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Grand Palazzo Hotel

5.0 star property
5-star luxury hotel near Terminal 21 Pattaya, connected to the convention center

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Photo gallery for Grand Palazzo Hotel

Outdoor pool, pool umbrellas, sun loungers
Family Room, 2 Bedrooms, Partial Sea View
Family Room, 2 Bedrooms, Partial Sea View | Terrace/patio
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
292 Moo 6 Petchtrakul Road, Naklua, Pattaya, Pattaya, Chonburi, 20150
  • Pattaya Beach Road
    ‪9 min walk‬
  • Pattaya Beach
    ‪10 min walk‬
  • Terminal 21 Pattaya
    ‪10 min walk‬
  • Utapao (UTP-Utapao Intl.)
    ‪37 min drive‬

Room options

View all photos for Premium Grand Suite with Terrace and Partial View

Premium Grand Suite with Terrace and Partial View

Premium Grand Suite with Terrace and Partial View

  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Grand Room with Terrace and Partial View

1 bedroom, in-room safe, desk, blackout drapes

Premium Grand Room with Terrace and Partial View

  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite with Terrace and Partial View

Grand Suite with Terrace and Partial View

Grand Suite with Terrace and Partial View

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, Terrace, Partial Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Grand Room, Terrace, Partial Ocean View

  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Partial Sea View

1 bedroom, in-room safe, desk, blackout drapes

Family Room, 2 Bedrooms, Partial Sea View

  • 100 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds OR 2 Twin Beds and 1 Double Bed

View all photos for Premium Room, 2 Bedrooms, Partial Sea View

1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 2 Bedrooms, Partial Sea View

  • 120 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 2 Twin Beds and 1 Double Bed

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About the area

Pattaya

Central Pattaya stay.Within a 15-minute walk of this Central Pattaya hotel, you'll find Terminal 21 Pattaya and Pattaya Beach Road. Also, Art in Paradise is within half a mile (1 km) and Pattaya Beach is within 2 miles (3 km).

What's nearby

  • Pattaya Beach Road - 9 min walk - 0.8 km
  • Pattaya Beach - 10 min walk - 0.9 km
  • Terminal 21 Pattaya - 10 min walk - 0.9 km
  • Central Pattaya - 3 min drive - 2.0 km
  • Walking Street - 5 min drive - 4.2 km

Getting around

  • Pattaya Station - 11 min drive
  • Utapao (UTP-Utapao Intl.) - 44 min drive

Restaurants

  • ‪Café Amazon - ‬3 min walk
  • ‪Bar B Q Plaza (บาร์บีคิว พลาซ่า) - ‬5 min walk
  • ‪Hollywood Pattaya - ‬4 min walk
  • ‪โต้ง ชลวัว - ‬5 min walk
  • ‪แบ-กะ-ดิน 3 จิ้มจุ่มหมูกะทะ - ‬5 min walk

About this property

Grand Palazzo Hotel

5-star luxury hotel near Terminal 21 Pattaya, connected to the convention center
Grand Palazzo Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 5 meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Grand Palazzo Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Pattaya hotel.

  • 1 building
  • 287 guestrooms or units
  • 17 levels
  • Built in 2013
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Palazzo Hotel offers 287 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Korean, Thai

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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 500 for adults and THB 250 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 500 for adults and THB 250 for children
  • Rollaway bed fee: THB 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Palazzo Hotel Pattaya
Grand Palazzo Pattaya

Grand Palazzo Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 90 out of 223 reviews
Rating 8 - Good. 76 out of 223 reviews
Rating 6 - Okay. 36 out of 223 reviews
Rating 4 - Poor. 16 out of 223 reviews
Rating 2 - Terrible. 5 out of 223 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would always stay there, No where else..
Stayed 5 nights in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Kerene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite and efficient. Hotel located in a convenient area. Beautiful decoration and layout.
Stayed 3 nights in Apr 2025

8/10 Good

Gaston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and service
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

OMER, VOLUNTARI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good,
Stayed 8 nights in Feb 2025

10/10 Excellent

Jann Ruperr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation next time I’m in the area. I will use it again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Bao

Liked: Cleanliness, staff & service
Very good
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first room is very noisy during the night, the staff switch me to a better quiet room, I am very happy with the hotel.
Stayed 3 nights in Feb 2025

6/10 Okay

Ted

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Kiera

Liked: Staff & service
Disliked: Property conditions & facilities
This is definitely NOT a five star hotel. The rooms were big and spacious and the bed was comfortable but that’s about it. Could use some updates and also the room service was pretty much non existent. I tried to order 3 times and each time, they called back and told me the items I wanted were unavailable even though they were on the menu.
Stayed 3 nights in Dec 2024

8/10 Good

SEOKKOO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Yahaira

Stayed 3 nights in Oct 2024

8/10 Good

Darryl

Spacious room
Stayed 13 nights in Oct 2024

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service
I liked the location a lot! Next door you can buy things at the 7eleven, many shopping centers & soho street & restaurants & massages 💆‍♀️
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
浴室水很難調教，時凍時熱，早餐款式很少，房間很大床很寬敞，其他都可以。
Stayed 3 nights in Jul 2024

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

HUNG SANG

Stayed 3 nights in May 2024

8/10 Good

Sasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oo
Stayed 10 nights in May 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort

Cons and pros

The breakfast was underwhelming. There was a black spot in the hallway ceiling which looked concerning. The TV has limited options. The room was very spacious. Room service was decent. Workers and people were incredibly friendly. Location was close to a laundromat, 7/11, big c mall, and the beach. Very good price point but I think I got lucky with that. Would stay again if I got the same deal.
Stayed 3 nights in Apr 2024

10/10 Excellent

Amandeep

Stayed 4 nights in Apr 2024

6/10 Okay

Chung-Ming

Stayed 6 nights in Mar 2024

10/10 Excellent

Moua

Stayed 5 nights in Mar 2024

8/10 Good

MINGJIE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 1 night in Feb 2024