Ratings based on 526 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 9, 2024 on Expedia
Close to everything
Comment from Hotel Management
Mar. 10, 2024 by Chris , Hotel Management
Dear guest, Thank you very much for your post following your recent stay with us at the Hotel Lancaster.It was indeed a pleasure to read that you were overall satisfied with our location and enjoyed your stay with us. We all look forward to welcoming you again in a not too distant future. Christophe LajoinieGuest Care & Front of House ManagerHotel Lancaster
by A traveller
Posted Feb. 24, 2024 on Expedia
Everything is perfect👍
Comment from Hotel Management
Mar. 1, 2024 by Chris , Hotel Management
Dear guest, we are so glad to read this kind comment. Thank you very much for having taken the time to leave your comment following your recent stay with us. We hope to welcoming you very soon. Yours faithfully. Christophe LajoinieGuest Care & Front of House Manager
by A traveller
Posted Feb. 18, 2024 on Expedia
Great location walking to all the shopping!! - more like 4 star hotel ( also random but worst bedding/sheets I’ve ever experienced in a hotel.)
Comment from Hotel Management
Feb. 19, 2024 by Chris , Hotel Management
Dear guest,Thank you for your 4/5 rating and for having taken the time to leave your comments following your recent stay with us.It was indeed a pleasure to read that you were overall satisfied with our services and enjoyed your stay with us. I am however very concerned by your remark regarding the bedding/sheets. I am sorry and I do apologize for the inconvenience. Feel free to contact me at your convenience to precise your feeling and if there was something wrong in our process.On a more positive note, your enthusiasm for our location is much appreciated.We all look forward to welcoming you again in a not too distant future.Yours respectfully. Christophe LajoinieGuest Care & Front of House ManagerHOTEL LANCASTER
by A traveller
Posted Feb. 10, 2024 on Expedia
Comment from Hotel Management
Mar. 23, 2024 by Chris , Hotel Management
Dear guest, Thank you for choosing to stay at the Lancaster and Thanks a million for your 5 / 5 rating. We all look forward for the pleasure to welcoming you back to the Lancaster in the near future. Yours respectfullly Christophe LAJOINIEGuest Care & Front of House Manager
by A traveller
Posted Feb. 4, 2024 on Hotels
Great location and lovely but very small room. Staff really excellent
Comment from Hotel Management
Feb. 10, 2024 by Chris , Hotel Management
Dear guest, We thank you for your feedback. You reserved a superior room which is our first category. We will be delighted to welcoming you back in one of our many larger rooms in other categories ( deluxe, executive our suites). Our staff always put all of their efforts to provide an excellent service and are flattered having a review like yours. Yours respectfully.Christophe LAJOINIEGuest Care & Front of House ManagerHOTEL LANCASTER
by A traveller from Santiago
Posted Feb. 3, 2024 on Expedia
Me gustaba mucho antes que lo remodelaran
Comment from Hotel Management
Feb. 4, 2024 by Chris , Hotel Management
Dear guest, Thank you very much for your 5/5 rating. We all look forward to welcoming you back in the near future. Yours respectfully Christophe LAJOINIEGuest Care & Front of House Manager
by A traveller
Posted Nov. 29, 2023 on Expedia
The Hotel was experience from start to finish was a first class experience.
The hotel had parking and an amazing bar that was opened until midnight. The staff was stellar and the hotel and the suite was an elegant atmosphere with a comfortable feeling. I didn't want to leave. Excellent experience. The location right off champs Elysee was an added bonus. We walked and enjoyed sights.
Comment from Hotel Management
Dec. 1, 2023 by Chris , Hotel Management
Dear guest, Thank you very much for your very kind feed back.All the staff is flattered having a review with so many compliments and it encourages us to continue to give a personalized service to all our visitors. We all hope to see you soon at the Lancaster for a new experience!Kind regards, Christophe LajoinieGuest Care & Front of House Manager
by A traveller
Posted Nov. 27, 2023 on Expedia
Great stay
Comment from Hotel Management
Dec. 2, 2023 by Chris , Hotel Management
Dear guest, Thank you for your kind feed back.We all remain at your service for a new stay in Paris. Yours respectfully Christophe LAJOINIEGuest Care & Front of House Manager
by A traveller
Posted Oct. 28, 2023 on Expedia
The hotel was beautiful and very well appointed. The staff was amazing. I can't wait to visit again!
Comment from Hotel Management
Oct. 28, 2023 by Chris , Hotel Management
Dear guest, Thanks a lot for your kind comments and 5/5 quotation.We remain at your disposal for a future stay hopefully in the near future.Warmest regards. Christophe LAJOINIE Guest Care & Front of House Manager
by A traveller
Posted Oct. 1, 2023 on Hotels
Comment from Hotel Management
Oct. 9, 2023 by Chris , Hotel Management
Dear guest, Thank you for choosing to stay at the Lancaster and thank you very much for your 10/10 rating.We are all hoping to welcoming you again on your next Parisian stay,Yours respecfullyChristophe LAJOINIEGuest Care & Front of House ManagerHOTEL LANCASTER
