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The Queen Hotel Queen Village, Sonder by Marriott Bonvoy

3.5 star property
3.5-star hotel near Rittenhouse Square

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Photo gallery for The Queen Hotel Queen Village, Sonder by Marriott Bonvoy

Lounge
Lounge
Individually decorated, individually furnished, free cribs/infant beds
Individually decorated, individually furnished, free cribs/infant beds
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Outdoor space
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
628 South 5th Street, Philadelphia, PA, 19147
  • Place, Liberty Bell Center
    ‪14 min walk‬
  • Place, Rittenhouse Square
    ‪3 min drive‬
  • Place, Pennsylvania Convention Center
    ‪4 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Individually decorated, individually furnished, free cribs/infant beds

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Individually decorated, individually furnished, free cribs/infant beds

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Flat-screen TV

Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Philadelphia

South Philadelphia stay.Within a 15-minute walk of this South Philadelphia hotel, you'll find Independence Hall and Liberty Bell Center. Rittenhouse Square and Reading Terminal Market are also within 2 miles (3 km).

What's nearby

  • Independence Hall - 12 min walk - 1.1 km
  • Liberty Bell Center - 14 min walk - 1.2 km
  • Rittenhouse Square - 3 min drive - 2.2 km
  • Reading Terminal Market - 3 min drive - 1.8 km
  • Pennsylvania Convention Center - 4 min drive - 2.5 km

Getting around

  • Philadelphia University City Station - 5 min drive
  • 5th St. Station - 13 min walk
  • Philadelphia Intl. Airport (PHL) - 22 min drive

Restaurants

  • ‪Tattooed Mom - ‬2 min walk
  • ‪Ishkabibble's II - ‬2 min walk
  • ‪South Street Souvlaki - ‬2 min walk
  • ‪Fat Tuesday - ‬2 min walk
  • ‪Emmy Squared - ‬1 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The Queen Hotel Queen Village, Sonder by Marriott Bonvoy

3.5-star hotel near Rittenhouse Square
As a guest of The Queen Hotel Queen Village, Sonder by Marriott Bonvoy, you'll find a rooftop terrace, concierge services, and an elevator. Public spaces have free WiFi.

This 3.5-star Philadelphia hotel is smoke free.

  • 30 guestrooms or units
  • Built in 2019
  • Terrace on the roof
  • Concierge
  • Elevator
  • No smoking on site
The Queen Hotel Queen Village, Sonder by Marriott Bonvoy offers 30 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is offered on request and change of towels can be requested. Cribs/infant beds (complimentary) are also available.

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 911542

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Reviews

The Queen Hotel Queen Village, Sonder by Marriott Bonvoy Reviews

8.4

Very good

9.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 322 out of 548 reviews
Rating 8 - Good. 115 out of 548 reviews
Rating 6 - Okay. 40 out of 548 reviews
Rating 4 - Poor. 26 out of 548 reviews
Rating 2 - Terrible. 45 out of 548 reviews

Reviews

2/10 Terrible

Sarah, GRAND JUNCTION

The access code won’t work. I cannot get in the room.
Stayed 1 night in Jul 2025

4/10 Poor

Ryan

Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was skeptical about a hotel with no on-site desk for check-in, but the whole system worked and we got to our room without problems. Lucky we read the email that came several days before check in so that we could register with the Sonder App. The survey questions here are disingenuous expecting me to rate staff and service. What's up with that??
Stayed 1 night in Jun 2025

6/10 Okay

Alastair, Colchester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Designed to be self managed hotel room, facilities are good, as is location. Quite noisy and no safe.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with group
Self check-in was seamless and the room is spacious and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Clean, tidy, efficient. 3/5 for staff/service as it’s an unstaffed hotel (!) as advertised. Would happily return, lively neighbourhood, plenty of nearby options.
Stayed 6 nights in Jun 2025

8/10 Good

Maria Elena

Hotel itself was very nice, clean and had everything we needed except staff, lol. That was a little different but after a couple of questions to the housekeeping everything was good! We really enjoyed the little cafe downstairs for afternoon drinks and late dessert! Friendly bartender, didn’t catch her name! Also the bed and pillow were very comfortable and loved the bathroom and shower. Found it a little pricey but overall we had a great experience!
Stayed 1 night in Jun 2025

2/10 Terrible

Samantha

Travelled with partner
Disliked: Staff & service, amenities
There is no parking for this property and everything around it is 2 hour parking only. The remote doesn’t work for the tv and there is no front desk to even get simple batteries.
Stayed 1 night in Jun 2025

4/10 Poor

Todd

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Attempted Gouging at Check-In But otherwise Grwat

Check-in was horrible. The hotel requires payment of additional fees for a check-in time earlier than 4:00 PM. There are no staff onsite! It just felt like gouging. The hotel itself is clean, modern and located in a really fun neighborhood.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and super safe! Little balcony, pizza and bar on lobby floor and the roof! Walking distance of great coffee and food. Luggage storage was nice since I had some wait time. Central to alot of things, easy Curb (taxi) Ride. Shops all along the next block. Large walk in shower. Great bang for the buck!
Stayed 2 nights in Jun 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice overall
Stayed 1 night in Jun 2025

4/10 Poor

Kristie

Liked: Cleanliness
Disliked: Amenities
Front door didn’t lock during the entire stay. They only do bar soap not body wash which I don’t like. People were screaming on my floor at 11pm on a Thursday, but since you can only complain via chat it seemed pointless
Stayed 2 nights in Jun 2025

2/10 Terrible

Kristie

Disliked: Cleanliness
This is an unstaffed property and the main entrance is not secure. Alerted property via their text and they said they fixed it yet I was still able to just pull it open. They referred to it an inconvenience but as a woman staying alone this is a security issue. Really disappointed and will not be staying at their properties again. Would advise women staying alone not to stay here .
Stayed 2 nights in Apr 2025

10/10 Excellent

RHYS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verification and receiving entry codes - seamless. Entry to property - easy. Location - excellent; close to EVERYTHING. Quiet, friendly neighbourhood - buzzing with high quality eateries, bars, coffee shops. Would definitely, definitely stay here again. Thank you!
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Stayed 1 night in May 2025

4/10 Poor

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
- There is no staff. No one to talk to about any issues. No front desk. - There are zero amenities. - You have a 7-digit code you have to type in every couple steps (front door, staircase, elevator, room) which is EXTREMELY tedious. - You can use the app as a key but this only worked occassionally. It would sometime flag other locks instead of the one you were holding your phone against. - Price is not great for these factors. It should be way cheaper. - Paid for early check-in and received approval but for different times.(the email said 3pm, the app said 2pm). We arrived and dropped off our bags, and went for a walk to explore. In the meantime the app reset to 4pm check-in and locked us out of our room. Since there was no one to talk to, we tried to chat on the app, which was unhelpful and they gave us a new code which also did not work. Ultimately, we were locked out of our room with our bags inside until 4pm when the code magically worked.
Stayed 2 nights in May 2025

10/10 Excellent

Layal

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is clean, comfortable, well stocked with anything you need. It has a nice restaurant in the same building and the area is safe. Great concept no staff. I needed a new coffee machine in the room it was replaced in the same day. The only thing missing is stirring sticks for the coffee😊 I really enjoyed my stay in this hotel!
Stayed 4 nights in May 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the industrial feel. The in-room coffee maker didn't work as we hoped, the grounds spilled into our cups and all over the counter. So many excellent coffee shops nearby so we didn't go without. Walkable area with loads of independent shops worth your time.
Stayed 5 nights in May 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

It was nice one thing the battery to the tv remote need to be replaced
Stayed 1 night in May 2025

4/10 Poor

Salvatore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It took me over 2 hours to check in. My reservation was messed up.Really really bad experience!! Although the hotel was able to resolve my reservation issue. As far as cleanliness and other amenities that was good. I would like to say that maybe I would give a second chance but not sure if I want to do that horrible check in process again!!!!
Stayed 1 night in May 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place for dirty towels

Stay was fine but since there is no daily housekeeping or a place to put dirty towels during a lengthy stay this was a inconvenience
Stayed 4 nights in May 2025

8/10 Good

Blissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025