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The Queens Hotel

3.0 star property
3-star hotel near St. Michael's Mount

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Photo gallery for The Queens Hotel

Twin Room, Sea View | View from room
Free daily full breakfast
Twin Room, Sea View
Breakfast, lunch, dinner served; British cuisine
Breakfast, lunch, dinner served; British cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

View in a map
The Promenade, Penzance, England, TR18 4HG
  • Place, Penzance Beach
    ‪2 min walk‬
  • Place, Union Hotel
    ‪5 min walk‬
  • Place, Penzance Ferry Terminal
    ‪8 min walk‬
  • Airport, Penzance (PZE-Penzance Heliport)
    ‪4 min drive‬

Room options

View all photos for Single Room, Sea View

Single Room, Sea View

Single Room, Sea View

9.6 out of 10
Exceptional
(8 reviews)
  • 19 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View

Twin Room, Sea View

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room, Bathtub, Sea View

Desk, iron/ironing board, rollaway beds, free WiFi

Double Room, Bathtub, Sea View

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Single Room, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

Desk, iron/ironing board, rollaway beds, free WiFi

Single Room

8.4 out of 10
Very good
(9 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Standard Double Room, Bathtub

8.0 out of 10
Very good
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Bathtub

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Twin Room, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

About the area

Penzance

Seaside stay .Steps from the hotel, you'll find Penzance Promenade and Penzance Beach. Penlee House Gallery and Museum and Morrab Library are also within half a mile (1 km).

What's nearby

  • Penzance Beach - 2 min walk - 0.2 km
  • Union Hotel - 5 min walk - 0.4 km
  • Penzance Ferry Terminal - 8 min walk - 0.7 km
  • Mousehole Beach - 10 min drive - 4.9 km
  • Minack Theatre - 17 min drive - 16.8 km

Getting around

  • Penzance (PZC-Penzance Train Station) - 13 min walk
  • Newquay (NQY-Newquay Cornwall) - 63 min drive

Restaurants

  • ‪Jubilee Pool Café - ‬5 min walk
  • ‪The Dock Inn - ‬8 min walk
  • ‪45 Queen Street - ‬6 min walk
  • ‪Roos On The Prom - ‬3 min walk
  • ‪The Dolphin Tavern - ‬7 min walk

About this property

The Queens Hotel

3-star hotel near St. Michael's Mount
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly The Queens Hotel also features multilingual staff, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Penzance hotel.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Built in 1862
  • Full breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Queens Hotel offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Penzance hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 22 and January 29.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 75.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

The Queens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 250 out of 657 reviews
Rating 8 - Good. 247 out of 657 reviews
Rating 6 - Okay. 111 out of 657 reviews
Rating 4 - Poor. 40 out of 657 reviews
Rating 2 - Terrible. 9 out of 657 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Liked: Cleanliness
Hotel was a bit tired and dated. Room comfortable and clean. With great sea view. Breakfast ok but poor range of choices in buffet. Overall, pricey at £220 for a double room with sea view.
Stayed 1 night in Aug 2025

6/10 Okay

Richard

Disliked: Property conditions & facilities

Queens Penzance

Ordered room with bath, only a poor shower! Carpet stained wardrobe door stuck. Mentioned to reception and they said sometimes they have to move rooms around. Would tell maintenance man re door. Staff very nice but generally room needed updating. As was most expensive of three hotels booked in SW would not return.
stained carpet and table
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
We had four rooms 2 had sea views and were very large. The other 2 were smaller but more modern. The staff were extremely helpfull
Stayed 2 nights in Jul 2025

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful. Food was excellent. Need to change the menu a bit more for variety. The room and beds were very comfortable.
Stayed 4 nights in Aug 2025

8/10 Good

Monica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Not for everyone, but a timeless treasure

This old hotel is delightful in its historical ambiance. The staff was wonderful. However, the whole place needs paint, carpet and a thorough cleaning. My room had dirt clumps on the carpet and pieces of plastic (as would come on a straw.) The whole wing smelled musty and dank. If you can handle the creepy, dirty carpets and dust, it’s an experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended perfect place!

Mark and Karen are fantastic hosts. The rooms are very clean and comfortable, with lots of extras provided. The breakfast foods prepared by Karen are delicious!
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Stayed 2 nights in Jul 2025

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ala carte breakfast. Located beside the beach and walkable from train station. Only thing was the shower faucet water jet is weak
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Very handy for Penlee Park Theatre. Staff very friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bill

Stayed 1 night in Jul 2025

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jeff, Tempe

Liked: Cleanliness
Disliked: Property conditions & facilities
The property was at the end of the city it seemed, so the walk from the train station was a bit much with luggage. The room was fine. Updated bathroom/shower were nice. The biggest issue was the fact there wasn't an outlet by the bed. I had to get on my knees to recharge my phone because the only two outlets i could find were just above the baseboards behind the dresser. Staff were very friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

scott

Stayed 2 nights in Jul 2025

8/10 Good

N

Liked: Cleanliness
The hotel itself is good especially the breakfast and dinner menu. The area outside doesn't have much but sea.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PZ Lit Fest Stay

A bed for the night for attendance at Penzance Lit Fest on two consec. days. The only thing I would say: an earlier check-in time - say 15:00 rather than 16:00 hrs - would have been helpful. eg Prem Inns are 15:00 but then again Queens had a better rate.
Stayed 1 night in Jul 2025

8/10 Good

Lesley

The communal areas were fine with good virews of the prom but some parts of the hotel were really rundown …which was where our stay was. The way the room was advertised I was expecting a sea view but unfortunately we had a lovely view of the car park and fire escape…right on the top floor ..room was also quite small.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful building.

A very well kept hotel with very helpful and friendly staff.
Stayed 2 nights in Jun 2025

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
It’s a little tired in places , but it’s good value for money fantastic staff very helpful excellent parking and don’t charge very unique…!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Bedroom looked out onto a side street but there was still a good view of the sea from there. Bed was comfortable - very hot though - although I did stay during a very hot week! Bedroom was clean & tidy and included an ensuite bath and shower. Unsure how to turn on light attached to the wall by the telly (could not find mains or light switch) and one of the bedside lamps was not working. This were my only issues though. Staff were really friendly, kind & professional. They agreed to look after my luggage prior to check-in - really appreciated this as was traveling by public transport and it can be hard lugging it around everywhere. They even topped up my water bottle before I left. Had Eggs Florentine for breakfast which was cooked to perfection and was delicious! There were a range of hot breakfasts available along with cereals, toast, fruit salad, teas, coffee, fruit juice, etc.
Stayed 1 night in Jun 2025

8/10 Good

Diana

Stayed 2 nights in Jun 2025

6/10 Okay

Sandra

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Chair lift access from car park. Often left so could not use no notification of alternative access. And door bell to call for help broken for 2 days staff unaware
Stayed 2 nights in Jun 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V enjoyable stay. Had booked the Abbey Sands to find when we arrived there it was closed,, with a note on the door to go to the Grand. It wasn’t clearly stated in messages that we had been moved there. The lobby and bistro area of the hotel were attractive & food in the Bistro tasty & promptly served. Had breakfast there one morning & had it served to our table. Much better than in the breakfast room which was self service. The room was nice overlooking the car park. Enjoyed a swim in the pool ( old fashioned ) No Sauna or jacuzzi.
Stayed 1 night in Jun 2025

4/10 Poor

Jonathan

Business traveller
Disliked: Property conditions & facilities, room comfort
No AC. Shower was a dribble. Bed uncomfortable. Big crack up the bathroom wall. Breakfast mediocre at best.
Stayed 1 night in Jun 2025