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Grand Smokies Resort Lodge

2.5 star property
Hotel near Dollywood, connected to the convention center in Pigeon Forge

Choose dates to view prices

Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Family Suite
Exterior
Lobby
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Hollywood Wax Museum
    ‪3 min walk‬
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.6 out of 10
Good
(65 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace

Queen Kitchen Fireplace

8.2 out of 10
Very good
(81 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

8.8 out of 10
Excellent
(64 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets Allowed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets Allowed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

8.6 out of 10
Excellent
(4 reviews)
  • 2 bedrooms
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

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  • Pool
  • Hot tub
  • Breakfast included
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CA $172 total
includes taxes & fees
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About the area

Pigeon Forge

On boardwalk/promenade.You'll find Titanic Museum and Hatfield and McCoy Dinner Show within a 15-minute walk of this Pigeon Forge hotel. Biblical Times Dinner Theater and Hollywood Wax Museum are also within half a mile (1 km).

What's nearby

  • Hollywood Wax Museum - 3 min walk - 0.3 km
  • Christmas Place - 6 min walk - 0.6 km
  • Titanic Museum - 11 min walk - 1.0 km
  • Hatfield and McCoy Dinner Show - 12 min walk - 1.1 km
  • Island at Pigeon Forge - 16 min walk - 1.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Local Goat - ‬9 min walk
  • ‪Azul - ‬17 min walk
  • ‪Junction 35 Spirits - ‬17 min walk

About this property

Grand Smokies Resort Lodge

Hotel near Dollywood, connected to the convention center in Pigeon Forge
There's a restaurant on site. Public spaces have free WiFi. Grand Smokies Resort Lodge offers its guests a children's pool, an indoor pool, a waterslide, and a fitness center. There are 3 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at Grand Smokies Resort Lodge. Self parking is free.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 160 guestrooms or units
  • Meeting rooms
  • Conference center
  • Front desk (24 hours)
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue
Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, hair dryers, and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.

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Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are available for USD 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to midnight.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Reviews

Grand Smokies Resort Lodge Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 504 out of 1061 reviews
Rating 8 - Good. 249 out of 1061 reviews
Rating 6 - Okay. 169 out of 1061 reviews
Rating 4 - Poor. 79 out of 1061 reviews
Rating 2 - Terrible. 60 out of 1061 reviews

Reviews

2/10 Terrible

Katherine

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Worst night of sleep ever! People in room next door were incredibly loud from 2am onward. Poor insulation (sound-proofing) between rooms. Deadbolts on patio and room door don’t engage to secure doors. Bed was comfortable. Breakfast at location across parking lot & not available until 8am.
Stayed 1 night in Oct 2025

6/10 Okay

Scott, duluth

Travelled with family and small children
Liked: Staff & service
The staff did a good job and the pool was amazing for my grandson. My room was not, the door handle on the closet was falling off, the toilet seat was loose and the view from the room / balcony was terrible. For the money I spent I was very disappointed. If it was not for the pool I would have been very upset. In addition the game room was less than enjoyable. the games were as my 7 year old grandson said, rigged.
Stayed 2 nights in Oct 2025

2/10 Terrible

Robert

Couldn't lock my door had stay on one side of room my 3 year old boy wandered out in hallway Couldn't sleep cause door wouldn't lock
Stayed 2 nights in Aug 2025

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay. The only thing I would suggest is the air conditioner didn't get real cold at 65 degrees. Also the morning we were checking out they knocked on our door 3 times to see if we were in there. This was an hour and a half before checkout time. Other than that, we will stay there again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Been Xoming Hear for Years, Will Never Be Back

Pigeon Forge was great but Spirit of the Smokies Resort was absolutely horrible. Sewer backup in tub, dirt behind bed, dust on chairs, cockroach in bathroom, door frames rusted. Too much more to mention. I have pictures as evidence. Was called day of arrival and told that power outage was scheduled for last night stay. Did not happen.
Cockroach 1
Cockroach 2
Spider
Rusted door case
Stayed 5 nights in Aug 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay the only thing wrong they need to do something about yhe ants we had yo spray every day
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quiet spot where the family suite was located, it was private and quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Room was very clear. Everything you need is close by. Great place to take the kiddos. Arcade, water slide, kiddie pool. All covered. Just an overall great experience
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have two adult children and one minor. This was a last minute stay. The family suite was perfect for us. We were able to sit and eat dinner together, two bathrooms was nice for a quicker getting ready for the day, plenty of bed so our kids could have their own beds. The pool was warm and enjoyable. The big kids loved the slide.
Stayed 1 night in Aug 2025

6/10 Okay

Justin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Sleepless night

Bed was so uncomfortable. I always sleep all night through but not here. Bed was rock hard, lumpy and very loud when you would move, roll over or sit. I was awake every hour of the night
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Stayed 1 night in Aug 2025

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here and felt very comfortable arriving late at night. Clean property, excellent amenities. Helpful and friendly staff.
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Good area
Stayed 2 nights in Jul 2025

2/10 Terrible

Chrisy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t go here!!! Staff is rude and it’s gross!

The front desk agent (a lady that had piercings dark longer hair) was incredibly rude and was very condescending when I would ask questions and had us wait 9 minutes after booking online to check in because we were trying to get a better rate. Bed comforter was gross had someone else’s hair and food on it when we arrived and the lobby bathroom had no toilet tissue I didn’t have any after using the restroom
Stayed 1 night in Aug 2025

6/10 Okay

Alberto

Stayed 2 nights in Jul 2025

10/10 Excellent

Billy

Stayed 2 nights in Jul 2025

10/10 Excellent

Howard

Stayed 3 nights in Jul 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed suck bugs in room need i say more never stay again
Stayed 3 nights in Jul 2025

4/10 Poor

Crystal

Disliked: Property conditions & facilities
Loud at night inside motel until early morning hours was there a week out of week maybe one nights good sleep rugs are stained and dirty
Stayed 7 nights in Jul 2025

8/10 Good

Jon

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

SHEILA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had been updated. Probably should be more options for charging phones, iPads, etc.
Stayed 2 nights in Jul 2025

10/10 Excellent

Katelynn

Stayed 1 night in Jul 2025