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Hyatt Zilara Riviera Maya Adults Only All Inclusive

4.5 star property
4.5-star beachfront property near El Camaleón Mayakoba Golf Course

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Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive

Aerial view
Outdoor pool, open 8:00 AM to 7:00 PM, cabanas (surcharge)
4 bars/lounges, swim-up bar, poolside bar
Outdoor spa tub
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

View in a map
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Place, Tres Rios Ecopark
    ‪8 min drive‬
  • Place, Maroma Beach
    ‪15 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Tropical View Double

1 bedroom, premium bedding, down comforters, free minibar

Tropical View Double

8.0 out of 10
Very good
(8 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Tropical View King

1 bedroom, premium bedding, down comforters, free minibar

Tropical View King

9.6 out of 10
Exceptional
(15 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King Swim Out Suite

1 bedroom, premium bedding, down comforters, free minibar

Tropical View King Swim Out Suite

9.6 out of 10
Exceptional
(10 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front One Bedroom Master King Suite

1 bedroom, premium bedding, down comforters, free minibar

Ocean Front One Bedroom Master King Suite

  • 96 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Double Suite

View from room

Ocean Front Double Suite

  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front King Suite

1 bedroom, premium bedding, down comforters, free minibar

Ocean Front King Suite

  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace King Suite

View from room

Ocean View Terrace King Suite

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Private Pool King

Ocean Front Private Pool King

Ocean Front Private Pool King

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Swim Out King Suite

1 bedroom, premium bedding, down comforters, free minibar

Pool View Swim Out King Suite

8.6 out of 10
Excellent
(8 reviews)
  • 56 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View King Suite

1 bedroom, premium bedding, down comforters, free minibar

Ocean View King Suite

9.6 out of 10
Exceptional
(14 reviews)
  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Bed Suite

1 bedroom, premium bedding, down comforters, free minibar

2 Double Bed Suite

9.6 out of 10
Exceptional
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed Suite

1 bedroom, premium bedding, down comforters, free minibar

1 King Bed Suite

9.8 out of 10
Exceptional
(12 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Swim Out King Suite

1 bedroom, premium bedding, down comforters, free minibar

Ocean Front Swim Out King Suite

  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Master Suite King

1 bedroom, premium bedding, down comforters, free minibar

One Bedroom Master Suite King

  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 147 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Beachside getaway.A stay at this Riviera Maya property places you within 6 miles (10 km) of Maroma Beach and 9 miles (15 km) of Quinta Alegría Shopping Mall. Xplor Theme Park and Xcaret Eco Theme Park are within 12 miles (20 km).

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 3.9 km
  • Gran Coyote Golf - 8 min drive - 6.7 km
  • Tres Rios Ecopark - 8 min drive - 3.8 km
  • Playa Xcalacoco - 11 min drive - 8.1 km
  • Maroma Beach - 15 min drive - 9.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • ‪Festival - ‬7 min drive
  • ‪Black & White - ‬8 min drive
  • ‪El Charro - ‬8 min drive
  • ‪Jaal-Ha - ‬9 min drive
  • ‪La Hacienda - ‬8 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

4.5-star beachfront property near El Camaleón Mayakoba Golf Course
Hyatt Zilara Riviera Maya Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the free beach club on site and cabanas (surcharge) for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hyatt Zilara Riviera Maya Adults Only All Inclusive like an outdoor pool and complimentary bicycles.

There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This Colonial property also offers a hot tub, a fitness center, and a garden. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hyatt Zilara Riviera Maya Adults Only All Inclusive was completed in December 2022.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 291 guestrooms or units
  • 5 levels
  • 3 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • 6747 sq ft of conference space
  • 627 sq m of conference space
  • Built in 2003
  • Karaoke
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Zilara Riviera Maya Adults Only All Inclusive offers 291 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite parking

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • Beach yoga
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (54 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • 52-inch TV with cable channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only

Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 972 reviews
Rating 8 - Good. 203 out of 972 reviews
Rating 6 - Okay. 96 out of 972 reviews
Rating 4 - Poor. 39 out of 972 reviews
Rating 2 - Terrible. 21 out of 972 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alysha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful experience 10/10… My only complaint was the dirty towels& face rags brought to our rooms daily. Housekeeping needs to do much better! Food selection was “okay” but the resort was beautiful, staff was attentive,& the spa service received/dinner on the beach was also 10/10!
Stayed 5 nights in Jul 2025

10/10 Excellent

Rafael, Clinton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good property. The staff is very friendly and attentive. The food at the two specialty restaurants are excellent. The facilities a very well kept, too bad we visited during the peak of the algae season, that made beach unappealing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and unfogettable

Our experience was excellent. Thanks
Stayed 1 night in Jul 2025

10/10 Excellent

Candace J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Hyatt Zilara Rivera Myan! 4.2 stars! This is a solid 4 star property! The rooms were super clean, cool and the beds were comfortable. The food was great and the drinks were delicious! The breakfast buffet was fresh and tasty with lots of traditional Mexican options as well as American foods. The juices and omelet station are a definite win first thing in the morning. Dinner was the best at Capri restaurant, and Tempest for hibachi. We went to each twice! The staff are kind and helpful, so bring you tip money became they deserve it. The drinks at the upstairs lobby bar were my favorite. They do it correctly! The coffee an ice-cream cafe are delightful treats. The only little area in need of improvement is the cleaning of the pool. I saw straws, bandaids, hair, black hair nets, unclogged drains and plastic items at the bottom of the pool. The young man cleaning was scrolling on his phone and missed the most important part, which is to actually Clean and remove debris. The old guys swept around the edges, but was not enough. They should increase the pool chemicals. The activity team is awesome! Each day there were fun water activities poolside. The music was upbeat and diverse for all to enjoy. The nightlife was a great way to end the evening. The magic show, dating game, and disco were a blast! Hyatt Zilara Rivera Myan is simply wonderful. Great value, great adults only vacation. We will visit again!
Stayed 7 nights in Jul 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, wonderful staff. Quiet room with a swim up pool.
Stayed 7 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing place ever!! Customer service was amazing and food was amazing! Great value for the money spent! The Zen Spa was great!! All the staff SO FRIENDLY and accommodating and thoughtful!! We will definitely be back! Thanks Zilaria!
Stayed 4 nights in Jul 2025

8/10 Good

Keana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Francisco, Milpitas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working at the hotel are super welcoming.
Stayed 7 nights in Jun 2025

10/10 Excellent

Megan

Stayed 6 nights in Jul 2025

8/10 Good

Linette

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Food was great. This was one out of many resorts I’ve visited where the food was very good in every restaurant we tried. Lola by the pool was our favorite! And the coffee shop was delicious! Fresh espresso every morning. Gym is small but clean and has everything you need. Lovely staff and clean facility. We also enjoyed the fun the local Coati brought to the experience.
Stayed 5 nights in Jul 2025

10/10 Excellent

Aaron

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything and the staff made our stay unforgettable.
Stayed 4 nights in Jul 2025

10/10 Excellent

Parvir Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, wonderful staff, and very friendly.
Stayed 6 nights in Jul 2025

10/10 Excellent

EBONI

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
From the service to the food, this vacation spot was a 10/10.
Stayed 5 nights in Jul 2025

10/10 Excellent

Christopher Mason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were absolutely wonderful and the rooms were cleaned daily.
Stayed 6 nights in Jul 2025

10/10 Excellent

Robert, WASHINGTON

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property
Stayed 4 nights in Jul 2025

10/10 Excellent

Camila

Stayed 3 nights in Jul 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Amenities, property conditions & facilities
Expectacular view ,plus service from Staff and administrative personal
Stayed 6 nights in Jul 2025

10/10 Excellent

Hannah

Stayed 4 nights in Jul 2025

10/10 Excellent

Chantilly Sowell

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Karen

Stayed 3 nights in Jul 2025

10/10 Excellent

Fayisa

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time at Hyazz
Stayed 5 nights in Jun 2025

10/10 Excellent

JUSTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, great food. Amazing staff. Just wouldn't go back in the summer due to seaweed
Stayed 4 nights in Jun 2025

6/10 Okay

Morgan

Stayed 5 nights in Jun 2025

10/10 Excellent

Kevin A Parra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at an all inclusive and it did not disappoint. We will be back I’m sure! Great staff, and great resort! Happy I was able to arrange my wife and I’s 5th year anniversary here. Oh and the New England Patriot Cheerleaders were there and they performed 2 times which was also a cherry on top! Thank you Hyatt Zilara and a special shout out to Miguel who was a server at the Tempest! Best service we have received in years!
Showtime
The tempest
Sunset view
Lola Beach
Stayed 8 nights in Jun 2025