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Sheraton Philadelphia University City Hotel

3.5 star property
3.5-star hotel near University of Pennsylvania

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Photo gallery for Sheraton Philadelphia University City Hotel

Breakfast, lunch and dinner served
Suite, 1 King Bed with Sofa bed
Exterior
Lobby
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
3549 Chestnut St., Philadelphia, PA, 19104
  • Place, University of Pennsylvania
    ‪1 min walk‬
  • Place, Drexel University
    ‪2 min walk‬
  • Place, Children's Hospital of Philadelphia
    ‪11 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪22 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(89 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

8.2 out of 10
Very good
(47 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Double Bed

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Philadelphia

Heart of Philadelphia.At this West Philadelphia hotel, you'll be within a 5-minute walk of University of Pennsylvania and Drexel University. Also, Children's Hospital of Philadelphia is within half a mile (1 km) and Philadelphia Zoo is within 2 miles (3 km).

What's nearby

  • University of Pennsylvania - 1 min walk - 0.1 km
  • Drexel University - 2 min walk - 0.2 km
  • Franklin Field - 6 min walk - 0.6 km
  • Children's Hospital of Philadelphia - 11 min walk - 1.0 km
  • Philadelphia Zoo - 5 min drive - 1.8 km

Getting around

  • 36th St Portal Tram Stop - 1 min walk
  • Philadelphia University City Station - 13 min walk
  • Philadelphia Intl. Airport (PHL) - 20 min drive

Restaurants

  • ‪Wawa - ‬1 min walk
  • ‪Haraz Coffee House - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪New Deck Tavern - ‬4 min walk
  • ‪Dunkin' - ‬3 min walk

About this property

Sheraton Philadelphia University City Hotel

3.5-star hotel near University of Pennsylvania
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi and wired Internet. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Philadelphia University City Hotel. Parking is available for a fee.

This 3.5-star Philadelphia hotel is smoke free.

  • 1 building
  • 332 guestrooms or units
  • 20 levels
  • Meeting rooms
  • Built in 1974
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton Philadelphia University City Hotel offers 332 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 5 2024 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Guestrooms
  • Meeting facilities
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 808699

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Philadelphia University City
Philadelphia University City Hotel
Philadelphia University City Sheraton
Sheraton Hotel Philadelphia University City
Sheraton Philadelphia University City
Sheraton Philadelphia University City Hotel
Philadelphia Sheraton
Sheraton Philadelphia University City Resort
Sheraton Philadelphia University City Hotel Hotel
Sheraton Philadelphia University City Hotel Philadelphia
Sheraton Philadelphia University City Hotel Hotel Philadelphia

Sheraton Philadelphia University City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1008 reviews
Rating 8 - Good. 250 out of 1008 reviews
Rating 6 - Okay. 87 out of 1008 reviews
Rating 4 - Poor. 60 out of 1008 reviews
Rating 2 - Terrible. 64 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Annenberg music facility.
Stayed 1 night in Apr 2026

10/10 Excellent

Ashraf

Stayed 3 nights in Jan 2026

2/10 Terrible

Qian

Stayed 3 nights in Jan 2026

8/10 Good

Joan F.

Business traveller
Liked: Cleanliness, staff & service, amenities
Very nice hotel. Bed was very comfortable bed. Hotel was under renovation and had difficulty getting into and out of the room due to the door being stuck everytime I used it.
Stayed 1 night in Jan 2026

10/10 Excellent

Jagat

Stayed 1 night in Jan 2026

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, enjoyed our stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Staci

Stayed 1 night in Jan 2026

2/10 Terrible

SHERI

Travelled with family
Liked: Cleanliness
Construction was going on, tv didn't work and I didn't have to get up early the next day because my surgery wasn't until 12 noon and smoke detector alarms started going off around 7:30/8:00a.m we had to jump up to leave the building-keep in mind we had to take stairs & were on 15th floor & Im having heart surgery thst a.m. -then warning was cancelled.......we go back & get in bed and the smoke alarm kept going off & on all a.m. - it was awful. So NOT peaceful before my heart procedure. And.....charged us $90.00 for parking which we were told would be free. DEFINITELY NOT GOING BACK OR RECOMMENDING this Hotel to anyone I know! So disappointing!!!!
Stayed 2 nights in Jan 2026

2/10 Terrible

Marissa

Stayed 4 nights in Dec 2025

8/10 Good

Daniele

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Nadirrah

Stayed 1 night in Jan 2026

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for about 2 hours Enroute to NYC and the staff was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities
The customer service was excellent!
Stayed 7 nights in Dec 2025

8/10 Good

maha

Stayed 4 nights in Dec 2025

10/10 Excellent

Kathryn R

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great! Everything was clean and there are lots of neat amenities like a nightlight in the bathroom and a magnifier mirror by the bathroom sink. Staff were great and we were given complimentary access to the guest lounge on the 20th floor, which provided soft drinks in the evening and a hot breakfast in the morning.
Stayed 1 night in Dec 2025

8/10 Good

Tara

Very nice staff.
Stayed 1 night in Dec 2025

6/10 Okay

Ingrid

Business traveller
Liked: Cleanliness
Construction onsite- very noisy
Stayed 3 nights in Dec 2025

10/10 Excellent

Shari

Stayed 1 night in Dec 2025

10/10 Excellent

Alyson

Stayed 1 night in Dec 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, great view, friend,y stay, epic location
Stayed 1 night in Dec 2025

6/10 Okay

AMALIE

Liked: Cleanliness
Room and staff were wonderful but I didn’t know the hotel was under construction inside and out. I had trouble sleeping because they were working during the night right out my window.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities
Room was very clean and the staff were all very pleasant helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and wonderful staff.
Stayed 4 nights in Nov 2025

6/10 Okay

Anthony

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
You booked me in a hotel that was under construction below the 15th floor. I had no idea until we got there. Construction was heard at night. It was not a great experience to say the least
Stayed 2 nights in Nov 2025

10/10 Excellent

Katina

Stayed 4 nights in Nov 2025