Note fondée sur 909 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 mars 2024
very well organized. staff excellent, food good
Commentaires de Gestion de l’hôtel
27 mars 2024 par Amaya K., Gestion de l’hôtel
Thank you for your positive feedback, we look forward to seeing you again soon.
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Check-in and out was easy and staff and service is very good. We can hear the noise in the room, maybe from air conditioner or mini fridge. We have to turn them off to keep the room quite at night. Bed is too soft and not very comfortable.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par A. Grover, Gestion de l’hôtel
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. We have taken the feedback about making things more comfortable.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Rooms were not clean, in bathroom, there was bug. In breakfast, most of the items were almost empty in half time and they did not care to refill them.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par A. Grover, Gestion de l’hôtel
Thank you for taking the time to provide valuable feedback about our property. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Our house keeping department goes above and beyond to inspect rooms to assure we dont have these issues.
par un voyageur
Location with little more
Publié le 23 févr. 2024 sur HotelsOld, outdated, aging hotel. Definitely not to what I understood to be the standards for Red Lion. A convenient location right off Interstate 90 across from Columbia Basin College is all it has going for itself.
Commentaires de Gestion de l’hôtel
25 févr. 2024 par A. Kaipat, Gestion de l’hôtel
Thank you for your business.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
A older motel but very clean and great staff
Commentaires de Gestion de l’hôtel
21 févr. 2024 par A. Grover, Gestion de l’hôtel
Thank you for taking the time to give us a review. We are excited for the upcoming renovations.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
I will not advise another living soul to stay here. The whole place smells like the 1980s. It looks like the 1980s. My room smelled worse and the carpet in the corner was so stained it looks like a homicide happened that was poorly cleaned up. There was no outlet to plug the coffee make into unless I wanted to plug it in on the floor be the bed.. the knob in the shower was missing to set h the water from tub to shower. The parking lot is the most run down place I’ve ever seen. Never in my life will I be back here
Commentaires de Gestion de l’hôtel
17 févr. 2024 par A. Grover, Gestion de l’hôtel
Good afternoon,Let me start by saying how sorry we are regarding your experience with us. We strive for excellence and understand that you could have had a better stay at the Red Lion. Although we know we cannot change your experience, we would like to give you better service next time. Again, our deepest apologies.
par un voyageur
Publié le 12 févr. 2024 sur Expedia
I like that balcony and ability to sit outside make me feel like a home and not a hotel.
I like that nice architecture of the building.
But negative side, they did not empty trash cans or clean carpet around the rooms.
People at counter were very nice and polite.
I recommend, I will return.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Sabrina, Gestion de l’hôtel
Thank you for your feedback, we appreciate your business.
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Below standard
Commentaires de Gestion de l’hôtel
11 févr. 2024 par A. Grover, Gestion de l’hôtel
Good afternoon,Let me start by saying how sorry we are regarding your experience with us. We strive for excellence and understand that you could have had a better stay at the Red Lion. Although we know we cannot change your experience, we would like to give you better service next time. Again, our deepest apologies.
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 févr. 2024 par A. Grover, Gestion de l’hôtel
Thank you for choosing Pasco Red Lion, and for taking the time to share your positive experience! We are delighted to hear that you found our hotel to be a nice place with easy access, fresh updates, and a comfortable atmosphere despite being close to the airport.Providing a comfortable and enjoyable stay for our guests is our top priority, and we're glad to have met your expectations. Your feedback is valuable to us, and we appreciate your kind words.If there's anything specific you enjoyed during your stay or if you have any suggestions for improvement, please feel free to share. We look forward to the opportunity to welcome you back in the future.Safe travels!
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Good stay
Commentaires de Gestion de l’hôtel
9 févr. 2024 par A. Grover, Gestion de l’hôtel
Thank you for sharing a review of your recent experience. Our team here at Pasco Red Lion is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
