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Sonder by Marriott Bonvoy The Heid Apartments Loft District

3.5 star property
3.5-star aparthotel near Pennsylvania Convention Center

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Photo gallery for Sonder by Marriott Bonvoy The Heid Apartments Loft District

1 bedroom, individually furnished, iron/ironing board
Property amenity
1 bedroom, individually furnished, iron/ironing board
View from property
Full-size fridge, microwave, oven, coffee/tea maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Outdoor space
  • Dryer
  • Washer
  • Air conditioning
  • Kitchen

Explore the area

Map
325 North 13th Street, Philadelphia, PA, 19107
  • Pennsylvania Convention Center
    ‪6 min walk‬
  • Reading Terminal Market
    ‪8 min walk‬
  • Rittenhouse Square
    ‪17 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪16 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (View)

42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom (View)

  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (View)

42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom (View)

  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom

  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, individually furnished, iron/ironing board

Studio, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, TV

Apartment, 2 Bedrooms

  • 1 bathroom
  • Sleeps 6
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, TV

Apartment, 2 Bedrooms

  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, TV

Superior Apartment, 2 Bedrooms

  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Apartment, 1 Bedroom

42-inch flat-screen TV with digital channels, TV

Superior Apartment, 1 Bedroom

  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed (View)

Full-size fridge, microwave, oven, coffee/tea maker

Studio, 1 Queen Bed (View)

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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View from property

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4.3 out of 5, Excellent, 933 reviews
The price is CA $326
CA $379 total
includes taxes & fees
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About the area

Philadelphia

Center City stay.Within a 10-minute walk of this Center City aparthotel, you'll find Pennsylvania Convention Center and Reading Terminal Market. Liberty Bell Center and Rittenhouse Square are also within 2 miles (3 km).
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What's nearby

  • Pennsylvania Convention Center - 6 min walk - 0.6 km
  • Reading Terminal Market - 8 min walk - 0.7 km
  • Liberty Bell Center - 17 min walk - 1.5 km
  • Rittenhouse Square - 17 min walk - 1.5 km
  • Philadelphia Museum of Art - 2 min drive - 2.2 km

Getting around

  • Philadelphia, PA (ZFV-30th Street Rail Station) - 4 min drive
  • Race Vine Station - 4 min walk
  • Philadelphia Intl. Airport (PHL) - 19 min drive

Restaurants

  • ‪Dim Sum Garden - ‬8 min walk
  • ‪A La Mousse - ‬8 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Elixr Coffee Roasters - ‬3 min walk
  • ‪Bread Top House - ‬7 min walk

About this property

Sonder by Marriott Bonvoy The Heid Apartments Loft District

3.5-star aparthotel near Pennsylvania Convention Center
Sonder by Marriott Bonvoy The Heid Apartments Loft District offers its guests a fitness center, a rooftop terrace, and concierge services. Public spaces have free WiFi.

This 3.5-star Philadelphia aparthotel is smoke free.

  • 96 guestrooms or units
  • 8 levels
  • Built in 2020
  • Terrace on the roof
  • Front desk (limited hours)
  • Concierge
  • Elevator
  • No smoking on site
Sonder by Marriott Bonvoy The Heid Apartments Loft District offers 96 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Languages

Catalan, English, French, Spanish

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  • Kitchen
  • Washer
  • Dryer
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4.4 out of 5, Excellent, 1,633 reviews
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator (36 inch wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 8 floors
  • 96 units
  • Built in 2020
  • Housekeeping (on request)
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 913735

Sonder by Marriott Bonvoy The Heid Apartments Loft District Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 328 out of 530 reviews
Rating 8 - Good. 100 out of 530 reviews
Rating 6 - Okay. 40 out of 530 reviews
Rating 4 - Poor. 30 out of 530 reviews
Rating 2 - Terrible. 32 out of 530 reviews

9.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Vialcary

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Customer Service Fail

Room wasn't immediately available .. then 7 AM on the 19th someone on my floor was blasting music . I couldn't find staff on premises to complain then I used the chat function on the app but since it was after 8 they blew me off and said that since it was after 8 AM there was nothing they could do about it. Awful service
Stayed 1 night in Mar 2025

10/10 Excellent

Tarryn, Philadelphia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked my stay, it looked exactly as shown.my only problem is the lack of parking, r if there is parking it's existence was not advertised. The viewer from the rooftop deck was comfy, and awesome
Stayed 4 nights in Mar 2025

10/10 Excellent

Wandrous c

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay here. We had a great visit. We came for the volleyball tournament at the convention center. We checked in on the app and had no problem getting in the room. The room was clean and had everything we needed to prep meals so we had healthier options other than those provided at the convention center. There is a nice lounge area on the rooftop.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yolanda, Dallas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Came to Philly for spring break and stayed at The Sonder from Saturday to Saturday. Place was great and clean and good accommodations. Heating system did not do a great job keeping the entire place warm but there were planty of covers to make us comfortable. Great location to downtown and walkable to many areas and places to eat. We will be back!
Stayed 7 nights in Mar 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, excellent location, gym and rooftop lounge were extra bonuses!
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and everything is close walking distance to downtown am also good food spots in the area
Stayed 1 night in Mar 2025

10/10 Excellent

Alicia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really nice apartment.
Stayed 1 night in Mar 2025

10/10 Excellent

Cress

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, room comfort

Very nice hotel!

Awesome hotel!! We had a blast! Felt like home even though we were only here for one night. Very cool rooftop deck area as well!
Stayed 1 night in Mar 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, room comfort
Great apartment layout. Good location. 2 blocks from metro and walking distance to City Hall and other downtown destinations.
Stayed 2 nights in Mar 2025

8/10 Good

Isaac

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brian, Haworth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A well maintained building, friendly and helpful staff, and outstanding rooftop common area with views of the Philly skyline. Our room had a separate bedroom, fully stocked modern kitchen, and well designed bathroom. We were on the 7th floor so there was very little street noise. Close to the convention center and city center. Cheap daily parking in a lot down the street, as well as plenty of free street parking a few blocks away. Overall,. an excellent value for the money.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean and quiet. Spacious rooms. Would come back to this location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Corie

Liked: Cleanliness, property conditions & facilities
Beautiful and affordable. Loved the rooftop. Also high-end appliances and shampoo/conditioner/body wash. Place to store luggage if you arrive early. And rooftop available to hang after checkout if you have a later flight. Front desk person nice and helpful. Close to Trader Joe’s and Jefferson Station.
Stayed 4 nights in Mar 2025

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent !!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Viola

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place but….we wondered why they gave earplugs…Im not sure if the partying was from residents living there or other travelers. We figured out quickly why they gave those earplugs. Also the staff were not very friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tessa

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Very cool location and good proximity to everything
Stayed 2 nights in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, room comfort
This was our second stay in a Sonder and it really delivered. Really appreciated the home like feel. We needed an extra comforter at one point and it was delivered pretty quickly. It was great to also restock on the essentials at our own pace.
Stayed 4 nights in Feb 2025

8/10 Good

Nogaye

Travelled with group
Liked: Cleanliness

Nice property. Bed small

We reserved a room with a queen bed but received a full bed. We made it work, but we were a little disappointed. Other than that, the property is clean and quiet.
Stayed 2 nights in Feb 2025

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was great overall. Only complaint was it was noisy from other neighbors.
Stayed 3 nights in Feb 2025

10/10 Excellent

Viola

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025