Note fondée sur 307 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
16 janv. 2023 par Rosa Sousa, Gestion de l’hôtel
Dear ArnaudThank you for your lovely review! We’re delighted to learn that you have enjoyed your stay and hope to welcome you back in the near future.The Dunalastair Hotel Suites Team
par un voyageur
Publié le 27 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
16 janv. 2023 par Rosa Sousa, Gestion de l’hôtel
Dear MarineThank you for your lovely review! We’re delighted to learn that you have enjoyed your stay and hope to welcome you back in the near future.The Dunalastair Hotel Suites Team
par un voyageur
Publié le 17 juill. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
16 janv. 2023 par Rosa Sousa, Gestion de l’hôtel
Dear AlainThank you for your lovely review! We’re delighted to learn that you have enjoyed your stay and hope to welcome you back in the near future.The Dunalastair Hotel Suites Team
par un voyageur
Publié le 6 mai 2019 sur Expedia
Hotel rénové aux normes internationales, dommage pour la salle de restaurant très bruyante
par un voyageur de Rueil
Publié le 7 nov. 2018 sur Expedia
Lovely people
Lovely place
Lovely country
Don’t change please except the prices of the diner ;)
par un voyageur
Publié le 16 janv. 2024 sur Expedia
You are wise to be suspicious of reviews as some are fabricated. This one is not. We have the receipts and expenses to prove it. We were shown to a small room at the very end of the hotel with a view of a parking lot and adjacent building. Nothing of the "captivating views as standard" claimed in their brochure. The room had hair in the sink, stains on the carpet, crumbs and general disarray, and was well-worn. Not the calibre of a 5-Star hotel. We asked for second room, this one had been recently cleaned. Once in, we realized the carpet was wet with cleaning solution. The Desk Mgr slipped and almost fell in the room. We were told to wear slippers to avoid the wet. We asked for a third room. The hotel is virtually empty. This room was acceptable but by now, we were exasperated and tired. This process, full of confusion and missteps, had taken over 2 hours. We decided to leave the hotel the following morning and short-shift our two day booking. We wanted to go back to Glasgow and the Hilton where we had been treated royally. For dinner, the hotel offered us two glasses of wine as compensation for our inconvenience. The dinner was adequate but not what we expected of a celebrated chef. We discovered later that evening that they had no intention of refunding us for the second night. They intended to keep the full cost of the two-night booking despite our departure after one night. We disputed but they refused to relent. We wish you a better experience. Scotland is beautiful
par un voyageur
Publié le 15 déc. 2023 sur Expedia
The room was very comfortable. The staff were very good and friendly and service 💯 Overall, a great experience for a weekend.
Commentaires de Gestion de l’hôtel
17 déc. 2023 par Annie, Gestion de l’hôtel
Dear ElizabethThank you very much for such a lovely review, which we all truly appreciate. Have a wonderful Christmas and we hope it won't be too long until we have the chance of welcoming you back to Dunalastair. Best wishesAnnieFront of House Manager
par un voyageur
Publié le 22 nov. 2023 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
22 nov. 2023 par Annie, Gestion de l’hôtel
Dear MichaelThank you so much for your "Excellent" review. Extremely kind of you and I have passed on to all concerned. Best wishesAnnieFront of House Manager
par un voyageur
Publié le 13 nov. 2023 sur Hotels
we loved our stay here and would definitely go back. beautiful surrounding, gorgeous building and the food in the restaurant was lovely.
Commentaires de Gestion de l’hôtel
13 nov. 2023 par Annie, Gestion de l’hôtel
Dear CatherineThank you so much for a lovely review and sharing your experience. We would love to have the pleasure of welcoming you back in the future and in the meantime, trust this message finds you safe and well. Best wishesAnnieFront of House Manager
par un voyageur
Publié le 12 nov. 2023 sur Expedia
Beautiful location. Helpful staff.
Commentaires de Gestion de l’hôtel
12 nov. 2023 par Annie, Gestion de l’hôtel
Good evening Andrea and thank you very much for taking the time to review your recent visit with us.Delighted to learn you enjoyed your time and we very much hope to welcome you back in the near future. In the meantime, I have passed your comments on to the team members who are all extremely grateful.I trust this message finds you well.Best wishesAnnieFront of House Manager
