Ratings based on 207 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 24, 2024 on Expedia
Friendly staff..
Comment from Hotel Management
Feb. 2, 2024 by Guest Relation, Hotel Management
Dear Naeem,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,
by A traveller
Posted Jan. 11, 2024 on Hotels
Comment from Hotel Management
Jan. 25, 2024 by Guest Relation, Hotel Management
Dear Reece,Thank you for your review of our Hotel following your experience with Legrande Bali Uluwatu. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve our services. It is of course with great concern that we have learnt that your experience did not meet your expectations. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve.Warm regards,
by A traveller
Posted Nov. 18, 2023 on Wotif
Lovely quiet place to stay near Uluwatu beaches. You do need a scooter or a car as nothing is walking distance. Relaxing stay out of the hustle and bustle. The only complaint is the beds are uncomfortable and hard. The staff are lovely and found my jewellery twice for me which I didn’t even know had fallen off so I am very grateful for that. Food is average but plenty of cute restaurants near by.
Comment from Hotel Management
Nov. 20, 2023 by Guest Relation, Hotel Management
Dear Carissa,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.
by A traveller
Really needs updating, not like the photos
Posted Nov. 17, 2023 on HotelsVery very spacious room and bathroom. Good gym, nice staff and good AC.
But
The hotel really needs updating. The food is really terrible (and we tried many dishses) and you can just tell the grounds are not looked after - dirty pool, stained walls,dirty corridors, grass is faded and patchy and the rooms are in need of a deep clean - all in all it was okay but looks nothing like the luxury in the photos. Also worth noting that this is on a estate so it takes about 10 -20 mins by bike to get ANYWHERE so not ideal if you want this as a base for exploring uluwatu/ pecatu. This is fine for a few days but just not worth the money and expectations were set high from the photos
Comment from Hotel Management
Nov. 20, 2023 by Guest Relation, Hotel Management
Dear,Thank you for your review of our Hotel following your experience with Legrande Bali Uluwatu. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve our services. It is of course with great concern that we have learnt that your experience did not meet your expectations. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve.
by A traveller
Posted Nov. 12, 2023 on Hotels
Comment from Hotel Management
Nov. 13, 2023 by Guest Relation, Hotel Management
Dear Anonymous,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,
by A traveller
Posted Nov. 8, 2023 on Expedia
Comment from Hotel Management
Nov. 29, 2023 by Guest Relation, Hotel Management
Dear Thomas,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,
by A traveller
Posted Oct. 25, 2023 on Hotels
More than I was expecting beautiful property and great customer service
Comment from Hotel Management
Oct. 26, 2023 by Guest Relation, Hotel Management
Dear Amanda,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,
by A traveller from Miami
Posted Oct. 10, 2023 on Expedia
Comment from Hotel Management
Oct. 31, 2023 by Guest Relation, Hotel Management
Dear Daniela,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,
by A traveller from Miami
Posted Oct. 4, 2023 on Expedia
Very nice hotel, big rooms, delicious breakfast, pool, bar, staff. Everything you need in Uluwatu but not in a crowns place. Minutes away from many beaches.
Comment from Hotel Management
Oct. 5, 2023 by Guest Relation, Hotel Management
Dear Daniela,Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights.Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest.We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Kind regards,
by A traveller
Posted Sep. 23, 2023 on Expedia
Comment from Hotel Management
Oct. 13, 2023 by Guest Relation, Hotel Management
Dear Michael,Thank you for your review of our Hotel following your experience with Legrande Bali Uluwatu. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve our services. It is of course with great concern that we have learnt that your experience did not meet your expectations. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve.Warm regards,
