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Park Tower Inn

2.5 star property
Hotel near Dollywood in Pigeon Forge

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Photo gallery for Park Tower Inn

Indoor pool, a heated pool
Room, 1 King Bed, Fireplace (Jacuzzi)
Iron/ironing board, free WiFi, bed sheets
Free daily full breakfast
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
201 Sharon Drive, Pigeon Forge, TN, 37863
  • Place, The Comedy Barn Theater
    ‪3 min walk‬
  • Place, Island at Pigeon Forge
    ‪6 min walk‬
  • Place, Great Smoky Mountain Wheel
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

Pigeon Forge

City center stay.A stay at this Downtown Pigeon Forge hotel places you within half a mile (1 km) of Island at Pigeon Forge and 2 miles (3 km) of Titanic Museum. The Comedy Barn Theater and Alcatraz East Crime Museum are also within half a mile (1 km).

What's nearby

  • The Comedy Barn Theater - 3 min walk - 0.3 km
  • Pigeon Forge Factory Outlet Mall - 5 min walk - 0.4 km
  • Island at Pigeon Forge - 6 min walk - 0.6 km
  • Great Smoky Mountain Wheel - 6 min walk - 0.6 km
  • LeConte Center at Pigeon Forge - 10 min walk - 0.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬8 min walk
  • ‪Margaritaville - ‬8 min walk
  • ‪Downtown Flavortown - ‬19 min walk
  • ‪Paula Deen's Family Kitchen - ‬8 min walk
  • ‪Azul - ‬19 min walk

About this property

Park Tower Inn

Hotel near Dollywood in Pigeon Forge
Park Tower Inn offers its guests a lazy river and an indoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at Park Tower Inn. Free self parking is available.

This Pigeon Forge hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1995
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Park Tower Inn offers 156 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Heated pool
  • Indoor pool
  • Lazy river

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

Park Tower Inn Pigeon Forge
Park Tower Inn
Park Tower Pigeon Forge
Park Tower
Park Hotel Pigeon Forge
Park Tower Inn Pigeon Forge Tenn
Park Tower Hotel Pigeon Forge
Park Tower Inn Hotel
Park Tower Inn Pigeon Forge
Park Tower Inn Hotel Pigeon Forge

Park Tower Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 522 out of 2046 reviews
Rating 8 - Good. 351 out of 2046 reviews
Rating 6 - Okay. 364 out of 2046 reviews
Rating 4 - Poor. 306 out of 2046 reviews
Rating 2 - Terrible. 503 out of 2046 reviews

5.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Robbie

Travelled with family
The property needs condemned it’s so nasty ,lights broken , heat and air broken , unfriendly staff with kids running the halls at night , pool is nasty , carpet smells like pets and urine , broken ice machine, tv cut in and out with lines through the picture, this place is a nightmare
Stayed 2 nights in Jan 2026

6/10 Okay

DANNY

Travelled with partner
Good staff 3 star rooms
Stayed 2 nights in Jan 2026

4/10 Poor

Georgia

Liked: Staff & service
Disliked: Cleanliness
Staff was nice but the room wasn't very clean, beds were very worn down. There appeared to be a blood stain on one of the comfortors. There was a wadded up towel thrown into the top of the closet area. There were signs saying they were renovating and definitely evidence of renovations behind done which is fine. I hope to check it out once renovations are complete. The pool area was open but also getting renovated so it wasn't very welcoming.
Stayed 2 nights in Jan 2026

4/10 Poor

Jeffrey

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Room needed vacuumed and drapes fixed and door lock to balcony fixed. Dirty around pool and hot tub didn't use it and that was why I stayed there
Stayed 1 night in Jan 2026

6/10 Okay

Courtney Elizabeth Sellers

Liked: Staff & service
Disliked: Cleanliness
No. First room, not all clean, heat/ air didn't work. Moved us to another room. It was cleaner. draperies
Stayed 2 nights in Dec 2025

8/10 Good

Maurice

Travelled with family
The room was not the cleanest that it should have been but we understood that the hotel is under major renovation. So some dust and debris are going to be inevitable. Staff were very courteous and helpful throughout our stay. Looking forward to the new and improved Park Tower Inn. We have stayed here many many times and it holds a place in our hearts from the times and memories made during our stay at this place in Pigeon Forge.
Stayed 2 nights in Jan 2026

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities
Room dirty, possible bed bugs, lack of communication.
Stayed 3 nights in Jan 2026

2/10 Terrible

Candy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was filthy. I was afraid to touch the floor. The bed skirt was stained. The walls were filthy with something.
Stayed 2 nights in Dec 2025

6/10 Okay

Muhammad

Travelled with family
Liked: Staff & service, amenities
The room was old, had a strong smell in it. Bed sheets and pillows were not clean and the pillows were of bad quality. The carpet and ceiling had defects. The staff was friendly and courteous.
Stayed 3 nights in Jan 2026

2/10 Terrible

Davey

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

4/10 Poor

Pearl

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was not thoroughly cleaned when I got to the room. all the toiletries had not been restocked. The toilet was dirty. There was hair all over the counter. The beds were extremely uncomfortable, and needed to be updated due to horrible sagging in them. The pillows were extremely uncomfortable and there was no heat in the room. There was one elevator for the whole hotel, one ice maker, it worked the first day but never worked again. The breakfast was okay. The hotel was under construction and not specified on the website. The pool area was in horrible disrepair. Shocking that it was still being used. All in all, not a very pleasant stay..
Stayed 5 nights in Dec 2025

6/10 Okay

Margaret

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our family of six (4 adults and 3 children ages 8 and under) stayed at the Park Tower Inn the weekend after Christmas Day. Overall, the facility was ok and we were comfortable. The staff was very accommodating and pleasant. There were a few things however, that could stand improvement. The front lobby was clean, but there was no sitting area for guest whom may have needed to wait. There also was no coffee/tea/water area for guest in the front lobby. The rooms were ok, not clean clean, but ok. We had a suite and could not sit on the couch, due to dirt (food, wrappers, etc) on the couch. We ended up asking for a sheet or comforter to cover the couch so we could sit on it. The kitchenette sink was not clean, nor was the small dining table. It was sticky with some sort of drink that had spilled. I took disinfectant wipes and cleaned the table and the sink. The toaster oven was not clean (leftover food and crumbs), but the refrigerator was clean. We chose not to use any of the utensils. The bathroom was decent as well as the shower. The beds were comfortable. Overall, our stay was ok, no real complaints per se, but the whole building needs a serious upgrade. It was old and smelled old. The pool and lazy river were passable, but the area around the pool had standing water that was not draining. The location itself was great as it was walkable to most attractions. We spent most of our stay at the Island and several restaurants that were nearby.
Stayed 2 nights in Dec 2025

6/10 Okay

Joe, Rowe

Travelled with family, Travelled with family and small children, Travelled with partner
Room was a little dirty, not enough towels or wash clothes for three people for two nights. Hotel was still getting updated, but many of the elevators were down and it still needs to be updated more. Lazy River was very warm and same for the hot tub, main pool was icy cold though so be prepared. Overall not terrible for the value, could do for a lot of updates around the place.
Stayed 2 nights in Jan 2026

2/10 Terrible

Amber

Disliked: Amenities
Upon arrival we checked in it looked nothing like the pictures on the website.. but we remained hopeful we got on the elevator that was in terrible condition.. we arrived on the 4th floor and was greeted by another customer who told us good luck with that room. We went into our room that the balcony door was wide open it smelled like a freshly smoked cigarette, bags of trash in the corner, beds were not made and blood splatter on the floor… absolutely disgusting conditions I didn’t want any of my family to stay in especially my year old grandchild. So we checked out and went elsewhere.
Stayed 2 nights in Jan 2026

2/10 Terrible

Mary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The motel was not clean, the water was not hot so Luke warm showers at best. There were holes n the bathroom door, the ice machine was broke. The halls had a bad smell. Only one elevator working. Would not recommend staying here. The website is very misleading the place does not look like the photos.
Stayed 3 nights in Jan 2026

8/10 Good

Shannon D.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I will start with saying, the hotel is in current progress of renovating; our stay was pleasant. The staff was very nice and helpful, you are within minutes of everything in Pigeon Forge, our view from our balcony was incredible (I believe every room comes with a balcony, I could be wrong though) truly a beautiful view from every angle. I appreciate the fact that they have free breakfast but I do wish it would at least go until 10am, for those of us that like to sleep a little later (lol) but I'm sure those that are bringing small children are up by then so not really a complaint, more of a suggestion. Unfortunately, we did get a room that was not yet renovated; let me start with, the beds were comfortable and clean, we received clean towels each day, the microwave and mini fridge came in clutch for my coffee creamer and few snacks, and the amenities that were supplied were sufficient for what our needs were. The only complaint we had was the room had a TERRIBLE smell, I'm sure it was just old carpets and they have tried and tried to clean but we all know how that goes; we simply turned the air on for circulation, kept the bathroom fan going, and kept the door to the balcony open while we weren't sleeping...it was easily taken care of within a few moments and for the price and amenities that this place offers, it was 100% worth it and we would most definitely come back!!
Stayed 4 nights in Dec 2025

2/10 Terrible

Sabrina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room had mold in the ac unit, on the window and curtains. The ceiling in the bathroom was falling in, and the smell was horrible. We choose this hotel for the pool, lazy river and hot tub, but didnt trust getting into any of them. The only good thing about this hotel is the location.
Stayed 3 nights in Dec 2025

2/10 Terrible

Pamala

Liked: Staff & service
Disliked: Cleanliness
The staff was very nice however the room was very subpar. Sticky tile floors, holes in the couch, room did not smell clean or fresh. I was very disappointed in how this hotel had declined over the years.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mary N Tracy

Stayed 4 nights in Dec 2025

2/10 Terrible

Tyson

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This was absolutely the most disgusting place we have ever walked in to. It smelled like mildew and stale cigarettes. My daughter started wheezing as soon as we walked through the door. We tried to give the benefit of the doubt and went to the room. It was absolutely filthy. There was ducked tape holding the bathroom together and a used razor on the floor. If I could give this a 0 star I would. I can not see how anyone would ever stay at this place or how they have not been shut down!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was warm!!
Stayed 3 nights in Dec 2025

8/10 Good

Paulina

Stayed 3 nights in Dec 2025

2/10 Terrible

Clint

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To much to list. Only 1 of the 4 elevators worked, the heated pool was cold, the security cameras were literally hanging from the ceiling, we had blood on our comforter, we were moved to another room that had a leak in the bathroom and exposed wires. It was a cheap hotel, I got what I paid for.
Stayed 3 nights in Dec 2025

2/10 Terrible

Hannah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our room wasn't clean. The shower had low drop ceiling tiles (that looked soggy) my husband had to duck while showering to not hit them. Whole hotel extremely dusty. From the entrance to the elevator to the hallway to our room. Our bedroom had two beds, so I took the cover from one and their was hair underneath. Our room smelled like cigarette smoke. Would not recommend.
Stayed 2 nights in Jan 2026

10/10 Excellent

Patsy

Stayed 1 night in Dec 2025