Ratings based on 931 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Budget hotel - would recommend!
Posted Jan. 15, 2024 on HotelsExactly what you’d expect for a budget hotel, location was outside of Paris but it’s only 30min it busses to get in
Comment from Hotel Management
Feb. 15, 2024 by Cécile C. Responsable d'exploitation, Hotel Management
Thank you for sharing your experience. It sounds like the hotel met your expectations as a budget option, despite being located outside of Paris. The accessibility to the city center within 30 minutes via bus is certainly a valuable aspect for many travelers. If there's anything else you'd like to share about your stay, feel free to let us know!
by A traveller from RIDGEFIELD PARK
Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Feb. 15, 2024 by Cécile C. Responsable d'exploitation, Hotel Management
Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Votre retour est précieux pour nous, et nous aimerions en savoir plus sur les aspects qui n'ont pas été satisfaisants pour vous. Si vous avez des suggestions ou des préoccupations spécifiques que vous aimeriez partager, n'hésitez pas à nous les communiquer. Nous sommes toujours désireux d'améliorer nos services pour offrir une meilleure expérience à nos clients. Merci pour votre retour.
by A traveller from Panama City
Posted Jan. 7, 2024 on Expedia
Although I would consider this a budget hotel, the facilities where OK!
The downside to the property was the size of the Standard Rooms, especially for couples. Very small rooms, and the bathrooms very very small.
Overall, the friendliness of the staff was very good.
For a single night stay it's adequate for the price
For longer stays I would consider alternative options. The area overall is clean & safe, but can be quite noisy from trafgic.
Comment from Hotel Management
Feb. 15, 2024 by Cécile C. Responsable d'exploitation, Hotel Management
Thank you for sharing your detailed feedback about your recent stay at our hotel. We appreciate your recognition of our efforts to maintain adequate facilities despite being a budget hotel. We apologize for any inconvenience caused by the size of our standard rooms and bathrooms, particularly for couples. Your comments regarding room size and bathroom space will be taken into consideration as we continually strive to enhance our guests' experiences.We are glad to hear that you found our staff to be friendly, as providing excellent service is a top priority for us. Your comments about the noise from traffic are duly noted, and we will explore options to mitigate this issue for our guests' comfort.We understand that for longer stays, room size and noise levels are crucial factors. We appreciate your honesty and understanding in this matter. We will use your feedback to explore ways to improve our offerings and hope to have the opportunity to welcome you back for a more comfortable experience in the future. If you have any further suggestions or concerns, please do not hesitate to contact us directly. Thank you for choosing to stay with us.
by A traveller
Very good for the price
Posted Jan. 1, 2024 on HotelsOverall good experience. The only downside is how small the bathroom is.
Comment from Hotel Management
Feb. 15, 2024 by Cécile C. Responsable d'exploitation, Hotel Management
Thank you for sharing your feedback with us. We're delighted to hear that you had an overall good experience during your stay. However, we apologize for any inconvenience caused by the size of the bathroom. Your comments are valuable to us as they help us identify areas where we can improve.We understand that a spacious bathroom can greatly enhance the comfort of your stay, and we appreciate your understanding in this matter. Rest assured that we will take your feedback into consideration as we strive to make improvements to our facilities.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future. If there's anything else we can assist you with, please don't hesitate to let us know.
by A traveller
Posted Dec. 30, 2023 on Expedia
Very small room for people of three. Very small bathroom and noise was still coming in from the road despite closing the window completely.
Comment from Hotel Management
Feb. 15, 2024 by Cécile C. Responsable d'exploitation, Hotel Management
Thank you for sharing your experience with us. We apologize that the size of the room and bathroom did not meet your expectations, especially for a party of three. We understand that comfort and space are essential for a pleasant stay, and we regret any inconvenience caused.We also apologize for the disturbance from outside noise despite closing the window. We strive to provide a peaceful environment for our guests, and we'll look into measures to minimize external noise in the future.Your feedback is invaluable to us as we continuously strive to improve our facilities and services. We hope that despite these issues, you were able to enjoy other aspects of your stay. If there's anything else we can do to enhance your experience or if you have any further comments, please feel free to reach out to us. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.
by A traveller
Posted Dec. 28, 2023 on Expedia
Rooms are like very small and heaters not effective
Comment from Hotel Management
Feb. 15, 2024 by Cécile C. Responsable d'exploitation, Hotel Management
Thank you for sharing your experience with us. We apologize for any inconvenience caused by the size of the rooms and the effectiveness of the heaters during your stay. We understand that spacious and comfortable accommodations are essential for a pleasant stay, and we regret if the room size did not meet your expectations.Similarly, we apologize for any discomfort caused by the heaters not being effective. Ensuring a comfortable temperature in our rooms is a priority, and we will investigate the issue to address it promptly.Your feedback is valuable to us as we strive to improve our facilities and services. We appreciate your patience and understanding. If you have any further concerns or if there is anything else we can do to enhance your experience, please do not hesitate to reach out to us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.
by A traveller
Posted Dec. 27, 2023 on Expedia
Great metro area option
Comment from Hotel Management
Feb. 15, 2024 by Cécile C. Responsable d'exploitation, Hotel Management
It's wonderful to hear that you found our hotel to be a great option in the metro area! We strive to provide convenient and comfortable accommodations for our guests, and we're delighted that you enjoyed your stay with us. If you have any specific feedback or if there's anything else we can do to make your experience even better next time, please don't hesitate to let us know. We look forward to welcoming you back in the future!
by A traveller
Posted Dec. 13, 2023 on Expedia
Good
Comment from Hotel Management
Dec. 26, 2023 by Cécile C. Responsable d'exploitation, Hotel Management
Merci infiniment pour votre notation parfaite de 5/5 ! Nous sommes ravis que votre séjour ait été excellent. Si vous avez des commentaires spécifiques sur ce qui a contribué à une si bonne expérience ou des suggestions pour améliorer encore nos services, n'hésitez pas à nous les faire savoir. Nous sommes là pour offrir un service exceptionnel à nos clients, et votre retour est très apprécié.Merci de nous avoir choisis, et nous espérons avoir le plaisir de vous accueillir à nouveau dans le futur !
by A traveller
Posted Dec. 10, 2023 on Expedia
Comment from Hotel Management
Dec. 26, 2023 by Cécile C. Responsable d'exploitation, Hotel Management
Un grand merci pour votre évaluation parfaite de 5/5 ! Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes. Si vous avez des commentaires spécifiques à partager sur ce qui a contribué à une expérience aussi positive ou des suggestions pour améliorer encore nos services, n'hésitez pas à nous les faire savoir. Nous sommes là pour offrir un service exceptionnel à nos clients, et votre retour est très apprécié.Merci de nous avoir choisis, et nous espérons avoir le plaisir de vous accueillir à nouveau dans le futur !
by A traveller
Posted Dec. 3, 2023 on Hotels
Great overnight stay very clean room
Comment from Hotel Management
Dec. 26, 2023 by Cécile C. Responsable d'exploitation, Hotel Management
I'm glad to hear that you had a great overnight stay and that the room was very clean. Providing a comfortable and clean environment for our guests is a top priority. If you have any specific feedback or if there's anything that contributed to your positive experience that you'd like to share, feel free to do so. We appreciate your kind words and hope to have the pleasure of welcoming you back for another excellent stay in the future. Thank you for choosing our accommodation!
