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Swissotel Resort Phuket Patong Beach

5.0 star property
Family-friendly 5-star hotel near Patong Beach

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Photo gallery for Swissotel Resort Phuket Patong Beach

3 bars/lounges, swim-up bar, poolside bar
Property grounds
Exterior
3 bars/lounges, swim-up bar, poolside bar
Beach nearby, white sand

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Spa
  • Parking included

Explore the area

View in a map
48 Ruam Jai Road, Patong, Phuket, 83150
  • Patong Beach
    ‪2 min walk‬
  • Bangla Road
    ‪12 min walk‬
  • Jungceylon Shopping Center
    ‪12 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪42 min drive‬

Room options

About the area

Patong

Beach, shopping nearby .Within a 15-minute walk of the hotel, you'll find Patong Beach and Bangla Road. Banana Walk and Central Patong are also within half a mile (1 km).

What's nearby

  • Patong Beach - 2 min walk - 0.2 km
  • Central Patong - 10 min walk - 0.9 km
  • Bangla Road - 12 min walk - 1.1 km
  • Jungceylon Shopping Center - 12 min walk - 1.1 km
  • Kalim Beach - 4 min drive - 3.5 km

Getting around

  • Phuket Intl. Airport (HKT) - 57 min drive

Restaurants

  • ‪Blue Saffron - ‬4 min walk
  • ‪Hard Rock Cafe Phuket - ‬3 min walk
  • ‪Terrazzo - ‬2 min walk
  • ‪Hooters - ‬2 min walk
  • ‪Coco Copper - ‬3 min walk

About this property

Swissotel Resort Phuket Patong Beach

Family-friendly 5-star hotel near Patong Beach
Swissotel Resort Phuket Patong Beach offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 678 square feet (63 square meters) and includes conference space. A nightclub, a rooftop terrace, and spa services are also featured at the luxury Swissotel Resort Phuket Patong Beach. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Patong hotel.

  • 384 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 678 sq ft of conference space
  • 63 sq m of conference space
  • Built in 2007
  • Nightclub
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Swissotel Resort Phuket Patong Beach offers 384 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The Spa has 2 treatment rooms including rooms for couples. Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, Thai

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  • Parking included
  • Free WiFi
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4.7 out of 5, Exceptional, 661 reviews
The price is CA $119
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includes taxes & fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 300 for adults and THB 177 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Nightclub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissotel Resort Phuket Patong Beach

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1425.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 300 for adults and THB 177 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Rollaway bed fee: THB 1425.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

dusitD2 phuket
dusitD2 phuket Kathu
Swissotel Phuket Patong Beach
dusitD2 phuket resort Kathu
dusitD2 resort phuket
dusit D2 Phuket Resort Patong
Courtyard Patong
dusit D2 Phuket Patong
dusit D2 Phuket
Swissotel Resort Phuket Patong Beach
Courtyard Patong
Courtyard By Marriott Phuket At Patong Beach Hotel Patong
dusitD2 phuket resort
Swissotel Phuket Patong Patong
Swissotel Resort Phuket Patong Beach Hotel
Swissotel Resort Phuket Patong Beach Patong
Swissotel Resort Phuket Patong Beach Hotel Patong

Swissotel Resort Phuket Patong Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 346 out of 998 reviews
Rating 8 - Good. 413 out of 998 reviews
Rating 6 - Okay. 134 out of 998 reviews
Rating 4 - Poor. 68 out of 998 reviews
Rating 2 - Terrible. 37 out of 998 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 18 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was a lot older than expected and the pool looked very different to the photos. Overall, the rooms and facilities could use an upgrade
Stayed 3 nights in Jan 2020

8/10 Good

W, HK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very convenient and very close to Patong beach. Overall experience was good. The facilities are a bit old though.
Stayed 4 nights in Jan 2020

8/10 Good

Louis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Generally OK but there were ants in the room. Food and drinks prices were quite high.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great staff and good location are the only high points, otherwise far too highly priced considering age and condition of property.. Worn out room and furniture Hard mattress Pool areas far too small and cramped General decor throughout is worn out A shame considering such a great central location
Stayed 6 nights in Dec 2019

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay situated at prime spot
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
The property looks beat down a beat from wear and tears. I notice paint is falling off and getting faded. The pool is amazing and dumbed is ripping and falling off. Needs a tiny bit of maintenance. I saw a rat size of a New York rat swimming on the 3rd floor pool by bar. I was shock just lost it from there and scared
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 8 nights in Dec 2019

10/10 Excellent

Pradeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel at the location.

Excellent Hotel and nice location.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a short 3 day/2 night trip and was not at hotel for very much time.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, restaurants and shopping. Great location except for the view from the room
Stayed 4 nights in Nov 2019

8/10 Good

Harm, Vamcouver BC

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to the beach was excellent. It says city view but the view was the back of another hotel. Also lots of noise from the hallway at all times of the night. Room itself was very good. Loved the shower.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aggressive manager

When I complained about being cheated with partial seaview room, office manager Sakda nearly assaulted me by waving his hand next to my face. Hotel would be so-so if it wasn't for him. I think he is mentally unstable but somehow the General Manager doesn't know it or doesn't want to know. I felt threatened there. Let this be a warning for other travelers.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good location. Hotel is a bit dated, could use a refresh.
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
The property is well positioned and close to the beach and shopping strip. The things we didn’t like were: 1. The room advertised in the picture was not what we got. We had a unrenovated room which was in poor state. 2. The fridge did not work and had to be replaced immediately. 3. Curtains in the room were taped to the wall. 4. The room smelt. 5. I provided clear instruction that we had 3 guests (2 adults and 1 child aged 14). When we arrived we were forced to pay an extra THD1000 per night because their policy indicated a child was to be under 11 years of age. The fine print was so fine and blurry that not even the hotel staff could firstly find the policy and then read it clearly. 6. The room had 2 twin double beds which could house 4 adults however the hotel insisted they were single beds and could only accomodate 1 adult each. 7. AC system struggled to keep the room to the required level. 8. On many occasions the room was not cleaned by 4pm so we had to ask for it to be done. The hotel have blamed last minute.com for the booking issue and took no responsibility. I contacted last minute.com and they admitted that you cannot modify number of guests who differ when flying and staying at the hotel and the drop down child age does not reflect the hotel policy. Overall , besides the staff trying to address the issues and ultimately putting us in a renovated room, I would be staying there again.
Stayed 10 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fully satisfied! Good customer service.

Good location and safe area. Old hotel but clean. All staffs I met were polite and gave good service. Will stay here again if I visit Phuket in the future.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The world kids is exellent!! The kids very enjoyed there
Stayed 4 nights in Sep 2019

10/10 Excellent

J

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff and facilities even though they were a bit worn.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to everything you might need but then again, far away from all the noise so you can relax un your room. Staff super freindly and helpful all of them I definitely would stay agaun and recommend it to all.my family and friends
Stayed 1 night in Sep 2019