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Novotel Phu Quoc Resort

Property class: 5 and above
Upscale beachfront resort connected to a shopping center with 2 outdoor pools

Choose dates to view prices

Photo gallery for Novotel Phu Quoc Resort

2 bars/lounges, lobby lounge
Creator video
Miscellaneous
Land view from property
Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Sonasea Villas and Resort, Group 5, Duong Bao Area, Duong To, Phu Quoc, An Giang, 92500
  • Place, Sonasea Phu Quoc Night Market
    ‪2 min walk‬
  • Place, Sonasea Beach
    ‪3 min walk‬
  • Place, Waterfront Beach Square
    ‪5 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Twin Beds

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Bungalow, 1 King Bed

Deluxe Bungalow, 1 King Bed

Deluxe Bungalow, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, Ocean View

Superior Double Room, 1 Double Bed, Ocean View

Superior Double Room, 1 Double Bed, Ocean View

9.6 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

10.0 out of 10
Exceptional
(5 reviews)
  • Beach view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Bungalow, 1 King Bed, Private Pool

Deluxe Bungalow, 1 King Bed, Private Pool

Deluxe Bungalow, 1 King Bed, Private Pool

  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds, Ocean View

Superior Twin Room, 2 Single Beds, Ocean View

Superior Twin Room, 2 Twin Beds, Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Superior Room, 1 Double Bed, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 1 Double Bed, Pool View

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 2 Twin Beds, Pool View

  • Sleeps 4
  • 2 Twin Beds

About the area

Phu Quoc

Beachfront retreat .Within a 10-minute walk of the resort, you'll find Sonasea Phu Quoc Night Market and Sonasea Beach. Waterfront Beach Square and Suoi Tranh Waterfall are also within 3 miles (5 km).
View more Resorts in Phu QuocOpens in a new window

What's nearby

  • Sonasea Phu Quoc Night Market - 2 min walk - 0.2 km
  • Sonasea Beach - 3 min walk - 0.3 km
  • Waterfront Beach Square - 5 min drive - 1.9 km
  • Phu Quoc Night Market - 24 min drive - 12.5 km
  • Sao Beach - 28 min drive - 13.7 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 12 min drive

Restaurants

  • ‪Sailing Club - ‬6 min drive
  • ‪Mad Cow Wine & Grill - ‬4 min drive
  • ‪Cafe Espresso - ‬11 min drive
  • ‪Rice Market - ‬6 min drive
  • ‪Salt 'N' Pepper - ‬4 min drive

About this property

Novotel Phu Quoc Resort

Upscale beachfront resort connected to a shopping center with 2 outdoor pools
Some rates at Novotel Phu Quoc Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Novotel Phu Quoc Resort offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this resort measures 5059 square feet (470 square meters) and includes conference space. A children's pool, spa services, and a library are also featured at the luxury Novotel Phu Quoc Resort. A roundtrip airport shuttle is free at scheduled times. Limited free parking is available on a first-come, first-served basis.

This 5-star Phu Quoc resort is smoke free.

  • 366 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 5059 sq ft of conference space
  • 470 sq m of conference space
  • Built in 2016
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
Novotel Phu Quoc Resort offers 366 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Outdoor pool, pool umbrellas, sun loungers
Best Western Premier Sonasea Phu Quoc
Phu Quoc
  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
4.3 out of 5, Excellent, 412 reviews
The price is CA $107
CA $121 total
includes taxes & fees
May 6 - May 7
Best Western Premier Sonasea Phu Quoc

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 8:30 AM to 6:00 PM at scheduled times
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: VND 450,000 for adults and VND 250,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Playground
  • Tennis lessons
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Phu Quoc Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1200000 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 450000 for adults and VND 250000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Phu Quoc Resort
Novotel Phu Quoc
Novotel Phu Quoc Resort Phu Quoc Island, Vietnam
Novotel Resort
Novotel Phu Quoc Resort Hotel Phu Quoc Island
Novotel Phu Quoc Resort (opening February 2016)
Novotel Phu Quoc Resort (opening January 2016)
Vietnam
Novotel Phu Quoc Resort Resort
Novotel Phu Quoc Resort Phu Quoc
Novotel Phu Quoc Resort Resort Phu Quoc
Novotel Phu Quoc Resort Hotel Phu Quoc Island

Frequently asked questions

How close is Novotel Phu Quoc Resort to the airport?

Novotel Phu Quoc Resort is 4.9 mi (12-min drive) away from the Phu Quoc (PQC-Phu Quoc Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Phu Quoc Resort?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Novotel Phu Quoc Resort on May 6, 2026 start from CA $164, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Phu Quoc Resort have an airport shuttle?

Novotel Phu Quoc Resort offers a free airport shuttle, available from 8:30 AM to 6:00 PM at scheduled times.

How close is Novotel Phu Quoc Resort to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Novotel Phu Quoc Resort offer free breakfast?

Free breakfast isn’t provided at Novotel Phu Quoc Resort, but buffet breakfast is offered for a fee of VND 450000 for adults and VND 250000 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Novotel Phu Quoc Resort?

No, there is no casino at this resort.

What time is check-in at Novotel Phu Quoc Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Novotel Phu Quoc Resort?

This resort offers free self parking.

Does Novotel Phu Quoc Resort have a pool?

Novotel Phu Quoc Resort features 2 outdoor pools and a children's pool.

Does Novotel Phu Quoc Resort have a restaurant?

Novotel Phu Quoc Resort is home to Food Exchange, which features international cuisine.

Does Novotel Phu Quoc Resort have a spa?

This resort has a spa, which features mani/pedis, massages, and body treatments.

How close is Novotel Phu Quoc Resort to downtown Phu Quoc?

Novotel Phu Quoc Resort is 0.7 mi away from Duong To.

Novotel Phu Quoc Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 422 out of 771 reviews
Rating 8 - Good. 226 out of 771 reviews
Rating 6 - Okay. 80 out of 771 reviews
Rating 4 - Poor. 22 out of 771 reviews
Rating 2 - Terrible. 21 out of 771 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Chi Wai Anthony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
staffs are not courteous enough to help. sometimes they just walk away when they cannot understand our requests in English
Stayed 4 nights in Jan 2026

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service
Room And pool
Stayed 2 nights in Jan 2026

8/10 Good

Santina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great position and a nice hotel with good amenities.
Stayed 10 nights in Jan 2026

10/10 Excellent

Suraj

Stayed 4 nights in Jan 2026

10/10 Excellent

Savinder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel featuring an impressive pool and beautiful beach.
Stayed 4 nights in Dec 2025

10/10 Excellent

Quyen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staffs were super friendly and helpful. We enjoyed our vacation and will definitely come back.
Stayed 4 nights in Dec 2025

10/10 Excellent

Loc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Jean-Philippe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping was very well done, hotel grounds is beautiful and well maintained. Breakfast buffet had plenty of delicious options.
Stayed 12 nights in Dec 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Hein FO especially gave a lot of good assistance and suggestions.
Stayed 1 night in Dec 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place back into the beach, night market and dinning just out side the resort. Will come back if to Novotel the sad this is Phu Quốc is over rated it nothing special.
Stayed 1 night in Dec 2025

8/10 Good

Fenil, Singapore

Stayed 5 nights in Dec 2025

4/10 Poor

Thuy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I am giving two stars for service, but this resort was by far the worst experience I had during my entire trip to Vietnam. I had to call Expedia for help in the middle of the night due to ongoing issues. Novotel Resort feels more like a roadside motel than a 4- or 5-star hotel. The amenities are outdated and poorly maintained. My room was moldy and filled with mosquitoes, which made the stay extremely uncomfortable. As a bilingual guest, it was frustrating to stand there listening to foreign guests complain while staff simply ignored them because they could not accommodate basic requests, such as providing enough towels. The most annoying issue was the internet connection—you would be lucky if it worked for more than one minute at a time. Novotel Hotel & Resort seriously needs to upgrade its facilities. Otherwise, it should reconsider its name and star rating.
Stayed 2 nights in Dec 2025

4/10 Poor

Banu

Liked: Cleanliness
Disliked: Amenities
The aircon is not enough the fan doesn’t work, it was always humid in the room. no ammenities provided without calling for service. There is a light in the garden directed directly to the bathroom window and it’s always bright in the night. This is one of the worst experiences in Novotel I had after staying in so many places and countries and also being a member of IHG hotels
Stayed 3 nights in Dec 2025

6/10 Okay

JADE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is not very clean, there are mold in the ceiling of the bathroom. We booked 2 rooms. My son's bathroom shower is not working. Took a while for the technician to fix. But glad it is fixed.
Stayed 7 nights in Dec 2025

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 5 nights in Dec 2025

4/10 Poor

Y

Stayed 3 nights in Dec 2025

6/10 Okay

alec

Disliked: Cleanliness
Very much style over substance. All pools were freezing cold, not enough sunbeds, beach could be better maintained and utilized like the Sonasea Beach bar which I would prefer. The bar staff and pool bar staff were very friendly and attentive but the reception were surly and almost rude on check in and never friendly when asking them anything, was like a chore. Also at breakfast they cleared my plates 5 times when it was evident it hadn’t been left and I’d just gone to get food, I left my cap and other items but they still cleared and threw away food that was not perfectly fine and tea I’d just made, so was annoying. They upgraded me to a room with a huge bed but for 1 person it was impractical and not required, if their level of English was better it may not be an issue but it was lacking. Overall disappointed by the place
Stayed 10 nights in Nov 2025

6/10 Okay

Suonphatheros

Stayed 3 nights in Nov 2025

10/10 Excellent

SAISY NOELLY

Stayed 5 nights in Nov 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great variety of breakfast options, all very fresh. The staff were also very accommodating and friendly! Great that there were also 2 pools to ensure crowds were minimal. Overall a very pleasant experience, would recommend to family and friends!
Stayed 8 nights in Oct 2025

10/10 Excellent

Kostantinos

Stayed 5 nights in Oct 2025

6/10 Okay

Hue

Stayed 5 nights in Oct 2025

6/10 Okay

Federico

Travelled with family
Disliked: Amenities
We booked a room for 3 people but when we arrived the room had only 2 twin beds. The people at reception were not very helpful.the hotel seemed nice but the options are limited and required transportation to go to other places. The beach was not very well, we found a lot of garbage on the beach and the water was not very clean so we opted to get a car to go to other beaches around the island that were transparent and clean. Unfortunately I would choose this hotel again. On the positive side, the breakfast had a lot of options to choose from.
Stayed 5 nights in Aug 2025

8/10 Good

Laura

Stayed 10 nights in Jul 2025

8/10 Good

Rafi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not quite a 5 star resort.

Doesn't feel like a 5 star hotel. Lacks that luxury feeling.
Stayed 2 nights in Aug 2025