Note fondée sur 479 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,4 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
False photos
Publié le 12 mars 2024 sur HotelsMisleading a bit. The lights for the hot tub, I had to call the front desk to ask, then they blinked. Also no steps to assist with getting in or out of the tub which steps are clear in the photo. No handrails to hang onto either. I bruised my arm hitting the wall when I slipped climbing out.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Dave, Gestion de l’hôtel
Thank you for taking the time out of your busy schedule to review our property. I sincerely apologize for the very unfortunate incident you experienced at our Hotel. Your review is important to us as it helps us to identify problems and take corrective measures. Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct our deficiencies. Rest assured the comments you made will be addressed in order for us to improve our services; we hope you give us a chance to serve you again
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Room generally clean however sheets were very old and machine stains, mext set of sheets was threadbare
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Dave, Gestion de l’hôtel
Thank you for taking the time to write your review, your review is important to us as it helps us to identify problems and take corrective measures. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct any deficiencies, we sincerely appreciate your time. Thank you very much for your business.
par un voyageur de READING
Publié le 25 févr. 2024
Commentaires de Gestion de l’hôtel
20 mars 2024 par Dave, Gestion de l’hôtel
Thank you for staying with us, and thank you for those very kind words! We have some great people doing exceptional work to make sure our guests have a nice experience that will bring you back again.
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Good stay and like the jacuzzi thank you
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Dave, Gestion de l’hôtel
Thank you for taking the time for writing a review about our hotel. We very much appreciate and value your feedback, and will share it with our team. Your comments will serve as encouragement to all of our staff. As we strive to continuously improve the quality of our service to provide an exceptional experience for our guest. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. We enjoy the wonderful comments. Again thank you for staying with us.
par un voyageur
Publié le 21 janv. 2024 sur Expedia
Parking lot was not plowed or salted making it difficult to pull into the Parking lot and very unsafe leaving as you had to go down the hill and would slide into traffic.
Property Still advertising full breakfast , but still using the excuse of "Covid" and only offering a grab and go breakfast,
Rooms were clean however they were so cold upon check in that it took hours to heat up , if you know a room is rented for the night the heat should be on especially when it I s 5 degrees out.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Dave, Gestion de l’hôtel
Thank you for taking the time to write your review. I sincerely apologize for the very unfortunate incident you experienced at our Hotel. Your review is important to us as it helps us to identify problems and take corrective measures. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct our deficiencies. We sincerely appreciate your time and effort to write us a very insightful review.Thank you very much for your business.
par un voyageur de Bronx
Publié le 10 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Dave, Gestion de l’hôtel
Thank you for taking the time to write your review, your review is important to us as it helps us to identify problems and take corrective measures. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct any deficiencies, we sincerely appreciate your time. Thank you very much for your business.
par un voyageur
Publié le 22 déc. 2023 sur Hotels
par un voyageur
Publié le 21 déc. 2023 sur Hotels
Checked in and checked out 10 minutes later. Sheets were gross, room not cleaned very well. Would like a full refund.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Dave, Gestion de l’hôtel
Thank you for taking the time to write your review, your review is important to us as it helps us to identify problems and take corrective measures. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct any deficiencies, we sincerely appreciate your time. Thank you very much for your business.
par un voyageur
Publié le 11 déc. 2023 sur Hotels
par un voyageur
Publié le 15 nov. 2023 sur Expedia
You get what you pay for. There is a sign on the back of the room door advising the law requires the room be cleaned every 3 days. It only gets cleaned if requested. The shower tub is dangerous to get out of because there is a significant step down.
Commentaires de Gestion de l’hôtel
17 nov. 2023 par Dave, Gestion de l’hôtel
Thank you for taking the time for writing a review about our hotel. We very much appreciate and value your feedback, and will share it with our team. Your comments will serve as encouragement to all of our staff. As we strive to continuously improve the quality of our service to provide an exceptional experience for our guest. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. We enjoy the wonderful comments. Again thank you for staying with us.
