Ratings based on 145 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Family getaway
Posted Feb. 27, 2020 on HotelsQuiet and quaint! Little cabana in the jungle. Staff was amazing and it was our first stop after airport for a night. Would go back for sure. Google map directions are not great. Just look for the km markers and turn left when you see sign for Maroma resort. There is a hamburger stop and location is on the left!
Comment from Hotel Management
Mar. 1, 2020 by Famila Amarte , Hotel Management
Many thanks for your feedback. Our team at Amarte Maroma really tries to do the utmost for all the guests.
We truly appreciate your recommendations to other travelers.
It would be our pleasure to welcome you back in the near future.
by A traveller
Posted Feb. 4, 2020 on Hotels
Staff were very friendly.
Comment from Hotel Management
Feb. 4, 2020 by Amarte Family, Hotel Management
Thank you so much! we hope to see you soon!
by A traveller
Good stay
Posted Jan. 19, 2020 on HotelsGood stay. The hotel is well maintained, the garden is beautiful. Rooms are spacious. There is an affordable restaurant nearby. There is no access to the nearby hotel beaches unless you buy a day pass, so you will need a car to go to the closest public beach. This is overall a good value!
If you use Google maps to get there, coming from Tulum, take the exit before the one Google maps is showing you.
Comment from Hotel Management
Jan. 19, 2020 by Amarte Family, Hotel Management
Thank you so so much for your review. We are happy that you could have a happy moment in Amarte. We look forward to welcoming you back soon!
by A traveller
Posted Nov. 6, 2019 on Expedia
Comment from Hotel Management
Nov. 21, 2019 by Familia Amarte, Hotel Management
Gracias por compartir con nosotros su puntuación
by A traveller
Relaxing, off the beaten Path, place to get away.
Posted Apr. 22, 2019 on HotelsBeautiful Boutique Hotel in a great setting. Omar and Montserrat (?sp) were so friendly and helpful, I didn't have a question that couldn't be answered. The hammocks on the porch were one of my favorite places to enjoy coffee while the kids slept-in. It's funny, the Burger Stop, was excellent Mexican food. We didn't even have burgers.
Comment from Hotel Management
Apr. 27, 2019 by Montserrat Figueroa, Hotel Management
Thank you very much for sharing your experience about your stay at Amarte Maroma Hotel. We want to express our gratefulness to such a nice comment.
We appreciate you are sharing your comments, and I hope you will give us the opportunity to visit us in a future stay.
Sincerely,
Montserrat F
by A traveller
Posted Apr. 15, 2019 on Expedia
Comment from Hotel Management
Apr. 15, 2019 by Montserrat Figueroa, Hotel Management
Thanks for staying with us. We appreciate your comments!
by A traveller from Austin, TX
Posted Apr. 8, 2019 on Expedia
Great property .. own hut etc.. fantastic condition
Comment from Hotel Management
Apr. 15, 2019 by Montserrat Figueroa, Hotel Management
Many thanks for sharing your impressions with us. We are delighted that you appreciated the comfort of our hotel facilities! We look forward to welcoming you back
by A traveller
Amazing Tranquil "Jungle" Bungalow Villa
Posted Mar. 5, 2019 on HotelsThe hotel was beautiful!! The hotel grounds are surrounded by greenery and it feels like a small tropical paradise. The rooms were very clean and very cute. The hammocks in the front entrance ways were a nice touch as well. Check-in/out was a breeze and we also got complimentary cocktails as well! Hotel staff was so friendly and helpful, also the 2 doggos they had in the lobby were sweethearts! They also had resident kittens on property that were wandering around the grounds. Highly recommend this place and will come back here in the future.
Comment from Hotel Management
Mar. 10, 2019 by Montserrat Figueroa, Hotel Management
It was such a pleasure having you here! We are very happy to read that you were delighted with your stay at Hotel Amarte Maroma and drinks in the bar at Café Amarte/Burger Stop!
We are glad that our staff kindly made you feel like family if you let us, this is your second home.
We would be glad to welcome you on many more occasions!
Warm regards,
Montserrat F
by A traveller
Posted Feb. 25, 2019 on Hotels
Amazing place
Comment from Hotel Management
Mar. 10, 2019 by Montserrat Figueroa, Hotel Management
Thank you so much for your comment and the score you gave it to us.
We hope to welcome you soon!
by A traveller
Posted Feb. 25, 2019 on Expedia
So friendly, i loved the openness of the resort and the pools. They had a great continental breakfast and i enjoyed sitting by the pool and petting the cats and dogs they have on the property. Everyone was so patient and helpful with me.
Comment from Hotel Management
Mar. 10, 2019 by Montserrat Figueroa, Hotel Management
Many thanks for sharing your impressions with us. We are delighted that you appreciated the food and service of our hotel and restaurant as well as its atmosphere, remember on your vacation you do not have to worry about anything, here we can pamper you, it is our pleasure.
We look forward to welcoming you back soon.
