Grand Smokies Resort Lodge

2.5 star property
Hotel near Titanic Museum, connected to the convention center in Pigeon Forge

Choose dates to view prices

Photo gallery for Grand Smokies Resort Lodge

Enjoy a fun and engaging swim experience with our large pool featuring a central water slide and comfortable seating areas.
Welcome to our lobby, featuring a stunning artificial tree and a convenient waiting area with a desk and chair.
Conference room with a long table and chairs, featuring a unique light fixture and artwork.
Stately hotel with a traditional facade, featuring a central entrance and symmetrical wings.
Relax in this inviting living room with a sofa and patterned throw pillows, offering a view of the outdoors and a glimpse of the surrounding greenery.

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
2385 Parkway, Pigeon Forge, TN, 37863
  • Christmas Place
    ‪6 min walk‬
  • Titanic Museum
    ‪11 min walk‬
  • Island at Pigeon Forge
    ‪16 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪64 min drive‬

Room options

Standard Double Room, 2 Queen Beds, Pets Allowed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Family Suite

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

Double Queen Suite

7.8 out of 10
Good
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

Queen Kitchen Fireplace

8.2 out of 10
Very good
(69 reviews)
  • Sleeps 3
  • 1 Queen Bed

King, Jetted Spa Tub, Suite

8.8 out of 10
Excellent
(55 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Single Room, 1 Bedroom, Pets Allowed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

About the area

Pigeon Forge

On boardwalk/promenade.You'll find Titanic Museum and Hatfield and McCoy Dinner Show within a 15-minute walk of this Pigeon Forge hotel. Biblical Times Dinner Theater and Hollywood Wax Museum are also within half a mile (1 km).

What's nearby

  • Christmas Place - 6 min walk - 0.6 km
  • Titanic Museum - 11 min walk - 1.0 km
  • Hatfield and McCoy Dinner Show - 12 min walk - 1.1 km
  • Island at Pigeon Forge - 16 min walk - 1.4 km
  • LeConte Center at Pigeon Forge - 3 min drive - 3.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Mellow Mushroom - ‬19 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Sunliner Diner - ‬3 min walk
  • ‪Timberwood Grill - ‬3 min drive
  • ‪Local Goat - ‬9 min walk

About this property

Grand Smokies Resort Lodge

Hotel near Titanic Museum, connected to the convention center in Pigeon Forge
Grand Smokies Resort Lodge offers its guests a children's pool, an indoor pool, a waterslide, and a fitness center. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at Grand Smokies Resort Lodge. Free self parking is available.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 160 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Conference center
  • Front desk (24 hours)
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue
Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, hair dryers, and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.

Languages

English

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are available for USD 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to midnight.
  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Grand Smokies Resort Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 411 out of 859 reviews
Rating 8 - Good. 202 out of 859 reviews
Rating 6 - Okay. 133 out of 859 reviews
Rating 4 - Poor. 67 out of 859 reviews
Rating 2 - Terrible. 46 out of 859 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Virginia

Stayed 1 night in Jun 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shane and Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Tina

Travelled with family
Liked: Staff & service
Average
Stayed 1 night in Apr 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean quiet with staff very friendly. Little difficulty trying to figure out where to turn into property! Overall very pleased!
Stayed 2 nights in Apr 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Property is having construction but it is very convenient and clean - good place to stay. Would stay again for price and location.
Stayed 2 nights in Apr 2025

6/10 Okay

Bobby

Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great
Stayed 2 nights in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Bed was good, was expecting kitchen like we had before with stove and big frig. Tv had very little or no stations to watch anything. Everything was clean and nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Tim

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Arthur

Liked: Property conditions & facilities, room comfort

Birtday trip

Thevwas wonderful. Just seen where the tile wasnt connected all the in the kitchen, and bathroom. Had to get maintenance to come tighten a handle on the frying pan. But other than tjose few minor things our room was great.
Stayed 6 nights in Apr 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Melanie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pool had buildup on the walls so thick that a lot if people had scratched their names into it... showing how easily it could come off if cleaned. The drains of the bathtubs were green and needed to be cleaned. The door to the bathroom was rotting. One night, the highest pitched alarm ive ever heard in my life went off just before 2am. Of course I have heard fire alarms and expect them to be loud but it was so much more higher pitched than that and once it woke me up I was slowed down getting out of the building because it was so ear shattering and painful that I could not grasp a clear line of thought. The manager that night could not give an explanation, and upon asking what happened the next 2 days no one could give any explanation at all as to why the alarm went off. They kept telling me that they don't work at night so how could they know what caused the alarm, but I'm sure I wasn't the only person asking and I think at the bare minimum employees need to be informed of what has happened in recent emergency situations so that they can inform the guests. Management should have handled this situation better and whatever alarm went off needs to be replaced. I could not sleep for a while because I had a migraine caused by the painful alarm.
Stayed 3 nights in Apr 2025

10/10 Excellent

Will

Liked: Cleanliness
The
Stayed 2 nights in Apr 2025

2/10 Terrible

Tamara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool had a nasty ring on the inside. So bad people had scratched their name around entire pool! Then someone puked in the pool. The pool was the only reason I booked this place. The room was fairly clean. The corners and behind dressers were gross tho. Will not be staying there again! Will also warn friends and family.
Stayed 2 nights in Apr 2025

2/10 Terrible

Timothy

Disliked: Staff & service, property conditions & facilities
Fire alarm at 2am
Stayed 1 night in Apr 2025

4/10 Poor

Brandon

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Jami

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not Again

The A/C put out an unpleasant smell. Both beds were hard as rocks. Most of the machines in the arcade were out of order. It's not FREE breakfast. We received 2 vouchers that did not include drink & had to pay for kids (half price). When searching for a place to stay, I was looking for free breakfast included. Maybe I could've worked harder on researching the breakfast part. However, my opinion, this should not be listed under free breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Joshua

Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was nice. Safe and secure property. Older building undergoing remodel/renovations.
Stayed 3 nights in Apr 2025

6/10 Okay

Hannah

Stayed 1 night in Apr 2025

6/10 Okay

Alyssa

Travelled with partner
Liked: Amenities
We had a great time while we were there but the walls in the room are paper thin. You can hear people in the rooms next to you talking at normal tone of voice. So if you come I highly suggest bringing a box fan. Also the AC doesn’t stay going and it gets pretty warm without it.
Stayed 3 nights in Mar 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025