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The Queens Hotel

3.0 star property
Enjoy free breakfast at this 3-star Penzance hotel

Choose dates to view prices

Photo gallery for The Queens Hotel

Twin Room, Sea View
Twin Room, Sea View
Breakfast, lunch, dinner served; British cuisine
Breakfast, lunch, dinner served; British cuisine
Free daily full breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar

Explore the area

View in a map
The Promenade, Penzance, England, TR18 4HG
  • Place, Penzance Beach
    ‪2 min walk‬
  • Place, Union Hotel
    ‪5 min walk‬
  • Place, Penzance Ferry Terminal
    ‪8 min walk‬
  • Airport, Penzance (PZE-Penzance Heliport)
    ‪4 min drive‬

Room options

View all photos for Single Room, Sea View

Single Room, Sea View

Single Room, Sea View

9.6 out of 10
Exceptional
(8 reviews)
  • 19 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View

Twin Room, Sea View

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room, Bathtub, Sea View

Desk, iron/ironing board, rollaway beds, free WiFi

Double Room, Bathtub, Sea View

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Single Room, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

Desk, iron/ironing board, rollaway beds, free WiFi

Single Room

8.4 out of 10
Very good
(9 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Standard Double Room, Bathtub

8.0 out of 10
Very good
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Bathtub

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Twin Room, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

About the area

Penzance

Seaside stay .Steps from the hotel, you'll find Penzance Promenade and Grand Casino Amusements. Penzance Beach and Penlee House Gallery and Museum are also within half a mile (1 km).

What's nearby

  • Penzance Beach - 2 min walk - 0.2 km
  • Union Hotel - 5 min walk - 0.4 km
  • Egyptian House - 6 min walk - 0.6 km
  • The Exchange - 6 min walk - 0.6 km
  • Penzance Ferry Terminal - 8 min walk - 0.7 km

Getting around

  • Penzance (PZC-Penzance Train Station) - 13 min walk
  • Newquay (NQY-Newquay Cornwall) - 63 min drive

Restaurants

  • ‪The Dock Inn - ‬8 min walk
  • ‪Jubilee Pool Café - ‬5 min walk
  • ‪Taj Mahal - ‬3 min walk
  • ‪Wren And Raven - ‬8 min walk
  • ‪The Globe - ‬8 min walk

About this property

The Queens Hotel

Enjoy free breakfast at this 3-star Penzance hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly The Queens Hotel also features multilingual staff, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Penzance hotel.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Built in 1862
  • Full breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Queens Hotel offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Penzance hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 22 and January 29.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 75.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

The Queens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 253 out of 662 reviews
Rating 8 - Good. 248 out of 662 reviews
Rating 6 - Okay. 112 out of 662 reviews
Rating 4 - Poor. 40 out of 662 reviews
Rating 2 - Terrible. 9 out of 662 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Martyn

Travelled with group
Liked: Staff & service, amenities
Excellent friendly staff . Hotel a bit ‘tired’ in places but no hesitation in recommending it to others and will definitely return
Stayed 3 nights in Oct 2025

8/10 Good

John

Stayed 2 nights in Oct 2025

4/10 Poor

Carole

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a beautiful hotel right on the promenade with sea views. There are some great things about this hotel, and there are some things that they certainly could do better. The staff are amazing and extremely helpful and very friendly. The breakfast was good. The dining room is nice, food was good and has great sea views. The bar/pub was nice. The staff are very friendly and helpful, but it could certainly use a lot more seating. They’ve got a lot of upholstered chairs, but they certainly could get a lot more seating if they change the type of seating that they have. Now for the bad; the rooms are very old and need updating. Even just some paint where everything’s chipped and redo the grout in the bathtub/shower where all the mildew is would be helpful. The bathtub also needs a shower mat. It was extremely slippery and could be dangerous for people that are older and have balance issues. The bathroom had old linoleum probably from the 1950s and that should be changed out. The bedding leaves a lot to be desired. The pillows were flat. The bed was very soft and saggy and the duvet insert was more like a flat pillow, which is very strange. I’ve never seen anything like it. Most duvets are either feather or some alternative, but to have a flat thick piece of foam inside is very weird. The sheets were also too small for the bed and would not stay tucked in and the mattress pad wouldn’t stay on. I know these are little things, but these little things make the stay much more com
Double seafront room
Cream tea in the dining room
A view from the dining room.
Stayed 3 nights in Sep 2025

8/10 Good

Aparna

Liked: Cleanliness, staff & service
Everything was great except there was no hot water in the shower. I did mention to the staff but not much was done.
Stayed 2 nights in Oct 2025

8/10 Good

Hazel Joy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic location facing the sea, so breakfast at sunrise was spectacular. An easy walk to local amenities. Lovely big room with (unexpectedly) a sea view. Soft white bath towels and comfortable bed. Very pretty reception area and staircase. Very nice breakfast options. Bedroom carpet was quite stained (it looked like tea).
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no further comment
Stayed 5 nights in Sep 2025

10/10 Excellent

Sally

Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort

Sea view room.

Enjoyed my stay and will be going again. It's good to have the restaurant operating again for evening meals so you can relax after a day out and eat in comfort.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff friendly Views lovely, food great
Stayed 5 nights in Aug 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid place that reflects the grandeur of a past era. ' A grand old lady' in , what must be, the very best location in Penzance. Just across the road is the extra wide prom and the sea. Amazing panoramic views. The staff are delightful andextremely helpful. We're happy to stay again when in the area.
Stayed 1 night in Sep 2025

4/10 Poor

Andrew

Upgrades need to be done if you really want a more convenient environment like redecorate floors and more overhaul.
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

6/10 Okay

Ravi, London

Travelled with partner
Disliked: Cleanliness
The hotel has a good location within walking distance from the station, which is very convenient. However, I found the rooms to be quite basic, and the breakfast options were limited. My room also only had a view of the back of some flats, which was a little disappointing
Stayed 2 nights in Aug 2025

10/10 Excellent

FAWZIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and views of the sea in Penzance had a restful nights sleep was given a quiet room and the breakfast was very good lots of Vegan choices. Wonderful stay will definitely highly recommend to friends and family. Thank you.
Stayed 1 night in Sep 2025

4/10 Poor

Donna

Travelled with partner
Disliked: Amenities, property conditions & facilities
Bathroom black mould, cold tap wobbled. Floor was patched up and broken dirty, towel rail rusty. Bed sheets not even tucked in. Breakfast basic staff spot wiped table so we had crumbs and sticky marks, waitress put fingers in cups. One waitress has a polo shirt that looked as if not been washed for a while no aprons. Tea was tepid ran out of brown bed. Exceptional over priced. Would not return
Stayed 2 nights in Aug 2025

10/10 Excellent

Marrion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Queens Hotel is unassuming from the outside - but once inside you're stepping back in time....it is spacious and charming with lots of amazing history and culture captured in the wonderful pieces on display that take you back,there is even a piano in the lobby. At one point on entry to the narrow lift, I thought I was in the movie 'the Shining' lol but that's just my sense of humour. There are super tall ceilings in the rooms with large windows. I had a great sense of freedom allowing me to completely relax. The room temprature was perfect no matter the weater outside. The Bathromm was spacious with hot water at any time of day and a sense of the super natural with a flikering light letting me know someone 'was' there - but remember I was in the Shining movie mode ;-) My seaview was breath taking the coastal view of Newly and Penrith held me captive for days. The food is delicious breakfast choices in abaundace if i had to gripe about anything it would be limited options of non alcohlic drink but really it didnt matter a nice to have but not the end of the world. The staff are warm professional good hardworking people who seem to be multi-tasking in their roles but friendly too. I was treated well what more can I say except - highly recommended and book a seaview otherwise there is no point!
Stayed 4 nights in Aug 2025

6/10 Okay

Anne marie

Travelled with partner
The building and facilities are quite shabby. Lots of mold in the bathroom. Terrible food . The saving grace of this little hotel is is staff. World class service and friendliness . True Cornish hospitality. Would I stay again? I think I would.
Stayed 1 night in Aug 2025

8/10 Good

Mrs Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See my comments about sense of a 1930s Grand seaside hotel which covers most aspects of my stay.
Stayed 2 nights in Aug 2025

2/10 Terrible

ROBERT

Travelled with family
Disliked: Staff & service
This is clearly a low budget operation with one exception…the high room rates. Poor quality at superior cost!
Stayed 2 nights in Aug 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and convenient
Stayed 3 nights in Aug 2025

6/10 Okay

Robert

Liked: Cleanliness
Hotel was a bit tired and dated. Room comfortable and clean. With great sea view. Breakfast ok but poor range of choices in buffet. Overall, pricey at £220 for a double room with sea view.
Stayed 1 night in Aug 2025

6/10 Okay

Richard

Disliked: Property conditions & facilities

Queens Penzance

Ordered room with bath, only a poor shower! Carpet stained wardrobe door stuck. Mentioned to reception and they said sometimes they have to move rooms around. Would tell maintenance man re door. Staff very nice but generally room needed updating. As was most expensive of three hotels booked in SW would not return.
stained carpet and table
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
We had four rooms 2 had sea views and were very large. The other 2 were smaller but more modern. The staff were extremely helpfull
Stayed 2 nights in Jul 2025

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful. Food was excellent. Need to change the menu a bit more for variety. The room and beds were very comfortable.
Stayed 4 nights in Aug 2025

8/10 Good

Monica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Not for everyone, but a timeless treasure

This old hotel is delightful in its historical ambiance. The staff was wonderful. However, the whole place needs paint, carpet and a thorough cleaning. My room had dirt clumps on the carpet and pieces of plastic (as would come on a straw.) The whole wing smelled musty and dank. If you can handle the creepy, dirty carpets and dust, it’s an experience.
Stayed 1 night in Jul 2025