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Royal Crown Hotel & Palm Spa Resort

3.0 star property
Family-friendly 3-star hotel near Patong Beach

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Photo gallery for Royal Crown Hotel & Palm Spa Resort

Garden
Standard Room
Property grounds
Dining
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
31 Nanai Road, Patong Beach, Patong, Phuket, 83150
  • Place, Nanai Road
    ‪1 min walk‬
  • Place, Jungceylon Shopping Center
    ‪9 min walk‬
  • Place, Bangla Road
    ‪12 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Exterior

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About the area

Patong

Close to the beach.Within 2 miles (3 km) of this well-placed hotel, you'll find Patong Beach and Bangla Road. Nanai Road and Banzaan Fresh Market are also within half a mile (1 km).

What's nearby

  • Nanai Road - 1 min walk - 0.1 km
  • Banzaan Fresh Market - 7 min walk - 0.6 km
  • Jungceylon Shopping Center - 9 min walk - 0.8 km
  • Bangla Road - 12 min walk - 1.1 km
  • Patong Beach - 16 min walk - 1.3 km

Getting around

  • Phuket Intl. Airport (HKT) - 58 min drive

Restaurants

  • ‪Crab House - ‬12 min walk
  • ‪SEA FOOD THAI FOOD ป่าตอง - ‬10 min walk
  • ‪Roydi Restaurant - ‬5 min walk
  • ‪eat 24 restaurant phuket - ‬4 min walk
  • ‪Eddiez Nutrition Station - ‬11 min walk

About this property

Royal Crown Hotel & Palm Spa Resort

Family-friendly 3-star hotel near Patong Beach
Royal Crown Hotel & Palm Spa Resort offers its guests 3 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There's an onsite business center. Multilingual staff, tour/ticket assistance, and a garden are also featured at the family-friendly Royal Crown Hotel & Palm Spa Resort. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Self parking is free.

  • 220 guestrooms or units
  • 4 levels
  • 3 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Elevator
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Royal Crown Hotel & Palm Spa Resort offers 220 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. Televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Theme park shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 3 outdoor pools
  • Children's pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Royal Crown Hotel & Palm Spa Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 600.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1000 per vehicle (one way)
  • Rollaway bed fee: THB 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Crown Hotel & Palm Spa Resort
Royal Crown Hotel & Palm Spa Resort Kathu
Royal Crown Palm Spa
Royal Crown Palm Spa Kathu
Royal Crown Hotel & Palm Patong
Royal Crown Hotel & Palm Spa Resort Patong, Phuket
Royal Crown Hotel And Palm Spa Resort
Royal Crown Hotel Palm Spa Resort Patong
Royal Crown Hotel Palm Spa Resort
Royal Crown Palm Spa Patong
Royal Crown Hotel Palm Spa Resort Kathu
Royal Crown Hotel & Palm Spa Resort Patong
Royal Crown Hotel And Palm Spa Resort
Royal Crown & Palm Spa Patong
Royal Crown Hotel & Palm Spa Resort Hotel
Royal Crown Hotel & Palm Spa Resort Patong
Royal Crown Hotel & Palm Spa Resort Hotel Patong

Royal Crown Hotel & Palm Spa Resort Reviews

Reviews

6.6
Rating 10 - Excellent. 3 out of 62 reviews
Rating 8 - Good. 28 out of 62 reviews
Rating 6 - Okay. 17 out of 62 reviews
Rating 4 - Poor. 8 out of 62 reviews
Rating 2 - Terrible. 6 out of 62 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Greg, Glasgow

Liked: Cleanliness, staff & service
Disliked: Amenities
Position of room with balcony.
Stayed 8 nights in Feb 2020

8/10 Good

Balo, Wincobank

Liked: Cleanliness, staff & service, amenities
Everything is okay but it is a steep climb to the reception and apartments
Stayed 22 nights in Jan 2020

6/10 Okay

John

Disliked: Property conditions & facilities, room comfort

You Get What You Pay For

This is actually two hotels. The front portion adjacent to Reception has been updated. The rear buildings are overdue for an update. Our bath would not hold water, the shower hose was too short to reach my face, the toilet blocked twice ... pretty average even if it is cheap. The upgraded rooms are worth the premium
Stayed 11 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
On arrival took us to a separate part of the hotel to rooms that were less than a one star & no where near to what was advertised & booked. Upon complaint moved us to the room that was booked but still not to the standard viewed on website.
Stayed 6 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A good value hotel, clean and tidy, ten mins to beach. Nice friendly staff. Located in a very peaceful setting.
Stayed 15 nights in Mar 2018

8/10 Good

Philip, London

Liked: Cleanliness, staff & service, room comfort

Peaceful

Peaceful, a good location, very friendly staff, a good level of cleanliness. It's on the hillside so it has great views. The beach is a ten minute walk away and so are bars. For the money this hotel can not be beaten.
Stayed 7 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Ok not clean enough

The access to the room from the lobby was not very good, the bathroom was dirty and smalll, there was no tea making facilities in the room and the guests were noisy late at night, would not stay there again

4/10 Poor

wayne, newcastle au.

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom was dirty very noisy party outside till 2.30 am.

4/10 Poor

Hans , Wollongong, NSW, Australia

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel close to Patong

The Royal Crown was at first appearing OK, but as we stayed there they had maintenance work carried out from early mornings on the upper floors using jack hammers and angle grinders. It was unbelievable noisy and offensive. The toilets over flowed, never have I experienced such a disaster.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Brian, Perth

Liked: Cleanliness, room comfort

Good value for money

The hotel is currently going through renovations (however no noise or construction was taking place while we were there). The facilities were basic but clean and comfortable, 2 great pools and nice pool bar. Taking into account the cost per night I would say fantastic value for money and great location. Would recommend to anyone travelling on a budget.

8/10 Good

Axel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value for Money

Although had a bad start as for some reason our rooms were not cleaned for a couple of days but the manager was very kind in offering an upgrade to the larger building instead of one of the smaller old bungalows in the complex. Although nicely situated away from the crazy party of Patong ,and its advisable to hire mbikes or take the free shuttle to town. Pool nice with additional free towels to take to the pool or beach and breakfast buffet was adequate which we paid for at a reasonable price most mornings. Remember as with all marketing pics from hotels , they were taken awhile ago so we didnt expect the hotel to be new but quite adequate . Patong is actually quite a nice beach but would recommend if you have a mbike to ride along the coastal roads to visit some of the other resorts which are all fairly close as we picked Patong as its quite central for our purposes and generally cheaper and would consider booking here again

8/10 Good

bigusblokus, London

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good Value

If it's bang per buck you are after then this little place fits the bill. Very quirky!

8/10 Good

john, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit of a climb if not medically fit

Very friendly staff and nothing was too much trouble always helpful

8/10 Good

Ana, spain

Liked: Staff & service

relax,out of the bussy area

my boyfriend and I booked this hotel for 7 days,at the begining they gave us a room that for the price u pay u wouldnt like to stay for 7 days. we asked to reception to change the room and with no problems they give us another much better! it was like a bungalow with your big terrace,massive double bed and plenty of space to organice your staff around. the location it was good enough for us,the beach ,bussy area,market...was 10 min walk and always nice to be back to the hotel and have a relax spot if u dont mind to walk a bit up hill! ;) good exercise! rooms were a bit old but good enough,we extended 3 days more our time at the hotel at the end! we had a good time there!

4/10 Poor

Adhiraj, Singapore

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Not Recommended

Its an old dilapidated hotel. Muck in the toilet, half torn towels, and poor POOR service. Was promised the manager will attend soonest possible but never turned up in 5 days. Not recommended.

2/10 Terrible

Brinda, Australia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed !

Very disappointed , as soon as my family step in they were shocked , it's an old building no luxury and my husband starts yelling at me for choosing this hotel. On the website it looks amazing but in real it's not . Paying heaps for something not worth it

6/10 Okay

Dee, Australia

Disliked: Staff & service, property conditions & facilities, room comfort

Not the best, but good value for money

The pool was out of action for renovations, so that was disappointing, but the reception staff didn't seem to think that mattered,, they said the little pool was open but its 35 Steep steps up and 35 back ,the bus only goes 4 times a day and it is a fair walk into town, the Motel is huge so if you want anything there is lots of walking,,, Not to bad for a cheap price, but not even coffee or tea facilities in the room, and the coffee and food is quite expensive compared to most places..The Bar staff and workers are all lovely but the welcome is very ordinary, and the desk staff didn't seem interested in anything except their phones,, the spa was also out of action..... I was travelling on the cheap but I have been to many hotels and I don't think I will return to that one. If you hired a motor bike

6/10 Okay

world traveller, auckland new zealand

Liked: Cleanliness, staff & service

Too far from beach although we did know this.

Room fine but hall walld and carpet not do good.Not exactly what we expected. Photos look better than reality.

8/10 Good

David, Australia

Liked: Cleanliness, staff & service, room comfort

Clean and Friendly hotel

Stayed for 2 weeks during the school holidays, got two rooms at a discounted rate. Arrived early into Patong, the staff provided one room some 4 hours early without charge. The room rate chosen did not include breakfast, we paid for the breakfast on one morning but then opted for cereal in our room. Hotel lunches were very good value, food was always very good. Room service while limited for options was also inexpensive and good. The staff were very courteous and helpful, providing one room post checkout time for showers etc. In all very happy with the hotel and service, if your after a clean room with a pool on a budget, will not disappoint. If you are after a brand new hotel with ocean views, not for you.

6/10 Okay

David, Sydney

Liked: Cleanliness, staff & service

OK Hotel

Room was clean, staff were helpful

2/10 Terrible

Drunt, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was probably an amazing hotel 20 years ago

The view is very nice, looking out over Patong and the ocean. Other than that, the hotel feels like it was really nice 20 years ago, and then no one has done anything to update or renovate in since. The rooms are incredibly dated, and only passable on the comfort level. The rest of the hotel has a deserted feeling to it. The staff is nice, but has very little ability to do anything for you, including things that should be easy fixes. One day the internet was not working, so I asked about it at the front desk and they said it might work tomorrow, or maybe not, it does this often. If you want this lever of room and service there are hundreds of places half the price in the area. I would not stay here again.

6/10 Okay

JC, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities

In dire need of renovation

the hotel is old and in dire need of some TLC, good value for money but if you can afford I would stay elsewhere...

6/10 Okay

Mabel, HK

Disliked: Property conditions & facilities, room comfort

Not bad but a bit old

Hotel facility is not bad, it has own pools but no wifi in the room. Room looks old fashioned and water is not hot enough for shower. Door locker is difficult to open but that's not a big deal for me. They provide free shuttle bus to shopping mall.

4/10 Poor

tiff, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is old,and the staff is rude!

The hotel too old,many facilities in the hotel and the room is spoiled.The staff is rude and impolite,totally attitude problem!