Note fondée sur 880 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 févr. 2024 sur Expedia
the Room was dirty.water on the restroom Floor,moistures on the wall and the carpet was dirty.use to be the best hotel in Pittsburgh...not anymore.remember...i gave a five stars in 2019...now it goes down to one.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par HotelMgmt, Gestion de l’hôtel
We're deeply troubled to hear about the conditions you encountered during your recent stay with us. We understand how disappointing this must have been, especially considering your previous five-star experience with us. Please accept our sincerest apologies. We take your feedback very seriously and are initiating immediate action to address and rectify these issues. Our goal is to ensure that all areas of our hotel reflect the excellence and comfort our guests expect and deserve. We hope to have the opportunity to welcome you back in the future, to provide a stay that not only meets but exceeds your expectations, reflecting the true quality and hospitality of what we believe to be the best hotel in the area.
par un voyageur
Publié le 1 oct. 2023 sur Expedia
Liked the location
Commentaires de Gestion de l’hôtel
2 oct. 2023 par Hotelmgmt, Gestion de l’hôtel
Thank you for your feedback, Danny! We're pleased to hear that our location met your expectations here at Cambria Hotel Pittsburgh-Downtown. We always aim to provide a convenient base for our guests to explore and enjoy the area. We hope to welcome you back soon for another enjoyable stay!
par un voyageur
Publié le 11 août 2023 sur Expedia
La propreté de la chambre et de la douche laisse à désirer!!!
Commentaires de Gestion de l’hôtel
14 août 2023 par Hotelmgmt, Gestion de l’hôtel
Thanks for your review, Nathalie. Ensuring our rooms are impeccable is paramount, and it sounds like we fell short during your stay. We will address this directly with our housekeeping team to ensure we elevate our cleaning standards. We appreciate your candid feedback and hope you will consider giving us another opportunity to serve you better in the future.
par un voyageur
Publié le 11 mars 2020 sur Expedia
Bel Hôtel
À côté du PPG Paint Arena, parfait pour aller voir un match des Penguins de Pittsburgh
par un voyageur
Publié le 16 févr. 2020 sur Expedia
par un voyageur
Publié le 10 nov. 2019 sur Hotels
Très propre, belles chambres. Tous le nécessaire y est.
par un voyageur
Publié le 25 mai 2024
Nice and older hotel....needs some cosmetic work...my room door number for instance was faded...and noticed other room numbers were so....the lobby is an interesting configuration....neither bar nor restaurant...though not unattractive looking.
Commentaires de Gestion de l’hôtel
28 mai 2024 par HotelMgmt, Gestion de l’hôtel
Thank you, Robert, for your thoughtful feedback. We're glad you found Cambria Hotel Pittsburgh-Downtown delightful and appreciated the unique lobby configuration. We understand your concerns about the need for some cosmetic updates, including the room door numbers, and will address these issues to enhance our guests' experience. While our lobby may have a unique setup, we're happy to hear it was still appealing. We hope to welcome you back to a refreshed and even more comfortable stay in the future.
par un voyageur
Publié le 24 mai 2024
Check in was quick. Parking was in a secure lot behind the hotel & it was located right beside PPG Paints Arena so it was only a 2 minute walk.
Commentaires de Gestion de l’hôtel
28 mai 2024 par HotelMgmt, Gestion de l’hôtel
Thank you, Denise, for sharing your positive experience with us. It's wonderful to hear that the check-in process was swift and that you appreciated our secure parking lot. We're glad our close proximity to the PPG Paints Arena made your visit convenient, with just a short two-minute walk. We look forward to welcoming you back for another enjoyable stay with us at Cambria Hotel Pittsburgh-Downtown!
par un voyageur
Publié le 11 avr. 2024
Commentaires de Gestion de l’hôtel
1 mai 2024 par HotelMgmt, Gestion de l’hôtel
Earning five stars from a cherished guest is the ultimate achievement for us! Thank you, and we can't wait to have you with us again soon, Paul.
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2024 par Hotelmgmt, Gestion de l’hôtel
Earning your top score has made our day, Diane! We can't wait to welcome you back, so please consider visiting us again soon!
