Ratings based on 89 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.6 Service & staff
2.8 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 6, 2023 on Expedia
This was a great place overlooking the water. Lots for children to do (playground, pool). Lunches at the pool were fantastic. The staff very friendly and helpful. Breakfast was included.
by A traveller
Posted Jul. 27, 2023 on Expedia
I am currently inter-railing Europe so I am aware of the type of stay that we had booked. We arrived at 10pm and the staff were very friendly, however the 2 person bungalow was below standard. There was 1 working socket so we could only charge one of our phones at a time, which was inconvenient when travelling. The shower was mouldy, there was no cleaning service during our stay and we were not informed that we would have to pay for access to anything but a bed to sleep in basically. If you are just looking for this it is good, but the cleanliness and noise of other guests was off-putting. For a “4-star resort” it does not meet the rating advertised.
by A traveller
Posted Jun. 11, 2019 on Expedia
by A traveller from Kent, UK
Posted May 22, 2018 on Expedia
Fairly basic facilities but helpful and friendly staff. No real problems with the rooms or site.
Comment from Hotel Management
Jun. 30, 2018 by Carmelita, Hotel Management
Grazie
by A traveller from uk
Lovely gardens surrounding accomodation and views
Posted Oct. 23, 2017 on ExpediaAccomodation was very basic, only 2 ring cooking facility, no oven or microwave. Small fridge and some cupboards. Bedroom really sparse with thin mattress. Had to pay €40 for cleaning at end of week, but only thing clener did was empty bin and pull covers across bed. So was a very disapointing stay. Breakfast was
just a roll some jams and hot drinks.
Only plus was staff friendly
by Allan
Unexpected stay
Posted Sep. 19, 2017 on HotelsI stayed Villaggio Turistico Costa Alta due to my original accommodation falling through at the last minute. It wasn't the kind of place I'd generally choose to say, which makes reviewing it quite tricky to be impartial.
First, the location. Piano di Sorrento is a lovely little village, surprisingly full of high-quality reasonably-priced restaurants within walking distance. Careful on those roads though! Public transport is good via the Circumvesuviana train, however, the buses were unusable (they get full in Sorrento and then either drive past or miss out Piano di Sorrento entirely). The resort has a nice view from the tops of the cliffs if you sit where the wooden benches are (watch out for mosquitoes).
We spent 4 nights in the stone-built cottage, and one night in what I can only describe as a caravan with wheels. The stone-built cottage was good, although nowhere to sit inside (two bedrooms, small kitchen and bathroom). There is a seating area outside, but this seems to be a popular resort for large groups of young Germans who like to party outside their accommodation which isn't separated from your own. The "caravan" accommodation was much poorer, and any noise bleeds straight through badly.
We only permitted a breakfast on one morning for some reason, which was just as well as it seemed to consist of a bread bun, some jam and coffee.
The staff were fantastic, so friendly and welcoming and accommodationg. 3.5/5
Recommended
for Everyoneby A traveller from england
lovely place
Posted Sep. 10, 2017 on ExpediaRooms are basic but comfortable with great air con the pool area was amazing we had it to ourselves most of the day. The restaurant seemed to get large groups of older kids on excursions at night but they were all supervised and well behaved. Staff were very friendly and receptionists went out there way to help at all times. I would go back again. Location was great we could walk to Piano and then get a bus or train to anywhere we wanted.
Recommended
for Everyoneby A traveller from London
Good location
Posted Jun. 29, 2017 on Expedia
Pros: Location, size of pool, cleanliness.
Cons: A little more comfort in the rooms, more supervision of children at swimming pool.
Location: Great restaurants and beaches nearby. Access to Sorrento and main tourist sites
Overall a pleasant experience, shame about all the school visitors as meal times were a bit noisy and some of the children of school visitors and other guests were very inconsiderate in and around the pool. There was no supervisor at certain times.
Staff responded to any issues with rooms promptly.
by A traveller
Posted Aug. 22, 2016 on Expedia
Did not use the pool did not use there all night disco that was supposed to stop at 23.00 went on till 1 o'clock still had to pay for it £75 .never had the room cleaned stil had to pay £40 plus £ 15 tax .no towels. One bed sheet .will not be going back even if it was free
by A traveller
No comparison
Posted Aug. 1, 2016 on Expedia
Pros: The staff and the pool
Cons: Great concept, needs a full remodeling to 21 century standards.
The cost it will be high buy the price could go up and will be worth it.
Location: Isolated location, no close by attractions.
There is no comparison between two 4 star properties, Grand Hotel Palatino - Rome, and Costa Alta.
The Staff was very friendly at Costa Alta but the rooms should be rated at 0 stars.
Old bunk beds army style, old dirty couch, 1970 style/look kitchenette, very small bedroom and even smaller tv, with an outdated bathroom with small septic tank flies allover.
Great piece of real estate very poorly equipped.
The pool looked amazing, just couldn't use it after hours.
