HĂŽtel prĂšs de Plage principale de Playa del Carmen Ă Playa del Carmen
As a guest of El Secreto Hotel by Bunik, you'll find a hot tub, a terrace, and tour/ticket assistance. WiFi is free in public spaces. El Secreto Hotel by Bunik also features a garden and laundry facilities.
That's my worse Hotels.com experience. I'm very pissed that you suggested me this hotel and charged 70 dollars.
The hotel was hard to find, hidden without clear signs. I met one person who checked me in and showed me my room (never showed me the pretended jacuzzi). I didnt recognize the place on the pictures to be honest. The room was very clean and the wifi worked perfectöy which is rare in mexico. No warm water when i checked in. Throwing your toilet paper in a basket when you pay 70 dollars is a joke. I was there for my last night in mexico so I wanted somewhere to relax but forget it. You wont sleep, the hotel is on the 5th Avenue. Its like sleeping over a disco.
We had an amazing stay at el secreto!it is perfectly located on the main street!but at the same time you don't feel like you're on the main street because of the pretty little garden and all the art galeries...the staff is probably the best staff we ever had in a hotel!the 3 guys that are at the reception are really nice and very helpful!you feel home in this hotel!and the 2 differents rooms that we had we were pretty big, always very clean, and nicely decorated. We will go back there for sure!
The room was adequate - spacious enough, clean, nice bathroom and comfortable bed. Alex at reception was friendly and informative, helping us with our bags and explaining everything about the hotel. Can't beat the location in a courtyard just off 5th Avenue. The place is very secure with a locked gate and 24 hour reception. However, we were kept awake by the loud music from a nearby club - until 3:30am. Don't know if this happens every night as we only stayed one night before our bus south.
lovely secluded spot on very busy 5th street. rooms and bathrooms could stand to be upgraded but overall very nice, quiet stay! Friendly staff and good gate security.
The room was clean and had all essentials. The staff was friendly and attentive. The location is the best part, couldnât get better, everything is close by.
You get a very nice room that is clean with cold AC, an in-room safe and lovely courtyard surroundings for a price that just canât be beat. You are in the heart of Playa del Carmen, just steps away from restaurants and bars and the beach. I would absolutely stay here again, I highly recommend this property.
The unlike look of a Mediterranean style property was so relaxing the rooms need a little upgrading but in all it was a great experience.
I will defiantly stay here again, I give it 5 stars
Very noicy nighttime because of loud music across the street until early morning. Earplugs is highly recommended.
At checkout the receptionist had me wait until he checked my room which has nerver ever happened to me before. I am a women 65 years old, not the kind of guest that destroys hotelrooms.
La ubicaciĂłn es excelente.
Las habitacion y areas comunes limpias.
El personal muy amable.
Los fines de semana se esucha la musica pero no muy fuerte.
This is a well-priced little hotel in the center of town, which means it can be noisy but that didn't bother us. They have great security. The courtyard is lovely. The rooms are older but the beds were fine an we did have hot water. Our room was quite large and we had air-conditioning in the bedroom which worked great. The wi-fi worked well. It was good for a moderate priced hotel, but could use some updating.