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Novotel Phu Quoc Resort

5.0 star property
Upscale beachfront resort connected to a shopping center with 2 outdoor pools

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Photo gallery for Novotel Phu Quoc Resort

2 outdoor pools, sun loungers
Creator video
Miscellaneous
Reception
2 restaurants, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • All-inclusive
  • Gym

Explore the area

View in a map
Sonasea Villas and Resort, Group 5, Duong Bao Area, Duong To, Phu Quoc, An Giang, 92500
  • Place, Sonasea Phu Quoc Night Market
    ‪2 min walk‬
  • Place, Sonasea Beach
    ‪3 min walk‬
  • Place, Waterfront Beach Square
    ‪5 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • Resort view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • Resort view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Bungalow, 1 King Bed

Deluxe Bungalow, 1 King Bed

Deluxe Bungalow, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, Ocean View

Superior Double Room, 1 Double Bed, Ocean View

Superior Double Room, 1 Double Bed, Ocean View

9.6 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

10.0 out of 10
Exceptional
(5 reviews)
  • 57 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Bungalow, 1 King Bed, Private Pool

Deluxe Bungalow, 1 King Bed, Private Pool

Deluxe Bungalow, 1 King Bed, Private Pool

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds, Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room, 2 Twin Beds, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Superior Room, 1 Double Bed, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 1 Double Bed, Pool View

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 2 Twin Beds, Pool View

  • Sleeps 4
  • 2 Twin Beds

About the area

Phu Quoc

Beachfront retreat .Within a 10-minute walk of the resort, you'll find Sonasea Phu Quoc Night Market and Sonasea Beach. Waterfront Beach Square and Suoi Tranh Waterfall are also within 3 miles (5 km).
View more Resorts in Phu QuocOpens in a new window

What's nearby

  • Sonasea Phu Quoc Night Market - 2 min walk - 0.2 km
  • Sonasea Beach - 3 min walk - 0.3 km
  • Waterfront Beach Square - 5 min drive - 1.9 km
  • Phu Quoc Night Market - 24 min drive - 12.5 km
  • Sao Beach - 28 min drive - 13.7 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 12 min drive

Restaurants

  • ‪Sailing Club - ‬6 min drive
  • ‪Sanset Sanato Beach Club - ‬7 min drive
  • ‪Cafe Espresso - ‬11 min drive
  • ‪okei bistro - ‬4 min walk
  • ‪Rice Market - ‬6 min drive

About this property

Novotel Phu Quoc Resort

Upscale beachfront resort connected to a shopping center with 2 outdoor pools
Some rates at Novotel Phu Quoc Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Novotel Phu Quoc Resort offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this resort measures 5059 square feet (470 square meters) and includes conference space. A children's pool, spa services, and a library are also featured at the luxury Novotel Phu Quoc Resort. A roundtrip airport shuttle is free at scheduled times. Limited free parking is available on a first-come, first-served basis.

This 5-star Phu Quoc resort is smoke free.

  • 366 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 5059 sq ft of conference space
  • 470 sq m of conference space
  • Built in 2016
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
Novotel Phu Quoc Resort offers 366 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Exterior
Best Western Premier Sonasea Phu Quoc
  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
4.3 out of 5, Excellent, 330 reviews
The price is CA $312
CA $354 total
includes taxes & fees
Dec 20 - Dec 21
Best Western Premier Sonasea Phu Quoc

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:30 AM to 9:00 PM at scheduled times
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: VND 408,000 for adults and VND 204,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Playground
  • Tennis lessons
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Phu Quoc Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 900000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 408000 for adults and VND 204000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 900000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Phu Quoc Resort
Novotel Phu Quoc
Novotel Phu Quoc Resort Phu Quoc Island, Vietnam
Novotel Resort
Novotel Phu Quoc Resort Hotel Phu Quoc Island
Novotel Phu Quoc Resort (opening February 2016)
Novotel Phu Quoc Resort (opening January 2016)
Vietnam
Novotel Phu Quoc Resort Resort
Novotel Phu Quoc Resort Phu Quoc
Novotel Phu Quoc Resort Resort Phu Quoc
Novotel Phu Quoc Resort Hotel Phu Quoc Island

Novotel Phu Quoc Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 385 out of 705 reviews
Rating 8 - Good. 214 out of 705 reviews
Rating 6 - Okay. 75 out of 705 reviews
Rating 4 - Poor. 14 out of 705 reviews
Rating 2 - Terrible. 17 out of 705 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Laura

Stayed 10 nights in Jul 2025

8/10 Good

Rafi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not quite a 5 star resort.

Doesn't feel like a 5 star hotel. Lacks that luxury feeling.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

8/10 Good

Kim Anh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice look like Bali everything is good just the WiFi in the hotel room are very bad.
Stayed 2 nights in Jul 2025

2/10 Terrible

hyungsik

Travelled with family
Disliked: Cleanliness
No notice when I book hotel, there was big noise from renovation site, Also they charged 2 times on same service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a fantastic stay here. The staff and service provided a comfortable and enjoyable experience. Accomodation, food and amenities were great quality!
Stayed 3 nights in Jul 2025

8/10 Good

Sasi K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phu Quoc Visit

All went well with the assistance of Ms Trang & all the supporting staff. Food at the restaurant was very good Probably make another visit soon
Stayed 5 nights in Jun 2025

10/10 Excellent

Fayme

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very close to the beach! Beautiful resort with multiple swimming pools and breakfast buffet was very nice, plenty of options to select from.
Stayed 2 nights in Jun 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was beautiful. The beach was dirty and polluted with trash and plastic strewn all over even in the water.
Stayed 4 nights in Jun 2025

8/10 Good

somiya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Kieum Chi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Truong

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Apr 2025

8/10 Good

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice resort that could be nicer. There are several areas around the resort that show stains on the flooring or grounds. In the common hallways there are multiple leaks from the ceiling. My room was very nice and well appointed. The food and beverage were considerably more expensive than other places in Vietnam, so if you are visiting here after travelling elsewhere in Vietnam - be prepared for the jump in prices!
Stayed 3 nights in Apr 2025

10/10 Excellent

desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Chun Wai Connie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jenn Wei

Stayed 4 nights in Mar 2025

6/10 Okay

khoi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good except the foods in the restaurant wasn’t good. we were very disappointed about the foods. foods rating was about 2.5 to 3 star
Stayed 3 nights in Feb 2025

10/10 Excellent

Sotir

Stayed 6 nights in Feb 2025

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Highly recommend
Stayed 3 nights in Jan 2025

6/10 Okay

Richard

Liked: Amenities
It was a great place but the Christmas party lasted too long and the music was too loud. Every room can hear it.
Stayed 5 nights in Dec 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel is definitely a great resort for families. It has a ton of amentities including a weekly activity schedule that has something for everyone. Free bicycles, tennis, kayaking, paddle boarding, etc. Always something to do if you'd prefer to stay on resort grounds. The staff are very friendly and are quick to help. I know it's not common outside the US, but tipping the buggy drivers or room cleaners is always appreciated. Negatives Tourists. The amount of families that do not watch their kids, let them run rampant or the amount of adults that act incredibly entitled is astounding. During my 4 days, I witnessed a grown man sitting in the entrance fountain lounging like it was a pool, a woman take a paddleboard that was reserved for another guest and would not return it even after I told her the rental guidelines, a father letting his child walk along the outside border of the infinity pool on the other side of the glass where the drop was about 4 meters. If you go travel to another country that's not your own, please don't be that kind of tourist.
Stayed 3 nights in Dec 2024

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel endroit

Déjeuner excellent, belle chambre avec vue sur la mer, bien entretenue, personnel attentionné. Le seul inconvénient est la musique techno le dimanche en fin de journée sur le bord de la piscine et la plage qui vient troubler la quiétude au coucher du soleil
Stayed 3 nights in Dec 2024

10/10 Excellent

Gurulugoda Koralagay Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend 6 nights here Nice property with sauna steam room nice private beach best 👌 loved it will be back soon
Stayed 6 nights in Nov 2024