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Citrus Grande Hotel Pattaya by Compass Hospitality

5.0 star property
Family-friendly 5-star hotel near Pattaya Beach

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Photo gallery for Citrus Grande Hotel Pattaya by Compass Hospitality

Interior
Front of property - evening/night
Lobby
1 bedroom, minibar, in-room safe, individually decorated
Interior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
579 Khao Phra Tam Nak, Pattaya, Chonburi, 20150
  • Place, Pattaya View Point
    ‪7 min walk‬
  • Place, Walking Street
    ‪10 min walk‬
  • Place, Pattaya Beach
    ‪15 min walk‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪41 min drive‬

Room options

View all photos for City View no Balcony

City View no Balcony

City View no Balcony

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Balcony Pool View

Deluxe Balcony Pool View

Deluxe Balcony Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Connected Suite

Family Connected Suite

Family Connected Suite

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Business Curve Room

Business Curve Room

Business Curve Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City View with Balcony

City View with Balcony

City View with Balcony

  • 25 sq m
  • Sleeps 3
  • 1 Large Twin Bed OR 2 Twin Beds

View all photos for Deluxe Room with Bathtub

Deluxe Room with Bathtub

Deluxe Room with Bathtub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Pattaya

South Pattaya stay.Within a 15-minute walk of this South Pattaya hotel, you'll find Walking Street and Pattaya Beach. Pattaya Beach Road and Jomtien Beach are also within 3 miles (5 km).

What's nearby

  • Pattaya View Point - 7 min walk - 0.6 km
  • Khao Phra Tamnak - 7 min walk - 0.6 km
  • Walking Street - 10 min walk - 0.9 km
  • Big Buddha Temple - 10 min walk - 0.9 km
  • Pattaya Beach - 15 min walk - 1.3 km

Getting around

  • Pattaya Tai Station - 14 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 93 min drive

Restaurants

  • ‪Tasty Grocery & Cafe (2nd Floor) - ‬5 min walk
  • ‪Punjabi Tadka Indian Resturant - ‬4 min walk
  • ‪KOHINOOR - ‬4 min walk
  • ‪Papaya Restaurant - ‬5 min walk
  • ‪ก๋วยเตี๋ยวคั่วไก่เมืองทอง(ประตูน้ำ) - ‬2 min walk

About this property

Citrus Grande Hotel Pattaya by Compass Hospitality

Family-friendly 5-star hotel near Pattaya Beach
As a guest of Citrus Grande Hotel Pattaya by Compass Hospitality, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's club, an arcade/game room, and multilingual staff are also featured at the luxury Citrus Grande Hotel Pattaya by Compass Hospitality. Self parking is free.

Smoking is allowed in designated areas at this 5-star Pattaya hotel.

  • 512 guestrooms or units
  • 8 levels
  • 10 buildings
  • 2 dining venues
  • Meeting rooms
  • Built in 2017
  • Kid's club
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Citrus Grande Hotel Pattaya by Compass Hospitality offers 512 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: THB 420 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Gym
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citrus Grande Hotel Pattaya by Compass Hospitality

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 420 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Citrus Grande Hotel Pattaya Compass Hospitality
Citrus Grande Hotel Compass Hospitality
Citrus Grande Pattaya Compass Hospitality
Citrus Grande Hotel Pattaya Compass Hospitality
Citrus Grande Hotel Compass Hospitality
Citrus Grande Pattaya Compass Hospitality
Citrus Grande Compass Hospitality
Hotel Citrus Grande Hotel Pattaya by Compass Hospitality Pattaya
Pattaya Citrus Grande Hotel Pattaya by Compass Hospitality Hotel
Hotel Citrus Grande Hotel Pattaya by Compass Hospitality
Citrus Grande Hotel Pattaya by Compass Hospitality Pattaya
Citrus Grande Hotel Pattaya by Compass Hospitality Hotel
Citrus Grande Hotel Pattaya by Compass Hospitality Pattaya
Citrus Grande Hotel Pattaya by Compass Hospitality SHA Plus
Citrus Grande Hotel Pattaya by Compass Hospitality Hotel Pattaya

Citrus Grande Hotel Pattaya by Compass Hospitality Reviews

Reviews

6.6
Rating 10 - Excellent. 10 out of 53 reviews
Rating 8 - Good. 14 out of 53 reviews
Rating 6 - Okay. 16 out of 53 reviews
Rating 4 - Poor. 6 out of 53 reviews
Rating 2 - Terrible. 7 out of 53 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Feb 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stayed 3 nights in Jun 2023

4/10 Poor

Nagaraju

Disliked: Staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Mat07, Sommerville Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the concept of serving Beers/ wine as drinks on arrival never saw it any other hotel in Asia. Beautiful pool and cheap drinks by the bar. Fah at Breakfast was very helpful and smiling , they offer Select Guests choice of additional dishes from Breakfast menu. Turn down service with chocolates at the rate I paid is impressive- maybe Hotels in Thailand strive a lot to make people happy. The bed and pillows ere best- staff informed they were used by all reputed brand hotels.
Stayed 1 night in Feb 2020

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room and value

Needed a place last minute, and Citrus was available. Took a chance and it worked out great. What you want to know; bed was comfy, room clean, customer service great, price was great (4 bits), and room was modern. Its definitely a four star room. I will stay there again. Also, they gave me late check out upon request and the TV seemed great, but didnt watch so dont know channel selections.
Stayed 1 night in Nov 2019

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at a good location with lot of Indian restaurants nearby Very near to walking street 10mins walk
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute waste of money & pathetic hotel! So hotel did not gave us room till 5.00 PM - they said rooms are not clean and we had to wait for 2 hours. Rooms were very small, Bathroom were stinking. Last night of our stay - AC broke down from 3.00 AM to 11.00 AM - we had to sit in balcony entire night. Location of hotel was pathetic - not recommended for couple or family, by 10.00 PM the area was mini walking street. Hotel did not arrange bell boy to pick up luggage and swimming pool was very small and untidy.
Stayed 2 nights in Mar 2019

6/10 Okay

william

Disliked: Cleanliness
Stayed 11 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location: Excellent! Very close to everything but not in the Chaos Room: Excellent Front Desk Staff: Excellent, particularly the India National staff member who was super helpful (can't remember her name sorry) Breakfast buffet: Average at best and caters to Indians; do not eat from the buffet!! you should order from the menu as the Indian guests use their hands to take food from the buffet even though signs are posted, very unhealthy and disgusting. Pool: Awesome and not busy as most guests are Chinese or Indian and they do not utilise the pool, generally speaking Pool Service: TERRIBLE, just bring outside food and drink and ignore the signs like everyone else as the service is brutal!! Guest Rule: AMAZING! They allow guests and they check in with you to make sure the guest did not do anything untoward before allowing the guests to leave the hotel. This is reason enough to stay here. Overall: I would not return to this hotel but it was worth the money for my 4 Nights in Pattaya
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good Hotel but honestly time has caught up with this hotel, felt like I was staying in a luxury hotel in the 90's. Don't expect anything spectacular, but the best part of the hotel is the it is just a 5 mins walk from the Walking street.
Stayed 1 night in Dec 2018

10/10 Excellent

Vic, bangkok, thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with awesome amenities.....the staff were super nice.....10minute walk from walking street.....
Stayed 4 nights in Dec 2018

2/10 Terrible

Chris, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad location, breakfast was bad,,too noisy had construction going on they dint care about the quests!, room was bery small And i want to let people know never book with wot-if yhey are a rip off!! They overcharge more then the normal hotel rate! They are crooks!
Stayed 3 nights in Nov 2018

10/10 Excellent

derek, san diego

Liked: Cleanliness, staff & service, property conditions & facilities
Close to walking street, no fee for daily visitors which you might have with many other hotels . Good breakfast and nice staff! Most definitely worth the price! Have stayed there 3 times now!
Stayed 3 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

derek, san diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 minutes from walking street (if you learn the multiple short cuts). Heard check in was going to take long from the other reviews and I got inat 3 am and was tired., but to my surprise they checked me in in less than two minutes. Rooms were great for the money but I would not agree about the rating of this hotel being a 5 star place more like 4 stars. Bottom line, clean, comfortable, good breakfast, centrally located but not a place to take your girlfriend and wow her socks off.. Overall a good experience!
Stayed 6 nights in Sep 2018

8/10 Good

Alankar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at good price!

The hotel is at a very good location, easily access to beaches, both Jomtien and Pattaya beach. Plenty of good restaurants around, especially Indian food restaurants. Away from the hustle and bustle of walking street. Great pool and common areas, rooms are also very well kept.
Stayed 2 nights in Aug 2018

4/10 Poor

Mohammad

Disliked: Staff & service

Not Good Experience

It was not good Hotel to Stay. Reason being that Hotel did not had what they said. For Example they did not have any Spa Neither they have any Health Club. My purpose of staying at hotel was completely defeated. Rooms were 2 Small. Biggest problem was Partition between Bathroom & Room. It was not properly closed.
Stayed 4 nights in Feb 2018

8/10 Good

Shawkat

Liked: Property conditions & facilities, room comfort

Nice hotel; front desk check-in/check-out process

It is a nice hotel with good amenities. However, I found the check in and check out process very slow and time consuming. Most hotels take no more than a few minutes to check you in. It was almost a 20-30 minute waiting to get checked in without a line! Not sure why that is so. The hotel needs to speed up the check in and check out process. The hotel maid keep their walkie-talkie on high volume and it is very loud when they communicate. This disturbs the sleep of the guests. After I checked into the room, I had to request that the maid clean the bathroom. The toilet was dirty and there was no toilet paper in the bathroom. Other than that, I liked the hotel and will stay there again.
Stayed 1 night in Dec 2017

2/10 Terrible

Laust

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is NEVER a 5 star hotel. More like a two star hostel. It's in fact so bad that I tried to switch hotels 15 minutes into our stay.
Stayed 3 nights in Dec 2024

6/10 Okay

WATANABE

Travelled with group
Liked: Cleanliness
nice hotel
Stayed 6 nights in Aug 2024

6/10 Okay

YOSHIYUKI

Stayed 2 nights in Apr 2024