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Grand Smokies Resort Lodge

2.5 star property
Hotel near Dollywood, connected to the convention center in Pigeon Forge

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Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Lobby
Restaurant
Lobby sitting area
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Hollywood Wax Museum
    ‪3 min walk‬
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.6 out of 10
Good
(68 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace

Queen Kitchen Fireplace

8.4 out of 10
Very good
(85 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

8.6 out of 10
Excellent
(75 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets Allowed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets Allowed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

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About the area

Pigeon Forge

On boardwalk/promenade.With a stay at this well-placed hotel, you'll be half a mile (1 km) from Titanic Museum and within 2 miles (3 km) of Island at Pigeon Forge. Hollywood Wax Museum and Christmas Place are also within half a mile (1 km).

What's nearby

  • Hollywood Wax Museum - 3 min walk - 0.3 km
  • Christmas Place - 6 min walk - 0.6 km
  • Titanic Museum - 11 min walk - 1.0 km
  • Hatfield and McCoy Dinner Show - 12 min walk - 1.1 km
  • Island at Pigeon Forge - 16 min walk - 1.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Mellow Mushroom - ‬3 min drive
  • ‪Mel's Classic Diner - ‬17 min walk
  • ‪Azul - ‬17 min walk

About this property

Grand Smokies Resort Lodge

Hotel near Dollywood, connected to the convention center in Pigeon Forge
There's a restaurant on site. Public spaces have free WiFi. Grand Smokies Resort Lodge offers its guests a children's pool, an indoor pool, a waterslide, and a fitness center. There are 3 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at Grand Smokies Resort Lodge. Self parking is free.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 160 guestrooms or units
  • Meeting rooms
  • Conference center
  • Front desk (24 hours)
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue
Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, hair dryers, and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.

Similar properties

Property grounds
Econo Lodge Pigeon Forge Riverside
  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
4.4 out of 5, Excellent, 2,737 reviews
The price is CA $80
CA $90 total
includes taxes & fees
Feb 16 - Feb 17
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Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are available for USD 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to midnight.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Grand Smokies Resort Lodge Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 551 out of 1173 reviews
Rating 8 - Good. 274 out of 1173 reviews
Rating 6 - Okay. 186 out of 1173 reviews
Rating 4 - Poor. 89 out of 1173 reviews
Rating 2 - Terrible. 73 out of 1173 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathy

Stayed 1 night in Oct 2025

10/10 Excellent

Mandi

Stayed 2 nights in Oct 2025

8/10 Good

Brian

Stayed 2 nights in Oct 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay. They gave 2 free vouchers for a breakfast buffet next door. The pool was open til 1am. Clean lobby, parking lot, and pool area. The only issue I seen was the shower curtain had some mold on it and the water pressure for a shower was low.
Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Travelled with family
WE STAYED HERE OVER FALL BREAK. THE LADY THAT CHECKED US IN WAS VERY NICE. SOME OF THE OTHER STAFF SEEMED COLD WHEN YOU ASKED QUESTIONS. ONCE WE GOT TO OUR ROOM WE DISCOVERED THAT OUR BALCONY LOOKED OUT AT THE BACK OF A BUILDING THAT LOOKED TO BE ADDED ON. OUR FRIDGE ROCKED AND THE TV WASN'T THE GREATEST. THEY SENT SOMEONE UP TO FIX THE FRIDGE AND ALL THEY DID WAS STICK A WEDGE UNDER IT TO KEEP IT STEADY. THE BEDS WERE EXTREMELY HARD AND MY BACK HURT MOST OF THE TRIP. THERE IS BREAKFAST BUT IT IS ONLY ON SAT AND SUN AND FOR 2 ADULTS ONLY YOU WILL HAVE TO PAY HALF PRICE FOR ADDITIONAL GUEST AND FOR YOUR DRINKS. IT IS AN OLDER PROPERTY AND STILL LOOKS VERY DATED BUT OUR ROOM WAS CLEAN. MY SON LOVED THE POOL AND ARCADE, MOST OF THE GAMES ARE $1 EACH. IT WAS OK BUT COULD USE SOME UPDATES.
Stayed 5 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2025

6/10 Okay

Rhoda

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Room was clean except the bathroom it had hair around the tub and behind the door but otherwise not terrible
Stayed 1 night in Oct 2025

8/10 Good

Randall

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stay here often when we come to the Smokies It has decent access to get out on the main street. The rooms are clean. The staff is friendly. We have not used the pool but it is always a hit for the children. They also have a nice little game room as well as a place to sit down in the lobby if you are staying with a group and need to meet
Stayed 4 nights in Oct 2025

10/10 Excellent

Cathy

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, great location, nice to have a real breakfast!
Stayed 1 night in Oct 2025

4/10 Poor

Rusty

Stayed 2 nights in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was excellent, rooms were clean, and amenities were great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Johnna

Stayed 2 nights in Oct 2025

8/10 Good

Chad

Stayed 1 night in Oct 2025

4/10 Poor

Talon

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Stayed 6 nights in Oct 2025

10/10 Excellent

JANIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, good location
Stayed 2 nights in Oct 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service
Disliked: Room comfort
Parking lot was safe. The bed in our room was terrible!! Neither of us could rest at all. The bed was to hard.
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

2/10 Terrible

Katherine

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Worst night of sleep ever! People in room next door were incredibly loud from 2am onward. Poor insulation (sound-proofing) between rooms. Deadbolts on patio and room door don’t engage to secure doors. Bed was comfortable. Breakfast at location across parking lot & not available until 8am.
Stayed 1 night in Oct 2025

2/10 Terrible

Garry

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was supposed to have a working fire place, it did not. The refrigerator, only the freezer part worked. The bed had a old mattress which was very uncomfortable. We stay in a room with a kitchen, 1 coffee cup, 1 glass, 2 spoons, 1 fork. Had to end up eating out because the refrigerator did not work. Add say breakfast served, but in fact only on weekends. The description of the room did not prove to be honest. I DO NOT recommend that anyone stay here. Certainly not worth the money
one coffee cup one glass
Stayed 4 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Derrick

Stayed 1 night in Oct 2025

8/10 Good

Donnie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved getting free breakfast from wood dire grill! Pool was great and room was clean. We enjoyed our stay there.
Stayed 1 night in Oct 2025

10/10 Excellent

Abigail

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, air conditioning works, easy parking, staff was friendly and enjoyed the buffet for breakfast that was included with our stay.
Stayed 2 nights in Oct 2025