Ratings based on 943 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 26, 2024 on Expedia
Comment from Hotel Management
Jan. 29, 2024 by Jonah, réceptionniste, Hotel Management
Chère cliente, Cher client, Nous vous remercions pour votre note !Ce fut un plaisir pour nous de vous recevoir et nous serions ravis de vous accueillir à nouveau à l'hôtel TERMINUS Gare de Lyon !Meilleures salutations.
by A traveller
It fits the bill.
Posted Jan. 20, 2024 on HotelsIt was what it was. An overnight stop near the station. Nothing special.
Comment from Hotel Management
Jan. 21, 2024 by Jonah, réceptionniste, Hotel Management
Dear Stephen,Thanks a lot for sharing your experience with other travelers. Thank you for your appreciation.We hope to see you again at the Terminus Gare de Lyon. Best regards,Jonah, receptionist.
by A traveller from Wangen bei Olten
Posted Oct. 11, 2023 on Expedia
Not friendly
Comment from Hotel Management
Oct. 22, 2023 by Ani ,Cheffe de Réception , Hotel Management
Dear Customer,You have taken the time to give us your opinion about your stay in our hotel, and I thank you. I am sorry to read that the Terminus Lyon not meet entirely your expectations and we beg you to accept our sincerest apologies. Best regards,Aref, Front desk Manager
by A traveller
Five star service
Posted Sep. 25, 2023 on HotelsGreat service and hard to beat the good breakfast and dinner included.
Comment from Hotel Management
Oct. 22, 2023 by Ani ,Chef de Réception , Hotel Management
Dear Customer,Thank you very much for taking the time to post this review. We are very happy that you enjoyed our staff and our hotel. Your review sounds like a reward for our team. We definitely hope to see you again at the Terminus Lyon hotel to offer you an experience even better than the first one.Best regards.
by A traveller
Posted Sep. 14, 2023 on Expedia
Very comfortable, clean and fabulous staff.
Just across from Gare de Lyon and only 2 stops on RER from Gare du Nord
Comment from Hotel Management
Oct. 22, 2023 by Ani ,Cheffe de Réception , Hotel Management
Dear Guest, Thanks a lot for sharing your experience with other travelers. Thank you for your appreciation. We hope to see you again at the Terminus Gare de Lyon. Best regards.
by A traveller
Posted Sep. 9, 2023 on Expedia
very close to gare du lyon. comfortable stay
Comment from Hotel Management
Oct. 22, 2023 by Ani ,Chef de Réception , Hotel Management
Dear customer,Thank you for your comment, I see that you enjoyed the location as we are just next to the Gare de Lyon, very close with RER A or metro line 14 to most of Paris points of interests like the Champs Elysée in 15 min, Opera in 10 min, or Disney Land Paris in 30 min !I'm sorry you felt the room too small during your stay with us. Our rooms correspond to the standards for three star hotels.Hope to see you soon of the Terminus Lyon!Best regards,
by A traveller
Posted Aug. 28, 2023 on Expedia
Blood on the sheets , bedside lights not working , uncomfortable beds .
Notified reception about sheets but nooone did anything
Comment from Hotel Management
Oct. 22, 2023 by Ani ,Chef de Réception , Hotel Management
Dear Customer,You have taken the time to give us your opinion about your stay in our hotel, and I thank you. I am sorry to read that the Terminus Lyon not meet entirely your expectations and we beg you to accept our sincerest apologies. Best regards,
by A traveller
Posted Aug. 23, 2023 on Hotels
Very good service and location is perfect if Gare de Lyon is one place you need to touch
Comment from Hotel Management
Oct. 22, 2023 by Ani ,Cheffe de Réception , Hotel Management
Dear customer,Thank you for your comment, I see that you enjoyed the location as we are just next to the Gare de Lyon, very close with RER A or metro line 14 to most of Paris points of interests like the Champs Elysée in 15 min, Opera in 10 min, or Disney Land Paris in 30 min !I'm sorry you felt the room too small during your stay with us. Our rooms correspond to the standards for three star hotels.Hope to see you soon of the Terminus Lyon!Best regards,
by A traveller
Great location close to Gare de Lyon
Posted Aug. 21, 2023 on HotelsThe best recommendation for this hotel is that we have stayed there many times before.
It is a right opposite Gare de Lyon, making it ideally located hotel if you have an early morning train to catch. It is close to RER A and D and metro lines 1 and 14. Place de la Bastille is 900 meters away and Notre Dame de Paris is 2 km away.
The room had a nice shower, airconditioning, a safe in the closet, a kettle, coffee, tea, sugar, etc.
They provided packets of shampoo, shower gel, and body lotion with pictures of the Eiffel Tower.
The staff at the reception were friendly and polite.
We would happily stay there again in the future.
by A traveller
Posted Aug. 18, 2023 on Expedia
Desidero sottolineare la disponibilità del personale alla reception. Poche ore dopo il nostro arrivo a Parigi, abbiamo avuto un problema con nostro figlio che aveva bisogno di un medico. Non sapevamo come fare ma il personale dell'hotel ci ha supportato nella ricerca e ci ha aiutato a prenotare una visita medica in brevissimo tempo. Un servizio veramente lodevole
Comment from Hotel Management
Sep. 5, 2023 by Ani ,Cheffe de la Réception , Hotel Management
Chère GiovanniMerci infiniment pour ce merveilleux commentaire plein de positivité !Chaque jour, nous avons à cœur de rendre vos moments uniques qu’inoubliables. Nous faisons de votre satisfaction notre maître-mot et un commentaire comme le vôtre est notre plus belle récompense !Toute l'équipe adore votre souhait et attend votre retour avec impatience !N'hésitez pas à nous contacter lors de votre prochain déplacement à Paris.A très bientôt !
