oct. 2, 2023 by Alessandra Bragoli, General Manager, Hotel Management
Dear Ted,Thank you very much for taking the time to share your experience with us . It was a pleasure to read your review and pass on your kind words to the entire team. We hope it will not take too long until we welcome you back at the Castille Paris.Warmest regards,Alessandra Bragoli, General Manager
5 out of 5
by A traveller

Posted Sep. 11, 2023 on Expedia
A great location close to the museums and parks.
Comment from Hotel Management
Sep. 11, 2023 by Alessandra Bragoli, General Manager, Hotel Management
Dear Elaine,Thank you for taking the time and giving us such a lovely score.Hope to welcome you back soon in Paris.Alessandra Bragoli, General Manager
4 out of 5
by A traveller

Posted Sep. 8, 2023 on Expedia
Nice place to stay
Comment from Hotel Management
Sep. 11, 2023 by Alessandra Bragoli, General Manager, Hotel Management
Dear Tariq,Thank you for taking the time to score us.I remain at your disposal if you have any additional feedback.Thank you,Alessandra Bragoli, General Manager