8/10 Good
Ricky, Paradise Waters
Apr 20, 2025
The staff for horrendous on entry another hotel that lives by its own Policy and will probably die that way.
Just because you have a 2 PM check-in doesn’t mean you should make people wait if the rooms are ready.
Someone needs to teach these people about customer service.
Not only Check In but check out. I still love the hotels, location and the sunset rooms for the balconies facing forward I would not stay in the back in the so called chalet, which are just rooms at the back.
The girls at the front desk are absolutely useless and all they do is chatter amongst each other and laugh and carry on while you’re busy waiting to get a room check and pay your deposit, sign your forms, etc.
They have no customer awareness or care.
One girl in particular Was absolutely clueless kept eating her food
Ricky
Stayed 2 nights in Apr 2025