Ratings based on 246 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 2, 2024
The only good thing about the property was the fact that they kept the rooms clean and tidy. They provided us with clean towels every day and changed the linen as well. Another good thing was its close location to attractions, public transportation, coffee shops, restaurants, grocery markets and a pharmacy. The rooms are much smaller than they look on the website picture. The room that we were in had no window. The rooms had no chairs or tables. The bathrooms are tiny as are the showers. The beds are wobbly and noisy. The mattresses are as hard as rock. The heating is turned on and off at unpredictable times and so you are left without heating in the evening and early hours of the day. The TV has French channels only. There are no safes in the rooms. The hairdryer works for 30 seconds and then needs a rest for about an hour before it can give you another 30 seconds of hot air, and yes, we did ask the front desk to fix it and by the time the guy came in it worked again but then after he left and we tried to use it, it worked for about 30 seconds at a time.
Comment from Hotel Management
Apr. 2, 2024 by The reception team , Hotel Management
Bonjour Mr Ramy Fayad,At all thank you for your feed back just answers for readers:The mattresses are hard, which pleases the majority of our customers.The hair dryer cuts automatically for safety if the hair is very wetThe TV channels contain some in English and Spanish.The surface area of the rooms is the Parisian standard.There is a stool in each roomFor information we are a 2 star hotel if you want more options and comfort you will have to take a 3 or 4 star and of course pay moreB'regards
by A traveller
Posted Jan. 27, 2024 on Expedia
by A traveller
Posted Jan. 24, 2024 on Expedia
Location is great but everything else average to poor. Rooms very small and dated. Our first room had no heat, the walls and ceiling damaged, the bed had stains on it and some mold on the shower tiles .
After we complained to Expedia- we were allowed to change the room with working heat and no damaged walls, but everything else was the same. Would not recommend it. To expensive for the value.
by A traveller
Posted Jan. 21, 2024 on Expedia
Front desk staff to seriously you can heard all noise and you can not even laugh i think to much money for the value and dosent look the same you see innthe pictures the rooms.
by A traveller
Posted Jan. 10, 2024 on Expedia
by A traveller
Posted Jan. 9, 2024 on Expedia
Great location! Room was small and beds were narrow for twins but, if you like to walk, the most important things are within walking distance.
by A traveller
Posted Dec. 17, 2023 on Expedia
by A traveller
Posted Nov. 27, 2023 on Expedia
We had the absolute pleasure of staying here last week. The staff is amazing and willing to go the extra mile for anything you may need. We will definitely be back!
Comment from Hotel Management
Dec. 13, 2023 by Hotel de la Tour Eiffel , Hotel Management
Thank's a lot lynnai ,it was great to meet you here a kinfd avery nice personsSincerly
by A traveller
Posted Nov. 24, 2023 on Expedia
Lovely property with easy check-in.
by A traveller
Posted Nov. 23, 2023 on Expedia
It was a great property with amazing customer service. The gentleman helped us a lot with information and super friendly. We will be staying here again if it comes to it.
