Ratings based on 615 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 2, 2024 on Expedia
Comment from Hotel Management
Feb. 6, 2024 by Alexandra, Hotel Management
Merci infiniment, Cherie, pour votre note parfaite de 5 sur 5 sur Expedia ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Bien à vous,
by A traveller
Posted Dec. 29, 2023 on Expedia
Very bad experience. They moved us to a 3 star hotel without even informing us in advance. They said that there is a technical problem with our room only having no water. I asked for the same 4 star hotel replacement but she said there is none available at the price I paid for (of course it is a last minute booking vs what I paid for 3 months ago). She said my option was a refund or to be moved to the 3 star hotel which happens to be owned by the same company. So either option leaves me short handed. The lady was not even sympathetic to our situation and sounded very condescending. I will never book with this hotel again.
Comment from Hotel Management
Feb. 8, 2024 by Alexandra, Hotel Management
Dear guest,We apologize for the inconvenience during your recent stay. Due to a technical issue, we relocated you to a hotel on Champs Elysées. While our intention was to provide a suitable alternative, we regret any miscommunication that occurred during this process. Your feedback is valuable, and we'll address these concerns to enhance our service. We hope to have the chance to welcome you back in the future.Best regards,
by A traveller
Posted Dec. 22, 2023 on Expedia
Comment from Hotel Management
Feb. 6, 2024 by Alexandra, Hotel Management
Chère Marissa,Merci d'avoir partagé votre avis sur Expedia. Nous prenons en compte vos commentaires pour améliorer nos services. N'hésitez pas à nous contacter si vous avez des suggestions ou des préoccupations spécifiques. Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous offrir une expérience qui répondra pleinement à vos attentes.Bien à vous,
by A traveller
Posted Oct. 29, 2023 on Expedia
Comment from Hotel Management
Dec. 1, 2023 by Alexandra, Hotel Management
Thank you very much Peter ! We are happy you have rated your stay 5 / 5 ! We will be glad to see you back at Foch****.
by A traveller
Posted Oct. 10, 2023 on Expedia
Comment from Hotel Management
Apr. 1, 2024 by Hotel Residence Foch , Hotel Management
Dear valued guest,Thank you so much for taking the time to leave a review about your experience! Your feedback is invaluable to us, and we're thrilled to hear that you enjoyed your stay. We hope to have the pleasure of welcoming you back again very soon for another equally enjoyable experience. Once again, thank you for your trust and support!Best regards,Samia, the foch team
by A traveller
Posted Aug. 31, 2023 on Expedia
Convenient location, only a few minutes walk to the metro stations. The neighborhood is also very safe, and I don’t feel any uncomfortable walking from the station back to hotel after midnight. Very friendly staff. Book the suite and it’s beyond my expectations for the price.
Comment from Hotel Management
Aug. 31, 2023 by Alexandra, Hotel Management
Dear Mr Xi, Thank you so much for a nice comment ! This is true, this area of Paris is very safe! It's always nice to know that we've lived up to your expectations. Parisian Regards,
by A traveller
Great Service Good Location
Posted Aug. 6, 2023 on HotelsThe hotel’s location is close to the M1 metro station, many cafes and patisseries, and Arc de Triumph. All within a 10 to 20 minute walk from the hotel. The staff service was excellent. When we arrived, we were surprised to find that the top floor room required us to climb two flights of stairs above where the elevator stopped and that the coffee maker was not working. The next morning the hotel manager volunteered to move us to another nicer room on a lower floor. They had our luggage moved by the time we returned from site seeing. Could not ask for better service.
Comment from Hotel Management
Aug. 7, 2023 by Alexandra, Hotel Management
Dear Wiley, Thank you so much for your great comment! It is always our honor to serve our quests the best way we could. Thank you for appreciating our service and location. We would be very happy to see you again soon. Parisian Regards, Front Desk Manager
by A traveller
Posted Jul. 31, 2023 on Hotels
Comment from Hotel Management
Aug. 2, 2023 by Alexandra, Hotel Management
Dear Junyong, Thank you for a 10 / 10 ! We are greatful and would be happy to see you again. Front Desk
by A traveller
Posted Jul. 9, 2023 on Hotels
Comment from Hotel Management
Jul. 18, 2023 by Alexandra, Hotel Management
Merci Gregory! Nous sommes ravis que vous nous notez 10/10 !
by A traveller from Englewood
Posted May 29, 2023 on Expedia
Wonderful find! Clean, quiet, charming and very good value. The staff was approachable and quite gracious to us.
Comment from Hotel Management
Jun. 29, 2023 by Alexandra, Hotel Management
Dear Allison, Thank you so much for your kind comment. We really appreciate you taking time to share your experience with us. We are delighted to know that you have appreciated our exceptional reception team that all our clients love. We look forward to welcoming you again in the future!
