6/10 Okay
Robyn
Travelled with group
Jan 1, 2026
My room had an Ocean View with the plunge pool, nice view and patio. The plunge pool needed repairs, it had a fair amount of missing tiles, the jets didn't work and the steps up had lose boards one was not nailed on one side. The pool was not cleaned the 6 nights we were there.
The rooms and property were clean, just in need of some maintenance.
My biggest complaint is the staff never smiled, even those who looked like they were management never smiled or engaged with a good morning to guests. It was not a place of a Thousand smiles!
I was disappointed in how they handled a booking mistake on my part, when I notified them within 12 hours of the booking, and again when I was at the property they would make to accommodation on the booking mistake on my part. I have traveled for 40 years around the world and have never encountered this lack of working with a customer on something like this.
Robyn
Stayed 10 nights in Dec 2025








































