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4.0 out of 5

"Great location and feeling in the hotel. The pool wasn't open for our stay. It closed too early. " More

By a verified traveller on Fri 19 Oct 2018

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Hotel Description

Family-friendly 4-star hotel with indoor pool

Pitlochry retreat

You'll find Bells Blair Athol Distillery and Black Spout Waterfall within a 15-minute walk of this Pitlochry hotel. Rob Roy Way - North and Edradour Distillery are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, 4 outdoor tennis courts, and an indoor pool are all featured at this eco-certified hotel. There's fun for all ages with mini golf and a playground, and families will appreciate the onsite laundry facilities. Enjoy the gym and perks like free WiFi.

Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $299* Per night/room 6 Apr. - 7 Apr.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Double Room, 1 Double Bed, Valley View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Turret Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Atholl Palace Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Atholl Palace Hotel

Everyone (2)
4 out of 5
Great location and feeling in the hotel. The pool wasn't open for our stay. It closed too early.

Posted by , from AZ on 19 Oct. 2018

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4 out of 5

Beautiful Hotel - Service Not So Much

Pros: Beautiful older hotel with well appointed rooms.
Cons: Service in "The Stag's Head" pub was terrible.
It was a little late when we arrived so we decided to have a drink and a light meal in "The Stag's Head" pub. First we tried to order a Guiness beer from the tap but were told they only had it in bottles. Later we saw they serving other people from the tap. One person ordered a beer that was not to her liking but when she tried to exchange it she was told she couldn't.. First time that has ever happened to me. Normally a bar will exchange it to keep the customer happy. The drink menu had a few sandwiches so we assumed that was the only thing they had. We decided to order the ham sandwich from the menu but asked if we could add cheese to it - we were told we couldn't. After the sandwiches were delivered and half eaten we found another menu at the bar that had appetizers, main meals and a "ham and cheese" sandwich. Why we couldn't get a ham and cheese is still a mystery. The overall service in the pub was very poor and detracted from what otherwise would have been a very nice hotel experience.

Posted by on 29 Sep. 2015

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Property Features

Atholl Palace Hotel offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. A fitness center, spa services, and a library are also featured at the family-friendly Atholl Palace Hotel. This Victorian Pitlochry hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 1886
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Pitlochry Station (1.6 km / 1 mi)

Room Amenities

Atholl Palace Hotel offers 106 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Pitlochry hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.

Verandah - This restaurant specializes in Regional cuisine and serves lunch only.

Stags Head Bar - This bistro serves dinner only. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body scrubs
  • Massages
  • Hot stone massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atholl
  • Atholl Hotel
  • Atholl Palace
  • Atholl Palace Hotel
  • Atholl Palace Hotel Pitlochry
  • Atholl Palace Pitlochry
  • Hotel Atholl Palace
  • Atholl Palace Hotel Pitlochry, Scotland
  • Atholl Palace Hotel Hotel
  • Atholl Palace Hotel Pitlochry
  • Atholl Palace Hotel Hotel Pitlochry

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

  • Green Tourism Program

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.