Ratings based on 422 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Campsie
Posted Jan. 29, 2024 on Expedia
Close proximity to the major shopping centres, bangla road, patong beach and attractions. The hotel was clean however the decor was outdated. The highlights were the pool, gym and sauna - fabulous vista views of the island.
The service desk at the pool were luclustre - often times the bar was serviced by a staff member who didn't smile nor looked approachable. The reception desk was unapproachable at best and the staff looked like they have had enough - didn't wish to be there. My first impression when I got checked in wasn't impressive. The hotel has a fair bit of potential - all the best....
by A traveller
Wonderful experience
Posted Jan. 13, 2024 on HotelsFantastic location close to everything comfy room clean buffet breakfast was wonderful great choice of selection value for money
Comment from Hotel Management
Feb. 13, 2024 by FAI, Hotel Management
Dear Valued Customer, Thank you very much for taking your precious time to write and share your recent stay experience with us at The Gig hotel. We are all delighted to read your wonderful comments and to know that you had an enjoyable stay with us on this occasion. We all look forward to welcoming you back soon or on your next trip to Phuket Thailand. Yours Sincerely The Gig hotel Team
by A traveller
Nice
Posted Jan. 9, 2024 on HotelsThis hotel was a perfect base for patong ,a minutes walk from bangla road ,yet quiet of a night ,we had a junior room and it was big and lovely and clean ,staff we great and pool area was nice aswell ,if we had to moan gym could be better
Comment from Hotel Management
Feb. 13, 2024 by FAI, Hotel Management
Dear Valued guest., We are all delighted to read your wonderful comments and to know that you had an enjoyable stay with us on this occasion. We all look forward to welcoming you back soon or on your next trip to Phuket Thailand. Yours Sincerely The Gig hotel Team
by A traveller
Posted Jan. 6, 2024 on Expedia
Very close to Patong beach. Staff at checkin were not helpful but different staff at checkout who were good.
Comment from Hotel Management
Feb. 13, 2024 by FAI, Hotel Management
Dear Valued guest, Thank you very much for taking your precious time to write and share your recent stay experience with us at The Gig hotel. We are all delighted to read your wonderful comments and to know that you had an enjoyable stay with us on this occasion. We all look forward to welcoming you back soon or on your next trip to Phuket Thailand. Yours Sincerely The Gig hotel Team
by A traveller
Posted Dec. 29, 2023 on Expedia
Great location and quiet
Comment from Hotel Management
Jan. 5, 2024 by The Gig hotel Team, Hotel Management
Valued Guest.Thank you very much for taking your precious time to write and share your recent stay experience with us at The Gig hotel. We are deeply disappointed to read your comments and feedback and that we did not meet your expectations during your recent stay. Kindly accept our sincere apologies. I will share your feedback and comments with our team, and we will make the necessary improvements to meet all our guest's expectations. Thank you once againSincerely YoursThe Gig hotel Team
by A traveller
Posted Nov. 30, 2023 on Expedia
Very reasonable..
Comment from Hotel Management
Dec. 5, 2023 by Ping, Hotel Management
First of all, we would like to thank you for staying with us.We would like to thank you for this review, which was very helpful.However, we hope that customers will come stay with us.
by A traveller
Posted Oct. 30, 2023 on Expedia
Comment from Hotel Management
Nov. 25, 2023 by Ping, Hotel Management
Dear Valued GuestThank you very much for taking your precious time to write and share your recent stay experience with us at The Gig hotel. We are all delighted to read your wonderful comments and to know that you had an enjoyable stay with us on this occasion. We all look forward to welcoming you back soon or on your next trip to Phuket Thailand. Yours Sincerely The Gig hotel Team
by A traveller
Posted Oct. 28, 2023 on Expedia
Extremely well placed, top floors have ocean views.
PERFECT
Comment from Hotel Management
Nov. 25, 2023 by Ping, Hotel Management
Dear Valued Guest Thank you very much for taking your precious time to write and share your recent stay experience with us at The Gig hotel. We are all delighted to read your wonderful comments and to know that you had an enjoyable stay with us on this occasion. We all look forward to welcoming you back soon or on your next trip to Phuket Thailand. Yours Sincerely The Gig hotel Team
by A traveller
Posted Oct. 18, 2023 on Wotif
Had an amazing holiday at The Gig Hotel, rooms were spacious and clean, staff were very friendly and helpful, close to everything, would def recommend to anyone to stay there. Will def stay there again on next holiday.
Comment from Hotel Management
Oct. 18, 2023 by RESERVATION TEAM., Hotel Management
Dear Valued guest.Thank you very much for taking your precious time to write and share your recent stay experience with us at The Gig hotel. We are all delighted to read your wonderful comments and to know that you had an enjoyable stay with us on this occasion. We all look forward to welcoming you back soon or on your next trip to Phuket Thailand. Yours Sincerely The Gig hotel Team
by A traveller
Gone downhill .
Posted Sep. 29, 2023 on Hotels4th time staying here and regretted it straight away , wrong room given. No electricity, no glasses for drinks, no manager on site and unhelpful staff. Never booking again. Such a shame , it used to be such a good hotel.
Comment from Hotel Management
Oct. 1, 2023 by Ping, Hotel Management
Dear Valued GuestThank you very much for taking your precious time to write and share your recent stay experience with us at The Gig hotel. We are deeply disappointed to read your comments and feedback and that we did not meet your expectations during your recent stay. Kindly accept our sincere apologies. I will share your feedback and comments with our team, and we will make the necessary improvements to meet all our guest’s expectations. Thank you once againSincerely YoursThe Gig hotel Team
