Ratings based on 939 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Hampton

Posted Mar. 25, 2024
The hotel was great. The area was close to just about everything. Staff were extremely helpful. We will definitely recommend this Hotel to friends and family.
Comment from Hotel Management
Mar. 26, 2024 by Louise - Online Guest Relation Agent, Hotel Management
Dear guest Amlain,It is such a pleasure to read your wonderful comments further to your recent stay at the Hyatt Regency Paris Étoile.We are very pleased to read that you enjoyed your stay and our staff professionalism.Please be assured that I have shared your feedback with the hotel teams, this is very rewarding for all of us.We sincerely thank you for your review and we look forward to welcoming you back in the near future.
5 out of 5
by A traveller

Posted Jan. 31, 2024 on Expedia
Comment from Hotel Management
Feb. 14, 2024 by Baptiste - Online Guests Relations Agent, Hotel Management
Thank you for your review, following your stay at Hyatt Regency Paris Étoile.Thank you for your note, we are glad to hear that you enjoyed your stay with us.Looking forward to the pleasure of welcoming you back soon!
2 out of 5
by A traveller

Posted Jan. 26, 2024 on Expedia
There were stains on the bed skirts, rug, hair in the tub, desk chair had stains on the legs, window had finger prints on it.
Comment from Hotel Management
Jan. 27, 2024 by Ramy, Hotel Management
Dear Mr. William, Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.We are disappointed to hear that our property did not meet your expectations, especially concerning the housekeeping service.We sincerely apologise for this inconvenience as this is not the quality of service we pride ourselves on. We will share your comments with the housekeeping manager and be assured we pay all our attention to your feedback in order to improve our guests' experience at the hotel. We remain at your entire disposal for any further inquiries.Sincerely,Ramy ShaklabOnline Guest Relations Department
5 out of 5
by A traveller from Petaling Jaya

Posted Jan. 24, 2024 on Expedia
Everything was perfect about the Hotel. From the friendly and informative staff (all of the front desk crew & the breakfast crew as well), the fantastic breakfast buffet spread, the location is fantastic walking distance to everywhere.
Comment from Hotel Management
Jan. 27, 2024 by Ramy, Hotel Management
Dear Azmin,Thank you so much for sharing your feedback regarding your recent stay at Hyatt Regency Paris Etoile.We are delighted you enjoyed your stay at our hotel and we will happily share your comments with the whole team.We look forward to welcoming you again in the near future.Kind regards,RamyOnline Guest Relations - Hyatt Regency Paris Etoile
4 out of 5
by A traveller

Posted Jan. 21, 2024 on Expedia
Good location. Easy to walk to the centre of Paris.
Comment from Hotel Management
Jan. 27, 2024 by Ramy, Hotel Management
Dear Vince,Thank you so much for sharing your feedback regarding your recent stay at Hyatt Regency Paris Etoile.We are delighted you enjoyed your stay at our hotel and we will happily share your comments with the whole team.We look forward to welcoming you again in the near future.Kind regards,RamyOnline Guest Relations - Hyatt Regency Paris Etoile
5 out of 5
by A traveller

Posted Jan. 16, 2024 on Hotels
The hotel made our trip to Paris unforgettable! The agent at the desk, Ramy, helped us a lot in check-in, and the view from our room was gorgeous - we couldn't help but admire it as soon as we entered the room! The only drawback is the location of the hotel - it is a bit far from the center of Paris, but you can take metro or bus. I'd highly recommend staying here.
Comment from Hotel Management
Jan. 21, 2024 by Constance Debruyne Online guest relations, Hotel Management
Dear Guest, What a wonderful review about your recent stay at the Hyatt Regency Paris Étoile! It is a pleasure to read your kind words about your stay in our hotel. Be assured that your comments have been shared with Ramy and the entire front desk team. It will be a pleasure to welcome you back to the Hyatt Regency Paris Étoile during your future stays in the French capital. Kind Regards,
5 out of 5
by A traveller

Just stupendous.

Posted Jan. 14, 2024 on Hotels
Excellent
Comment from Hotel Management
Jan. 21, 2024 by Constance Debruyne Online guest relations, Hotel Management
Dear GuestThank you for your review, following your stay at Hyatt Regency Paris Étoile.Looking forward to the pleasure of welcolming you back soon !
5 out of 5
by A traveller

Posted Jan. 12, 2024 on Hotels
Hyatt regency was very good, and in a good location. The hotel staff amazing the cleanliness very good and the services offered as well.
Comment from Hotel Management
Jan. 14, 2024 by Best Regards Mahalla Online Guest Relations Team, Hotel Management
Dear Guest,Greetings from Paris.Thank you for taking the time to share your feedback with us regarding your experience at Hyatt Regency Paris Étoile.We are very happy to hear that we met your expectations and that your experience with us was a memorable one.Looking forward to having the pleasure of welcoming you back at our Hotel for your future stop-overs to ParisWishing you a very happy 2024 and look forward to welcoming you again soon.
4 out of 5
by A traveller

Posted Jan. 11, 2024 on Expedia
Comment from Hotel Management
Jan. 12, 2024 by ., Hotel Management
Dear Mr Butaran,Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.It was a pleasure to welcome you and we are glad to hear that you enjoyed your stay with us.Looking forward to the pleasure of welcoming you back soon!Online guest relations, Anna
5 out of 5
by A traveller from Milpitas

Posted Jan. 9, 2024 on Expedia
So good.
Comment from Hotel Management
Jan. 9, 2024 by ., Hotel Management
Dear Hai, What a wonderful review about your recent stay at the Hyatt Regency Paris Étoile !We sincerely thank you for your review and we look forward to welcoming you back in the near future.Very best regards, Ronan - online guest relation manager