Ratings based on 696 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 13, 2024 on Expedia
Comment from Hotel Management
Mar. 14, 2024 by Guest Relation Management, Hotel Management
Hi Jacob,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A traveller
Posted Mar. 12, 2024 on Expedia
We had a comfortable stay.
Comment from Hotel Management
Mar. 13, 2024 by Guest Relation Management, Hotel Management
Hi Rosemary,Thank you for sharing your positive feedback with us! We're delighted to hear that you had a comfortable stay at our hotel. Our team works hard to ensure that our guests have a pleasant experience, and it's rewarding to know that we met your expectations. We appreciate you choosing to stay at Comfort Suites in Pell City, and we look forward to the opportunity to welcome you back for another comfortable stay in the future.
by A traveller
Posted Mar. 4, 2024 on Expedia
Liked the room. It was comfortable and cleN
Comment from Hotel Management
Mar. 5, 2024 by Guest Relation Management, Hotel Management
Hi Paula,We're thrilled to hear that you enjoyed your room and found it comfortable and clean. Providing a comfortable and clean environment is our top priority, and we're delighted that we met your expectations in this regard. Thank you for choosing Comfort Suites Pell City, and we look forward to welcoming you back for another stay in the future!
by A traveller
Posted Feb. 26, 2024 on Expedia
Friendly staff. Nice breakfast options
Comment from Hotel Management
Feb. 26, 2024 by Guest Relation Management, Hotel Management
Hi Kayla,We're thrilled to hear that you enjoyed your experience at Comfort Suites in Pell City, particularly the friendliness of our staff and the nice breakfast options. Our team strives to provide excellent service and create a welcoming atmosphere for our guests, so it's rewarding to know that we met your expectations. We also take pride in offering a variety of breakfast options to cater to different preferences, and we're delighted that you found them enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
by A traveller
Posted Feb. 25, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Guest Relation Management, Hotel Management
Hi James,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A traveller
Posted Feb. 7, 2024 on Expedia
Short walk to Walmart. I was disappointed that I couldn’t have a bath because management refused to give me a plug for the tub.
Comment from Hotel Management
Feb. 7, 2024 by Guest Relation Management, Hotel Management
Hi David,Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient for accessing nearby amenities. We'll be sure to address the issue you raised with our management team to ensure that similar situations are handled more effectively in the future. Thank you for choosing Comfort Suites Pell City, and we hope to have the pleasure of welcoming you back soon.
by A traveller
Posted Feb. 6, 2024 on Expedia
Comment from Hotel Management
Feb. 8, 2024 by Guest Relation Management, Hotel Management
Hi Jaila,Thank you for taking the time to rate your stay at Comfort Suites Pell City. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.
by A traveller
Work trip in Pell City
Posted Jan. 27, 2024 on HotelsI was traveling for my job. The hotel price was reasonable. There were a lot of restaurants and a Walmart within a mile of the hotel. The hotel was very quiet and clean. I would stay there again.
Comment from Hotel Management
Jan. 27, 2024 by Manager, Hotel Management
Hello Sharniece,Thank you for choosing our hotel during your business trip. We're delighted to hear that you found our prices reasonable and enjoyed the convenient location with nearby restaurants and Walmart. It's great to know you appreciated the peace and cleanliness of our property. We look forward to welcoming you back in the future.
by A traveller
Posted Jan. 27, 2024 on Expedia
Clean
Comment from Hotel Management
Jan. 27, 2024 by Manager, Hotel Management
Hello larry,Thank you for sharing your feedback with us. It's great to hear that you found our hotel to be clean. We strive to maintain a high level of cleanliness throughout the property to ensure our guests have a comfortable stay. We appreciate your kind words and hope to welcome you back again in the future.
by A traveller from Plano
Posted Jan. 18, 2024 on Expedia
Good location
Comment from Hotel Management
Jan. 19, 2024 by Guest Relation Management, Hotel Management
Hi Hyungsang,Thank you for acknowledging our hotel's location! We're delighted to hear that you found it to be convenient and suitable for your needs. Providing a prime location is a key aspect of our commitment to ensuring a positive experience for our guests. We hope to have the pleasure of welcoming you back for another stay.
