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Grand Mercure Phuket Patong

5.0 star property
Family-friendly 5-star hotel near Patong Beach

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Photo gallery for Grand Mercure Phuket Patong

Exterior
Creator video
Cocktail bar, pool views, open daily
Exterior
Free minibar items, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150
  • Place, Patong Beach
    ‪7 min walk‬
  • Place, Jungceylon Shopping Center
    ‪9 min walk‬
  • Place, Bangla Road
    ‪10 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

9.2 out of 10
Wonderful
(15 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Twin Beds, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

8.2 out of 10
Very good
(14 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms

Villa, 2 Bedrooms

  • 215 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom

Villa, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the area

Patong

Oceanside stay.Your stay at this Patong hotel places you within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. Also, Bangla Road is within half a mile (1 km) and Karon Beach is within 3 miles (5 km).

What's nearby

  • Patong Beach - 7 min walk - 0.6 km
  • Jungceylon Shopping Center - 9 min walk - 0.8 km
  • Central Patong - 9 min walk - 0.8 km
  • Bangla Road - 10 min walk - 0.9 km
  • Banzaan Fresh Market - 12 min walk - 1.1 km

Getting around

  • Phuket Intl. Airport (HKT) - 59 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Sak & Sa Thai Food - ‬3 min walk
  • ‪Charm Thai Restaurant - ‬4 min walk
  • ‪beirut nights lebanese italian cuisine - ‬1 min walk
  • ‪Bubbles - ‬1 min walk

About this property

Grand Mercure Phuket Patong

Family-friendly 5-star hotel near Patong Beach
Grand Mercure Phuket Patong offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 4455 square feet (414 square meters) and includes conference space. A children's pool, a fitness center, and a rooftop terrace are also featured at the luxury Grand Mercure Phuket Patong. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Patong hotel.

  • 314 guestrooms or units
  • 7 levels
  • 6 buildings
  • Meeting rooms
  • 4455 sq ft of conference space
  • 414 sq m of conference space
  • Built in 2014
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Grand Mercure Phuket Patong offers 314 accommodations with minibars (stocked with some free items) and minibars. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Ryn Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Similar properties

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Courtyard by Marriott Phuket, Patong Beach Resort
Patong
  • Pool
  • All-inclusive
  • Kids pool
  • Waterslide
4.6 out of 5, Wonderful, 341 reviews
The price is CA $163
CA $193 total
includes taxes & fees
May 10 - May 11
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Steam room
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Phuket Patong

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: THB 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 600 for adults and THB 300 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)

Grand Mercure Phuket Patong Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Shari Anne

Stayed 7 nights in Jan 2026

6/10 Okay

Jessie

Liked: Property conditions & facilities
The pictures don’t tell the whole story. The lobby, bar and restaurant were immaculate and well maintained. The rooms, on the other hand were quite a different story. They were in need of upgrades. The bathrooms were dated and worn, the beds were ridiculously hard and there was a constant presence of termites in the rooms and bathrooms.
Stayed 5 nights in Jan 2026

10/10 Excellent

Narinder Singh

Stayed 1 night in Jan 2026

10/10 Excellent

rafael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the third time we come to this hotel for its excellent hospitality, facilities and location. Regards the room we take the pool access..they are the best
Stayed 4 nights in Jan 2026

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good service friendly staff
Stayed 6 nights in Dec 2025

4/10 Poor

Richard

Disliked: Staff & service
Surprised this is a 5 star. I’d say a mid-level 4 star respectfully. Smell in my bathroom & v few sun loungers by pool.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andre Vivian

Pleas
Stayed 7 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Barry Charles

Stayed 13 nights in Dec 2025

8/10 Good

Samina

Travelled with partner
Liked: Amenities, property conditions & facilities
We had a great stay at Grand Mercure hotel. The staff were very helpful and professional. Especially the staff at breakfast and dinner they were very courteous and friendly. The hotel is in a great location as you have everything close by. Patong beach is a 7 minute walk and Central shopping centre is a 15 minute walk. It is a very busy and live area. The only improvement I may suggest with the hotel is cleanliness of rooms. Overall cleanliness was okay however at times there were dust and hair in places. Otherwise a lovely place to stay.
Stayed 16 nights in Nov 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

6/10 Okay

Nooj

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s a lovely hotel, but the downside is that if you’re placed in a different block, you have to walk all the way around to reach the second lift. It’s not very convenient when you have a pram and a baby. I.e if your room is 440 > you will have to walk all the way round and then breakfast you would have to get the lift to 2nd floor then walk down quite a few stairs with a child
Stayed 5 nights in Dec 2025

10/10 Excellent

Amirsalar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Amenities
I’ve never had the variety choice and freshness of produce supplied for breakfast and the staff are so courteous and helpful
Stayed 8 nights in Nov 2025

6/10 Okay

Sarath

Stayed 3 nights in Nov 2025

8/10 Good

Isam

Stayed 5 nights in Nov 2025

10/10 Excellent

Franck Christian Jean Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff from the Cafe to the Restaurant and Bar's and staff from desk, security and cleaners went out of their way to make your Holiday at Grand Mercure Resort as pleasurable and worry free as possible. You were left with nothing but to relax and enjoy your holiday. Will be going back for another Holiday.
Stayed 10 nights in Nov 2025

10/10 Excellent

Chasity

Stayed 4 nights in Nov 2025

10/10 Excellent

Carolina Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional staff, location and hotel
Stayed 14 nights in Nov 2025

10/10 Excellent

Tisa, Fresno

Liked: Cleanliness, amenities, property conditions & facilities
Everything… it was an amazing stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Kishor

Stayed 9 nights in Oct 2025

10/10 Excellent

Cameron

Stayed 15 nights in Oct 2025

8/10 Good

Parvin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, great service. Good location, great breakfast variety and halal options too. However the reason I have given 4 stars instead of 5 is because of how damp our room smelt. Even though the weather was very humid, I've never been to a room that smelt that damp. Also I was surprised by how many activities they charged for in kids club. Alot of the free things in kids club were for much younger children but for my daughter who is 5, would not enjoy those ones as she is too old. The ones she would be interested in are the ones they charge for of which one of them was to paint a clay model and that was more suited for her age. So yeah that was disappointing, charging for kids club activities suitable for older children and having nothing free for them thats suitable for them.
Stayed 3 nights in Oct 2025

8/10 Good

Robert

Travelled with group
Liked: Staff & service, amenities
Nice property but the rooms need some refreshing. We had stainson the bathroom countertop . Additionally, only one hand toel was provided and no washcloths. There was an unmarked one inch stepdown in the piorly lit bathroom which caused. The staff was super nice and the morning buffet was excellent.
Stayed 3 nights in Nov 2025

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room actually our suite was amazing. The staff was fabulous. We loved our stay wish we could’ve stayed longer.
Stayed 3 nights in Nov 2025