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Holiday Inn Express Philadelphia NE - Bensalem by IHG

2.5 star property
Hotel near Philadelphia Mills in Bensalem

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Photo gallery for Holiday Inn Express Philadelphia NE - Bensalem by IHG

Restaurant
Free daily buffet breakfast
Exterior
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View in a map
1329 Bristol Pike, Bensalem, PA, 19020
  • Place, Philadelphia Mills
    ‪2 min drive‬
  • Place, Neshaminy State Park
    ‪4 min drive‬
  • Place, Parx Casino and Racetrack
    ‪8 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Access Tub)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications, Access Tub)

8.6 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premium Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Room amenity

Standard Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(32 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Bensalem

In suburbs.Within 6 miles (10 km) of this hotel, you'll find Philadelphia Mills and Neshaminy State Park. Parx Casino and Racetrack is within 6 miles (10 km) and Sesame Place is within 12 miles (20 km).

What's nearby

  • Philadelphia Mills - 2 min drive - 1.8 km
  • Neshaminy State Park - 4 min drive - 4.9 km
  • Parx Casino and Racetrack - 8 min drive - 6.9 km
  • Sesame Place - 17 min drive - 21.6 km
  • Liberty Bell Center - 19 min drive - 24.8 km

Getting around

  • Philadelphia Torresdale Station - 5 min drive
  • Philadelphia Intl. Airport (PHL) - 37 min drive

Restaurants

  • ‪Wawa - ‬8 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪The Beer Store Philadelphia - ‬2 min drive
  • ‪Dunkin' - ‬1 min walk

About this property

Holiday Inn Express Philadelphia NE - Bensalem by IHG

Hotel near Philadelphia Mills in Bensalem
Holiday Inn Express Philadelphia NE - Bensalem by IHG offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 576 square feet (54 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Holiday Inn Express Philadelphia NE - Bensalem by IHG. Self parking is free.

This Bensalem hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 576 sq ft of conference space
  • 54 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Holiday Inn Express Philadelphia NE - Bensalem by IHG offers 141 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include hydromassage showerheads, complimentary toiletries, and hair dryers.

This Bensalem hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open June 10 and close September 05.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Philadelphia Hotel Bensalem NE
Holiday Inn Express Philadelphia NE Bensalem
Holiday Inn Express Philadelphia NE Bensalem Hotel
Hampton Inn Philadelphia Northeast / Bensalem Hotel Bensalem
Holiday Inn Express Philadelphia NE Bensalem Hotel
Holiday Inn Express Philadelphia NE Bensalem
Hotel Holiday Inn Express Philadelphia NE - Bensalem Bensalem
Bensalem Holiday Inn Express Philadelphia NE - Bensalem Hotel
Hotel Holiday Inn Express Philadelphia NE - Bensalem
Holiday Inn Express Philadelphia NE - Bensalem Bensalem
Holiday Inn Express Philadelphia Hotel
Holiday Inn Express Philadelphia
Holiday Express Philadelphia
Holiday Inn Express Philadelphia NE Bensalem

Holiday Inn Express Philadelphia NE - Bensalem by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 476 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

6/10 Okay

KATE, ROCKLAND

Travelled with family, Travelled with family and small children
Breakfast was good, the pool did not regulate rules so it was not a great experience there. The room was moderately clean. The elevator was not the best, so we ended up taking the stairs the rest of the time.
Stayed 1 night in Jul 2025

10/10 Excellent

Mashanay

Stayed 1 night in Jun 2025

6/10 Okay

Phillip

Travelled with family
Liked: Staff & service
Overall ok
Stayed 2 nights in Jun 2025

8/10 Good

Jude

Stayed 3 nights in Nov 2023

4/10 Poor

Parviz

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Room we stayed was supposed to be non-smoking, but smell of smoke was everywhere. Staff at reception at check-in wasn't friendly at all, basic questions we asked were responded with raised eye-browse and repeating the same thing back to us over. For the price charged for one night stay they could really do a better job keeping rooms smoke-free and also perhaps teaching their reception basics in customer greeting and interaction.
Stayed 1 night in Jun 2025

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guests were up late and very loudd in the hallway!
Stayed 1 night in Jun 2025

10/10 Excellent

Nizar

Liked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Rida

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Remi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than not being able to turn off the lights in room it was ok, thankfully there were extra towels to cover the lights that I could not turn off
Stayed 1 night in Jun 2025

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Cristi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely to. Friendly check in & great location
Stayed 1 night in Jun 2025

10/10 Excellent

Terone

Stayed 1 night in Jun 2025

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Erin

Travelled with family
Disliked: Property conditions & facilities

Not Great

The front desk staff weren’t very friendly. Complained about their boss in front of guests. One elevator was broken and the one working was scary. The door would open when moving. The hallway to our room smelled like pot both days.
Stayed 1 night in Jun 2025

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness
Hotel is centrally located between Philadelphia and Sesame Place. Room was large enough for two adults and a toddler. AC worked and kept the room cold after a hot day. Staff was very friendly, regardless of the time of day we interacted with them. Biggest complaints: - The bed was the most uncomfortable hotel bed I have ever slept in. The mattress bowed in the middle, I was left with a sore back after my two night stay. It was obvious the mattress hadn't been flipped or replaced in a long time. - One of the two elevators was out of order, and the one that was working was not confidence inspiring. We opted to take the stairs during our stay. Our room was showing its age (cracked paint, fan controls for sitting area were handwritten in Sharpie) but served its purpose.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel ever!!!! Thank u
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicholas

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in May 2025

6/10 Okay

Estephanie

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Good-Convenient location. We went to our assigned room with our luggages where a maintenance person met us by the door saying it's no good. No apologies received, assigned to another room wherein light in the living room is not working and the lamp flickering, noise can be heard from the outside.
Stayed 2 nights in May 2025

6/10 Okay

Regina

Travelled with family
Liked: Staff & service, room comfort
Beds were comfortable. Bathroom /linens were clean except floor grout which needs a deep clean. Fridge was functional. A/c was quite noisy.
Stayed 1 night in May 2025

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent check in/out service. Breakfast included. So clean rooms.
Stayed 2 nights in May 2025

10/10 Excellent

Dustin

Stayed 5 nights in Apr 2025

10/10 Excellent

Byongdo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Good service. Very friendly.
Stayed 2 nights in May 2025