Note fondée sur 882 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 mars 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
18 mars 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you, Annastayesa, for your feedback and your 5-star review!
par un voyageur
Publié le 16 mars 2024 sur Expedia
Me and my friends came up to Pennsylvania to go to Pennhurst and decided to stay overnight at this casino hotel.
The property is huge and a bit overwhelming at first, but there was plenty of staff around and they were willing to answer questions.
Room was clean. Can’t wait to stay here again. We had a blast!
Commentaires de Gestion de l’hôtel
18 mars 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you, Aaron, for your feedback and your 5-star review! We're thrilled to hear that you enjoyed your recent stay, and we hope to welcome you back again for another amazing stay!
par un voyageur
Publié le 16 mars 2024 sur Expedia
Great staff and assistance. Super clean and comfy beds
Commentaires de Gestion de l’hôtel
18 mars 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you, Delila, for your feedback and your 5-star review! We hope to welcome you back soon!
par un voyageur
Publié le 10 mars 2024 sur Expedia
I attended an event at this hotel, unrelated to the casino. The main issue I had was the lack of good food options in the hotel, particularly for breakfast. Most of their restaurants are really spots in a fast food court that do not open early. Vegetarian options are almost nonexistent and the food from "the tavern" was bad. The rooms were clean and spacious but the corridors had a weird smell.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you for taking the time to leave us a rating. We work very hard to make every experience memorable and exceptional, and we're disappointed to see we didn't achieve that during your visit. Please contact us directly through our official property website so we can help.
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more "perfect ten" guest service very soon.
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more "perfect ten" guest service very soon.
par un voyageur
Publié le 7 mars 2024 sur Expedia
The room and bathroom were not that clean. And the water pressure in the shower was awful
Commentaires de Gestion de l’hôtel
8 mars 2024 par Guest Relations Manager, Gestion de l’hôtel
Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more "perfect ten" guest service very soon.
par un voyageur
Nice place to get out of the rain
Publié le 4 mars 2024 sur HotelsCommentaires de Gestion de l’hôtel
4 mars 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you for your feedback and your review, William!
par un voyageur
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you for your 5-star review, Crystal!
