Ratings based on 638 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Toronto
Posted Nov. 27, 2023 on Expedia
Recently stayed at a chic hotel with exceptionally honest staff. I left my ring accidentally after I checked out and they returned it to me. The hotel's aesthetic was classic and stylish, creating a comfortable atmosphere. Conveniently located near transportation hubs, making exploration of the area hassle-free. They also have an elevator but it is so tiny but working. Overall, a delightful experience worth recommending.
Comment from Hotel Management
Nov. 29, 2023 by Lauriane C, Hotel Management
Dear Baby Girl,Thank you very much for sharing your experience with other travelers.Our team has been touched by your kind words and by your recommendation. It is a pleasure to feel that you enjoyed every part of your stay at Welcome Hotel Paris and we sincerely look forward to welcoming you back soon.Best Regards,
by A traveller
Perfect One-Night Stay
Posted Oct. 18, 2023 on HotelsWe had a lovely one-night stay at the Welcome Hotel. We arrived at about 11:00 a.m and was able to check into our room after a long flight from the US. It was so appreciated. We had a nice view of the Rue de Seine and St. Germain Des Pres. The lobby and breakfast area is very inviting and quite relaxing. Very nicely decorated.
Comment from Hotel Management
Oct. 30, 2023 by Lauriane C, Hotel Management
Dear Shirley,Thank you very much for sharing your experience at Welcome Hotel Paris.We are sincerely pleased to feel that you enjoyed your night in Saint-Germain-des-Prés and we will be glad to see you again.Best Regards,
by A traveller
Posted Jul. 19, 2023 on Hotels
Comment from Hotel Management
Jul. 21, 2023 by Lauriane C, Hotel Management
Dear Judith,Thank you very much for sharing your experience online.Our team has been pleased to welcome you in the very center of Paris and we we look forward to your next stay in Saint-Germain-des-Prés.Best Regards,
by A traveller
Posted Jul. 8, 2023 on Expedia
Outstanding location; walking distance to the Louvre, the Seine, Luxembourg Gardens, etc. Friendly helpful staff.
Comment from Hotel Management
Jul. 11, 2023 by Lauriane C, Hotel Management
Dear Emily,Thank you very much for sharing your experience online.It is a pleasure for Eric, Koert and the rest of our team to read that you enjoyed your stay at Welcome Hotel Paris.We do hope that you had a nice trip back home and we look forward to your next visit.Best Regards,
by A traveller
Posted Oct. 27, 2022 on Hotels
Comment from Hotel Management
Nov. 1, 2022 by Lauriane C, Hotel Management
Cher Roger,Nous sommes sincèrement désolés de ne pas vous avoir offert l'expérience que vous souhaitiez. N'hésitez pas à nous contacter pour nous donner davantage d'explications. Cela nous aidera à comprendre votre note et à envisager des améliorations pertinentes.Nous espérons que votre retour s'est bien passé et nous vous souhaitons une excellente journée.Bien Cordialement,
by A traveller
Posted Sep. 9, 2022 on Expedia
We have been staying at this hotel regularly since we began spending time in France. Over the years it has done a terrific job of making sensible upgrades in both facilities and services. Although prices have also increased, they are in keeping with competitors and the neighborhood. We expect to continue coming back.
Comment from Hotel Management
Sep. 15, 2022 by Lauriane C, Hotel Management
Dear L A Catherine,Thank you very much for choosing the Welcome Hotel again.It is a pleasure to read that you still appreciate coming to Saint-Germain-des-Prés and we sincerely look forward to your next visit.Best Regards,
by A traveller
Posted Sep. 8, 2022 on Expedia
My hotel was tiny, looked nothing like the pictures, smelled moldy and had black mold all over the shower wall and hairs everywhere, clearly signifying that it had not been thoroughly cleaned, not to forget to mention that black mold is a serious health hazard. I was so disgusted that I checked out of the hotel at 2 in the morning because I couldn't bare to sleep in that room. I have also been trying to get a refund for a month now and they have stopped responding to me. They initially told me they would have to speak to their manager before giving me any sort of refund, then they said there manager is on break for the entire month of August, and now it is september and I have still not received a response or a refund. DO NOT STAY HERE!
Comment from Hotel Management
Oct. 12, 2022 by Lauriane C, Hotel Management
Dear Stella,Thank you very much for choosing the Welcome Hotel Paris.Following your bad experience with us, we sent you an email to apologize and to tell you that we agreed to make a refund. However, as you booked on Expedia with a virtual card, we asked you to contact Expedia? For the moment, you did not answer us and we thought it was because you were waiting for an answer from Expedia. Please contact us in order to keep on talking about your situation.Best Regards,
by A traveller
Posted Jul. 27, 2022 on Hotels
Comment from Hotel Management
Jul. 29, 2022 by Yasmine, Hotel Management
Chère Jessica,
Merci pour cette très jolie note. Bien à vous,
Dear Jessica,
Thank you for this great review. Best regards,
by A traveller
Posted Jun. 25, 2022 on Hotels
Comment from Hotel Management
Jun. 27, 2022 by Lauriane C, Hotel Management
Dear Suzy,
Thank you for that beautiful score.
We are glad that you enjoyed your stay at Welcome Hotel and we look forward to welcoming you back soon.
Best Regards,
by A traveller
Posted May 31, 2022 on Hotels
Comment from Hotel Management
Jun. 2, 2022 by Lauriane C, Hotel Management
Dear Marisa Gabriela,
We are sincerely sorry to read that you did not appreciate your stay at Welcome Hotel Paris.
Feel free to contact us and give us more explanations. It will help us to understand and to make improvements.
Best regards,
