Note fondée sur 578 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2022 sur Expedia
Mal propre, incapable d'acheter ou d'avoir une bouteille d'eau...
Commentaires de Gestion de l’hôtel
14 oct. 2022 par k, Gestion de l’hôtel
¡Lamentamos que te haya decepcionado! Somos conscientes de la importancia de una habitación limpia, especialmente cuando viaja. El agua embotellada no es parte de nuestros servicios, sin embargo, ofrecemos una fuente de agua que está equipada con una estación especial de recarga de botellas de agua y se filtra para su disfrute. Le aseguramos que sus comentarios se comparten con nuestro departamento de limpieza, y están trabajando en la improvisación para que su próxima visita sea una mejor experiencia. Gracias por su aporte.Sinceramente,El personal de Americas Best Value Inn and SuitesWe are sorry that you were disappointed! We do realize the importance of a clean room, especially when you’re travelling. Bottled water is not part of our amenities, however, we offer a water fountain that is equipped with a special water bottle refill station and is filtered for your enjoyment. We assure you that your feedback is shared with our housekeeping department, and they are working on improvising to make your next visit a better experience. Thank you for your input.Sincerely, The Staff at Americas Best Value Inn and Suites
par un voyageur
Novysar
Publié le 8 janv. 2018 sur HotelsPas de bouchons dans le bain et lavabo
par un voyageur
Publié le 4 juin 2024
I do not recommend staying here. We didn’t even stay it was so nasty. Sheets were stained. Mold in the shower. Nothing like the pictures. And after complaining and not staying they would not refund our money.
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2024 par The Staff at Americas Best Value Inn & Suites, Gestion de l’hôtel
We are glad to know that you had a great time at Americas Best Value Inn and Suites. Please refer us to your friends and family for their next destination. Thank you for your feedback. We’d love to host you the next time you visitus. Until next time...Regards,
par un voyageur
Publié le 25 févr. 2024 sur Expedia
My kids love that
Commentaires de Gestion de l’hôtel
15 mars 2024 par The Staff at Americas Best Value Inn & Suites, Gestion de l’hôtel
Your heartfelt comments are truly appreciated. It's wonderful to hear that you and your children always choose to stay with us during your visits to Phenix City. Our location and staff are indeed some of the aspects we are most proud of. We look forward to hosting you again and making your next visit just as enjoyable.Best regards,
par un voyageur
Publié le 24 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2024 par The Staff at Americas Best Value Inn & Suites, Gestion de l’hôtel
We’re sorry to hear that your experience with us was less than satisfactory. We understand that you have choices when it comes to booking a hotel, and we regret to have lost your confidence in us. Please know that we’re taking your feedback seriously and will use it to improve our performance moving forward. We hope that you’ll give us another opportunity to provide you with the service that you deserve. Thank you for your understanding.
par un voyageur
Publié le 22 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2024 par The Staff at Americas Best Value Inn & Suites, Gestion de l’hôtel
We were happy to host you at our hotel recently! Thank you for reaching out to us with your precious feedback. We are pleased to learn that you liked the rooms and had a pleasant experience overall. We strive incredibly hard here to make every customer’s experience enjoyable. We are looking forward to having you back the next time you are in the area.
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 févr. 2024 par The Staff at Americas Best Value Inn & Suites, Gestion de l’hôtel
Maniseta, Thank you so much for leaving a 5-star review! We are thrilled to hear that you loved everything. Our team is always committed to offering the best services, and your positive feedback propels us to strive continuously for excellence. We look forward to welcoming you back for another splendid experience in the future. Warm Regards,
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Avg hotel. Missing towels and pillow cases. Very noisy.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par ABVI STAFF, Gestion de l’hôtel
Thank you for your review. We regret that your experience did not meet your expectations. Your feedbacks will help us improve our services.We hope that your stay in Americas Best Value Inn and Suites was otherwise amazing. Regards,The Staff at Americas Best Value Inn and Suites
par un voyageur
Publié le 10 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 févr. 2024 par The Staff at Americas Best Value Inn & Suites, Gestion de l’hôtel
Hello. We’ve checked our records and have not found any guests that have stayed here by your name. Perhaps you may have mistaken us for another hotel. We’d love to host you the next time you visit Phenix City, AL.
