Upon check-in, we found the hotel charming with a nostalgic, old-school vibe. My wife and I booked three nights under my name. The room was small but functional — cold AC, hot water, and a comfortable queen bed. Since we spent most of our time exploring Paris, the room size wasn’t an issue.
On our final night, we returned to the hotel around 2 AM after a long day out, only to be told we couldn’t access our room due to a supposed single-occupancy rule. This was surprising, as it was our third night there with no prior mention of this restriction. I asked to see where this policy was stated and was shown something in French. I apologized, offered to add my wife to the reservation and pay any extra charges, but was told the hotel was fully booked and we had to leave immediately — no refund, no alternative, no assistance.
While I acknowledge the importance of reading the fine print, the lack of communication and inflexibility at such a late hour was unacceptable. It completely derailed our final night in Paris.
