Ratings based on 714 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 17, 2020 on Expedia
by A traveller
Posted Feb. 18, 2020 on Expedia
Comment from Hotel Management
Feb. 22, 2020 by Yann, Hotel Management
Bonjour et merci pour votre retour d'expérience dans notre établissement.
Votre évaluation nous fait grandement plaisir.
Si vous avez des suggestions d'amélioration, nous demeurons à votre écoute.
Il est très important pour nous d'apporter le service et les attentions de chaque instant à chacun de nos hôtes.
Très courtoisement,
Yann
by A traveller
Posted Feb. 18, 2020 on Expedia
Comment from Hotel Management
Feb. 22, 2020 by Yann, Hotel Management
Bonjour et merci pour votre retour d'expérience dans notre établissement.
Votre évaluation nous fait grandement plaisir.
Si vous avez des suggestions d'amélioration, nous demeurons à votre écoute.
La chose la plus importante pour nos équipe est de vous apporter le meilleur service et une vraie expérience mémorable.
Très courtoisement,
Yann
by A traveller
Posted Feb. 18, 2020 on Expedia
Comment from Hotel Management
Feb. 22, 2020 by Yann, Hotel Management
Bonjour et merci pour votre retour d'expérience dans notre établissement.
Votre évaluation élogieuse nous fait grandement plaisir.
Nous sommes très heureux d'avoir répondu à vos attentes.
Très courtoisement,
Yann
by A traveller
Posted Jan. 2, 2020 on Expedia
The location of this property is fantastic and the rooms are wonderfully colourful and thoughtfully decorated
Comment from Hotel Management
Jan. 3, 2020 by Yann, Hotel Management
Dear Guests,
Thank you for staying with us and thank you for your nice comments.
Much appreciate.
Happy New Year!
Best regards,
Yann
by A traveller
Posted Jan. 2, 2020 on Hotels
Comment from Hotel Management
Jan. 3, 2020 by Yann, Hotel Management
Hello and thank you for your feed back post stay.
Happy New Year!
Best regards,
Yann
by A traveller from Vancouver
Posted Oct. 20, 2019 on Expedia
DON`T BOOK THIS HOTEL!!!!
This place is an absolute dump. We booked 3 nights and got into our room and it was filthy. The sheets on the bed were ripped and torn up. There was 1 inch of dirt caked in the bottom corners of each wall. The air was musty and room is tiny so we ended up having to book another 3 nights at another hotel.
The hotel did not refund us and refused to look at the problems we were talking about. I HIGHLY recommend not booking at this hotel. You will be thoroughly disappointed.
Comment from Hotel Management
Dec. 11, 2019 by Yann, Hotel Management
Dear "Anonymous",
Thank you for your comment.
Sorry about not having made your stay pleasant.
As "Anonymous", we cannot give you details.
Our apologies for not being at the level expected.
This is your right to highly recommend our hotel.
We are a 4**** hotel for some objective reasons. We are doing always our best to be pleasant with our guests and keep our rooms clean and pleasant.
Best regards,
Yann
by A traveller from Southport
Posted Oct. 20, 2019 on Expedia
The toilet was very small and a bit difficult to use but we loved the room decor and the shower was great.
Comment from Hotel Management
Oct. 20, 2019 by monmartre mon amour, Hotel Management
Thank you for choosing our hotel
best regards
by A traveller
Posted Oct. 19, 2019 on Expedia
Comment from Hotel Management
Nov. 1, 2019 by Yann, Hotel Management
Cher(e)s hôtes,
Un grand merci pour votre séjour parmi nous.
Nous vous remercions également pour votre très agréable retour d’expérience.
Avec nos remerciements renouvelés.
Très cordialement,
Yann
by A traveller
Posted Oct. 10, 2019 on Expedia
Very friendly staff, good location. Loved the themed rooms. Could do with a bigger lift!
Would definitely go again.
Comment from Hotel Management
Oct. 10, 2019 by Yann, Hotel Management
Thank you so much for your so kind review.
Our pleasure to have you on board and see you again.
Thank you again.
Best regards,
Yann.
