Ratings based on 74 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Avoid this place at all costs sun standard
Posted Feb. 7, 2024 on HotelsArrived between check in hours no meet & greet as described
The room had one glass NO cutlery or basic facilities inc plates etc yet a microwave provided
Whole place was shabby, run down nothing like the photos on the site
Avoid it and spend a little more money elsewhere to enjoy a relaxing,comfortable time!!!
Comment from Hotel Management
Feb. 8, 2024 by Lana, Hotel Management
Dear Peter,Your reservation was for three nights with us, I am sorry that you did not have a comfortable stay at our establishment. I would like to address your concerns.Our hours of operation are from 9-5 pm. Should guests need to check- in outside of those hours, they would let us know in advance and we would make arrangement for a self check in. In every unit we provide a mini fridge and a microwave for the convienient of our guests. Plates, cutleries, glasswares are not provided in the rooms unless it is a unit with a kitchen, which we have available 9 units with kitchen.If you needed cutlery, dishes ect, could have ask us for them through email, phone call, Whatsapp. We would have happily provided them to you from our stock room.Our units with kitchen are price a little more than our Deluxe unit and would have afforded all the ammenities you were looking for but unfortunately you reserved a budget room.We wish you had voiced your concerns while you were with us, we could have assisted and made your stay with us more comfortable.Lana
by A traveller
Posted Jan. 21, 2024 on Expedia
Great time good place will be coming back
Comment from Hotel Management
Feb. 4, 2024 by lana, Hotel Management
Thank you for leaving a review.
by A traveller
Lovely Guest House in convenient location
Posted Jan. 16, 2024 on HotelsWe stayed during the low season with not many other guests and as such, had many interactions with the property owner (all great). We had two requests and all solved quickly to our satisfaction. Property convenient to waterfront and downtown. Did not use the pool, but looked lovely.
Comment from Hotel Management
Feb. 4, 2024 by lana, Hotel Management
Thank you for leaving a review.
by A traveller from Stroudsburg
Posted Dec. 4, 2023 on Expedia
Beautiful location and the rooms were great! Wonderful staff and very helpful.
by A traveller
Posted Oct. 17, 2023 on Expedia
The room was spacious and had a lovely balcony. I also appreciated the small fridge and microwave. The room is in need of updating, and the house as a whole smelled damp. But the location was convenient and it was quiet.
by A traveller
Posted Sep. 7, 2023 on Expedia
This was a last minute booking as our flight got cancelled due to the hurricane, it was pleasant enough, didn’t realize not all rooms had a kitchenette and I brought some groceries. They were kind enough to find me a toaster and the room did have a microwave and fridge. The pool was closed all the time we were there due to the hurricane. Nice big room with a balcony, and a short walk down the hill to hamilton. No elevator so be warned if you have lots of luggage.
by A traveller
Posted Aug. 21, 2023 on Expedia
I really enjoyed my stay here the property is very convenient and walkable to front street. I would definitely stay here again
by A traveller
Posted Aug. 9, 2023 on Expedia
by A traveller
Posted Jul. 26, 2023 on Expedia
Lana…The owner was very nice and really helpful, she couldn't do enough for us. The guesthouse was a 5-6 minute walk into Hamilton to shops and restaurants. The room had a small kitchen also.
Lana moved us as the stairs were abit much for my spouse, he had surgery previously.
by A traveller
Very pleased with stay
Posted May 1, 2023 on HotelsThe Guest House is within walking distance of the Waterfront offices on Pitts Bay Road. The room was clean, with everything you need. Good location. Communication with the manager was very good.
Comment from Hotel Management
May 4, 2023 by Lana, Hotel Management
Thanks for staying with us Duane. Hope to see you in the near future.
