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The Peoria Hotel, SureStay Collection by Best Western

2.5 star property
Hotel near Northwoods Mall in Peoria

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Photo gallery for The Peoria Hotel, SureStay Collection by Best Western

Indoor pool
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2701 W Lake Ave, Peoria, IL, 61615
  • Place, Northwoods Mall
    ‪6 min walk‬
  • Place, Shoppes at Grand Prairie
    ‪5 min drive‬
  • Place, Peoria Civic Center
    ‪7 min drive‬
  • Airport, Peoria, IL (PIA-Greater Peoria Regional)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About the area

Peoria

Northwest Peoria stay.With a stay at this Northwest Peoria hotel, you'll be within half a mile (1 km) of Northwoods Mall and 6 miles (10 km) of Bradley University. OSF Saint Francis Medical Center and Shoppes at Grand Prairie are also within 6 miles (10 km).

What's nearby

  • Northwoods Mall - 6 min walk - 0.6 km
  • Bradley University - 3 min drive - 4.5 km
  • Shoppes at Grand Prairie - 5 min drive - 9.4 km
  • OSF Saint Francis Medical Center - 6 min drive - 7.7 km
  • Peoria Civic Center - 7 min drive - 9.0 km

Getting around

  • Peoria, IL (PIA-Greater Peoria Regional) - 12 min drive

Restaurants

  • ‪Circle K - ‬18 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Portillo's - ‬7 min walk
  • ‪Starbucks - ‬2 min drive

About this property

The Peoria Hotel, SureStay Collection by Best Western

Hotel near Northwoods Mall in Peoria
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1306 square feet (121 square meters) and includes conference space. The business-friendly The Peoria Hotel, SureStay Collection by Best Western also features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Peoria hotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1306 sq ft of conference space
  • 121 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
The Peoria Hotel, SureStay Collection by Best Western offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Peoria Hotel, SureStay Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 316 out of 784 reviews
Rating 8 - Good. 222 out of 784 reviews
Rating 6 - Okay. 119 out of 784 reviews
Rating 4 - Poor. 73 out of 784 reviews
Rating 2 - Terrible. 54 out of 784 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Nathan

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

Brittany

Liked: Room comfort
The hotel could use some updates in the rooms but the staff was super friendly. The only reason we would not stay again is because we stayed one night and they charged our card 3 times and put our bank account into negative.
Stayed 1 night in Oct 2025

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived to check in on 10/8/2025 I was greeted by the Front Desk Agent who was not very nice! First she said my reservation was cancelled she blamed Expedia for cancelling my reservation. Then she changed her story and said a staff cancelled my reservation. So I had to pay out of pocket for the room. Which was not a very nice room. The room was not cleaned at all and the desk agent gave me this room on purpose.
Stayed 1 night in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Ernest

Stayed 4 nights in Jul 2025

6/10 Okay

Jill

Stayed 1 night in Sep 2025

10/10 Excellent

Dylan

Stayed 1 night in Sep 2025

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Doug

Disliked: Cleanliness, property conditions & facilities
Carpet in room was dirty and overall hotel is very outdated.
Stayed 2 nights in Sep 2025

8/10 Good

Vincent, Franklin park

Stayed 1 night in Aug 2025

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Ok visit… was expecting better.

Fabulous check in! Room carpeting was pretty badly stained in several spots. Not enough pillows on bed. ‘Hot’ breakfast was pre-made sandwiches.
Stayed 1 night in Sep 2025

6/10 Okay

Maji, Chicago

It’s great if you are looking for a two star hotel. For a three star hotel it has a motel type feel. Clean and ok. Staff were friendly.
Stayed 1 night in Sep 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wife says she got flea bites there
Stayed 1 night in Sep 2025

6/10 Okay

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fine. Staff was nice. Breakfast was good.We had a room for 5 people. I wish there were extra blankets & pillow for the person sleeping on the couch. Some of the bedding had stains which probablyhars to avoid being white, but they were clean.The tissue box was already half emtpy and no extra available. The A/C was very loud. Can see some spots on the carpet that were damaged but didn't bother us.
Stayed 1 night in Sep 2025

6/10 Okay

Bryon

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Okay

Front desk was great and friendly. The room could have been clean a lot better.
Sheet had dried blood on them.
Stayed 1 night in Sep 2025

8/10 Good

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was easy to get to. Staff friendly and helpful. Lobby clean. Accommodations were clean but older. Beds could be upgraded. Floor tile in bathroom broken/uneven. Couch in Suite area older and needed replaced. Lights on the building next door flashed on and off all night! Windows should be tinted so you can't see that light at night. We felt like we were in an old disco. On and off, on and off all night.
Stayed 2 nights in Sep 2025

10/10 Excellent

heide

Liked: Cleanliness, amenities
It was very clean abd very well maintained. The front desk people were very helpful and friendly. The morning breakfast was tasty and offered a great variety of choices. Our stay was very comfortable. The price for the room was reasonable, especially for a suite!
Stayed 1 night in Sep 2025

6/10 Okay

Kyle

Stayed 1 night in Aug 2025

2/10 Terrible

Dulcinea

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The check-in clerk was very nice. The bed was clean but the sofa and floor was not clean. Pool was not in service and breakfast was breakfast sandwiches (pre-packaged). I will not stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Patrick

Liked: Amenities, property conditions & facilities
The staff were very good! They were very helpful and personable and professional! Melanie, is a good example of the very good personnel working there!
Stayed 8 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Dr. David

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2025