Ratings based on 406 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 22, 2024 on Expedia
Very nice place and adorable as well
Comment from Hotel Management
Mar. 19, 2024 by Yazid KACI, Hotel Management
Dear Ave, We are delighted to see that your experience was positive, as reflected in the 5/5 rating you have awarded us.Your satisfaction is at the forefront of our concerns, and receiving such feedback encourages us to continue our efforts in providing quality service.We hope to have the pleasure of welcoming you back to our establishment soon. Please feel free to contact us directly for any inquiries or to plan your next reservation. We are at your disposal to make your experience as enjoyable as possible.Thank you once again for your trust, and we look forward to seeing you again soon.Best regards,
by A traveller
Posted Dec. 29, 2023 on Expedia
I have stayed here at least ten times over the past 7 years….staff and hotel are charming and the metro right around the corner makes it a perfect stay.
Comment from Hotel Management
Mar. 19, 2024 by Yazid KACI , Hotel Management
Dear ANNThank you so much for your continued loyalty and for choosing to stay with us repeatedly over the past seven years. We truly appreciate your kind words about our staff and hotel, and we're delighted to hear that you find both charming.It's great to know that our convenient location near the metro station adds to the enjoyment of your stay. We strive to provide our guests with a seamless experience, and it's rewarding to hear that we've succeeded in meeting your expectations.We look forward to welcoming you back for your eleventh visit and many more in the future. Please don't hesitate to reach out if there's anything we can do to make your stays even more enjoyable.Warm regards,
by A traveller from Washington
Posted Dec. 22, 2023 on Expedia
Absolutely horrible. The pictures shown on Expedia are "the wrone ones" as mentioned by their staff which leads you to book a room based on the amenities within it and size and receiving a different one. After booking a room which seemed to be spacious I had to leave 2 of my 3 suitcases and a stroller in the lobby as there was no walking space inside the room as the distance between the bed and the wall with the TV was around 20 inches (50 cm). There is no parking in or around the hotel as you must drive close to 10 minutes to the parking garage where I'm assuming they rent spaces out of and walk all the way back to the hotel after you park which could be at midnight as it was our case. The area where the toilet is smelled like an airplane bathroom even though it's separate from the bathroom itself. The only good thing about the hotel was the big elevator which fits everything in the event you have to bring it back down to store at the lobby without having to do multiple trips. At least they planned ahead for that one.
by A traveller
Posted Dec. 2, 2023 on Expedia
This was my tenth stay at this hotel and it never disappoints,. The rooms are small but perfect ; the metro is roght around the corner and there are many cafes and restaurants. The staff is especially terrific,,,always friendly and helpful. I come to Paris every year and this is where I will always stay. Close to both train stations: Bercy and Lyon.
by A traveller
Posted Nov. 20, 2023 on Hotels
Comment from Hotel Management
Nov. 23, 2023 by Yazid , Hotel Management
Bonjour Madame, Monsieur, Merci pour votre note positive, cela nous aide à nous améliorer d'avantage.Bien à vous,
by A traveller
Posted Nov. 18, 2023 on Hotels
Comment from Hotel Management
Nov. 23, 2023 by Yazid , Hotel Management
Bonjour Mark, Merci pour votre retour, Nous espérons vous accueillir à nouveau lors de votre prochaine visite. N'hésitez pas à nous faire part de vos préférences pour que nous puissions améliorer encore votre expérience. Merci encore !
by A traveller from Wells
Posted Nov. 13, 2023 on Expedia
The staff was lovely.
Comment from Hotel Management
Nov. 23, 2023 by Yazid , Hotel Management
Hello JAMES, We're delighted to hear that you found our staff lovely! If there's anything specific you appreciated or any suggestions for improvement, feel free to share. We look forward to welcoming you again in the future. Thank you for your positive feedback!
by A traveller from Laguna Niguel
Posted Oct. 12, 2023 on Expedia
Lengthy check in was my only complaint. Room was small but clean, good breakfast downstairs for additional cost but many options in the neighborhood. Short walk to train station and metro stop on the corner.
Comment from Hotel Management
Oct. 18, 2023 by Direction Le209 Paris Bercy, Hotel Management
Dear Michael thank you so much for staying in Le209 Paris bercy and for your kind feedback , we take note regarding remarks , See you soon ,Have a lovely day.Brahim LACHGAR-Directeur
by A traveller
Posted Oct. 10, 2023 on Hotels
Comment from Hotel Management
Oct. 18, 2023 by Direction Le209 Paris Bercy, Hotel Management
Bonjour ChristineNous vous remercions d'avoir choisi Le209 Paris bercy pour votre séjour parisien , et aimerions en savoir d'avantages quant à votre retour d'expérience?Nous vous souhaitons une excellente journée.Brahim LACHGAR-Directeur
by A traveller
Posted Oct. 1, 2023 on Expedia
The rooms are small, but comfortable. The location is close to many restaurants. It The hospitality is above and beyond!
Comment from Hotel Management
Oct. 18, 2023 by Direction Le209 Paris Bercy, Hotel Management
dear AlissaThank you very much for staying in our hotel , and for your lovely feedback , our pleasure :-)See you soon in Paris !Have a nice day Brahim LACHGAR-Directeur
