Ratings based on 922 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Overall good but not great as expected
Posted Mar. 19, 2024 on HotelsIt's a Sheraton...I kind of expected more. The restaurant had good food but the atmosphere was mediocre ... the pool was very nice and nicely maintained... linens need to be inventoried...staff was very pleasant... didn't know the rules at breakfast so missed it altogether...loved the location of the hotel! Basically, just the restaurant was a major disappointment...
Comment from Hotel Management
May 7, 2024 by gm, Hotel Management
Thank you for your feedback.
by A traveller
Spring Training favorite!
Posted Mar. 18, 2024 on HotelsHotel was close to Sloan Park. Parking was challenging and front desk was not very warm and inviting. Would stay here again during spring training.
Comment from Hotel Management
May 7, 2024 by gm, Hotel Management
Thank you for you feedback Leroy, we hope to see you again during spring training
by A traveller
Posted Mar. 17, 2024 on Hotels
Comment from Hotel Management
May 7, 2024 by gm, Hotel Management
Thank you for your feedback
by A traveller
Posted Mar. 15, 2024 on Expedia
by A traveller
Great for Spring Training Games
Posted Mar. 14, 2024 on HotelsRight across the parking lot to Sloan Park. Great hotel for spring training games. So convenient. Quiet rooms and comfy beds.
Comment from Hotel Management
May 7, 2024 by gm, Hotel Management
Thank you Jamie we appreciate your photos and feedback.
by A traveller
Posted Mar. 13, 2024 on Expedia
Close to the ball park. Hotel seemed old and rundown. Rooms very dark, not enough light. Carpet was ripped and worn. Generally not appealing for the amount we paid.
by A traveller
Posted Mar. 4, 2024 on Expedia
Comment from Hotel Management
Mar. 12, 2024 by sg, Hotel Management
Jared, Thank you for your feedback.
by A traveller
Posted Mar. 4, 2024 on Expedia
Comment from Hotel Management
Mar. 12, 2024 by sg, Hotel Management
Thank you for your feedback Carolyn. We are happy to see you enjoyed your stay
by A traveller
Posted Mar. 3, 2024 on Expedia
I stayed at the hotel about 4-5 years ago and it was in much better condition. Our room had a burned out light in the bathroom that made the room very dark, the soap dispenser fell off the wall while we were there and the shower floor had been repaired with what appeared to be the wrong sealant and was a different color than the grout. In the room, the chairs were very worn. That said, the housekeeping staff was excellent and very helpful. The bed was very comfy. The male desk clerk who checked us in gave us incorrect information re dining times, options, but the bar staff was great. All in all, you can't beat the convenience of walking to Sloan Park .
by A traveller
Posted Feb. 29, 2024
The location was the best part, but the hotel needs to be updated. We had to change rooms twice because the air conditioning was not working. The staff was very nice about moving us, but repacking and moving two times in 4 days was a hassle.
Comment from Hotel Management
Mar. 12, 2024 by sg, Hotel Management
Thank you Julie, we have shared your feedback with the leadership and on behalf of the staff and leadership we apologize for the issues you had during your stay.
